Hancock Animal Hospital Quincy, Massachusetts

I don't have negative things to say about their knowledge of veterinary medicine or their ability to treat sick pets. My problem stems from their policy of taking in pets. My 14 year old English Springer Spaniel is ill, no surprise at his age. Their policy is that you have to drop your pet off. I asked if he had to be put down could I go in and they said no. That is just about the most insensitive thing I have ever encountered in my life. You have an old dog scared and he can't go in with his family. He has to be dropped off and make that walk alone! That is irresponsibly wrong for the pet and his owner. Fortunately I found a vet that understands how painful moments like this are and allow pet owners to accompany their pet. This is obviously due to the panic of Covid. Their policy is not humane and if they are that panicked over Covid then perhaps they should close their business until the hysteria is over.

Great doctor. Really trust him to make the right call for my dog.

Easy to deal with and reliable. Nice local place.

It is not just an animal hospital, but a whole health services for your furry family member.

They do a good job, though sometimes you have to wait because they are so busy these days. Nice people

Excellent care, answered all my questions about my new puppy. Very please with the service received.

Dr. Wember is great! He explains everything and gives you options. I have an elderly dog and it's tough making decisions and Dr. Wember is super nice and helpful! Gerry and the rest of the staff are great too! All very nice and caring!

Have been bringing my pets here for years. The doctors and the rest of the staff are wonderful and very caring!

Clean facility with honest, reliable, and responsible staff that I trust with my dogs. They give the utmost care at reasonable prices

Save your pet and stay away from this Vet. I took my cat to this place and found out that he needs a prescription drug called Albon to treat some parasites condition. I ordered online with 1/10 of the price they offered me. The online pharmacy sent them a fax for approval, and after a whole day - no response. The next morning, I called them and the receptionist (working on Feb 20th) told me she would fax the approval back soon. Later in the afternoon, online pharmacy reminded me they have not received the approval letter from my Vet yet. I called again, and she said she's busy and showed no sympathy at all. Later on, she finally agreed that she will fax it over by end of day, which she did, but with an additional note that they do not approval for my online order, and they only approve 20ml which is less than 1oz. The smallest dosage I can find and order online is 60ml (2oz). Perfect! now I just need to pay them 10x more money for 1/3 of the dosage. Or I just need to change a Vet.

I love the care and friendliness of the practice. Dr. Wember has been marvelous tending to a variety of issues with my pets. My dog and cats are tended to with the care of people who treat them as if they are their own. They even go the extra mile to help bring the animals in from the car when I was hobbling in a boot and a cane.

This is the worst experience I had in many years. My appointment was at 1:45. I got there around 1:30 , called their grainy desk . The person picked up the phone sounded like he has no idea after I made a appoint and confirmed the appoint 2 days ago . The person had to retake my dog and my information . I had to wait in my car for 40 min . I had to call them multiple times for them to come and pick up my dog. With 5 min , I got a call from them demanding payment. They claimed multiple vaccine shots and dewormer . I am wondering if they have enough time to walk my dog to the Vet. The lady collect the payment was extremely rude hang up on me multiple times . I would not recommend anyone go to them . Be Careful !!!! This place is sketchy!!!! I would give 0 start if that is an option

I am very confident in the healthcare provided by doctor Wember and his staff. They are convenient and easy to work with. And their fees are manageable.

Always have the best pet care with staff that goes above and beyond!

Super kind, super helpful and doesnt try to do more procedures on your pet than needed. Understands people are on a budget and really kind to your pet!!

Everyone here is lovely and so kind with our cat Morty! Also it's super easy to get an appointment and no waiting

Taken my dog and cat here. But they misspelled my dogs name. Making it hard for me to adopt from Quincy Animal Shelter

I adopted my furry friend a little over 8 years ago. I looked in to different vets in the Boston area to do so research to make sure I found a great vet for him. Always do your research. I have to say I have made the absolute best decision for us, without a doubt. Dr. Wember is an amazing vet, very caring and understands. I have never felt stupid for the times I have tried to self diagnose online (you know you have done it too) or possibly overreacted on what was wrong with my dog. He completely understands and helps you understand as well. We had to have a visit to have a couple teeth removed (due to playing too rough with a toy at home...oops) and a cleaning. Of course I was a hot mess, but Gerry did a great job explaining EVERYTHING to me to help me feel better. His care has never been short of anything but amazing. I have read reviews regarding cost --- is there someone cheaper out there? Possibly? Sometimes you get what you pay for. I think the costs are pretty much in line to what I have paid in the past for previous pets in a variety of states. And with the love and care my dog receives, I am okay. October (and I believe February) is dental awareness month and you receive a discount to get your pets teeth taken care of if needed. So another way of being cost effective. Honestly, cost isn't what brought me here. It is the attention to detail, the impeccable care my dog receives and the awesomeness of the staff there. I appreciate all that they do!

This is the second time this happened. The first was about two years ago. I call and ask the receptionist if they have any available appointments for a particular day. She tells me no she's sorry, then says goodbye. No suggestions, no trying perhaps another day. Simply no we have nothing available, take care. I wonder if the owners know how much business they are losing with this person.

Have used them since they have been open? excellent zt

Been a client for nearly eighteen years. Very highly skilled and knowledgeable staff. Natural alternatives to modern medicine are always provided for consideration. Facility is clean and conveniently located. Waiting area is comfortable with an abundance of sunlight, as are the exam rooms. Wouldn't bring my dogs elsewhere!

An excellent veterinary clinic. Vets are knowledgeable, friendly, and very good with animals. Same for the vet techs. Always willing to take time to answer questions and externally accommodating. Would wholeheartedly recommend.

The staff and doctors were great. And understand cost is unfortunately a important part of pet care. And helped giving as many options as possible.

the doctor sees my cat nose red is really good. one time my cat got bite by another wild animal, he "sewed" the wound, healing was successful.

Friendly staff, take great care of my fur babies

The staff here are great, they truly care about the animals they care for, and Dr. Wember is a legendarily good veterinarian.

I've been here twice, but it may be my favorite vet. They are really close as well.

A great place with awesome staff.

Incredibly warm and caring staff.

Dr Wember has always been great with my dog and two cats. Everyone is very friendly and wonderful with them.