Petco North Andover, Massachusetts

210 reviews

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Reviews: Petco (North Andover)

All reviews (210)

Yelp (17)

Google (193)

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Barry Michel

2 years ago

Got everything I needed at Petco

Ann Thomas

2 years ago

As with everywhere else, some items are thinly stocked right now.

John Gillotte

2 years ago

I enjoy the experience of shopping there as well as the people working at the store who are very friendly and helpful.

Sara Vater

2 years ago

The grooming services at this location are great, Jamie is particularly good with our nervous dog, who doesn’t like getting his nails cut.

Jonathan Teixeira

2 years ago

Good selection of at food and helpful staff

Roseann Ortiz

2 years ago

Wonderful staff and excellent knowledgeable veterinarians

Christine Brady

2 years ago

Went to buy a litter box and they only had 1. Every other litter box was either missing the lid or the lid was there and there was no bottom. Left with nothing because I wasn't paying 50 dollars for something I can buy on Amazon for 30 to 35 dollars. Very disappointing. This is the 2nd time I went and left with nothing. Last time it was because they had only 1 brand of kitten food at an astronomical price. ????

Hema Elumalai

2 years ago

Love the neighborhood Petco for all my pet needs.

Henry Marte

2 years ago

Has everything you need. Customer service could use a bit of a soul. Everytime I come here half the employees look like they don't want to be there. I understand that not everyone like there job, but I don't want to feel like I'm annoying you for asking you a question. Besides that grooming Customer service is great, and everything I need for my cat and dog is here.

Chloe Buco

2 years ago

This is one of the teeny-tiny locations. That being said the store is packed full of products and often has stock of general items. Often short staffed, for over a year now but even still they manage to find friendly and kind employees who always seem to love animals as much as you'd want them to.


2 years ago

The young lady at the north andover Petco is amazing she went above and beyond not only for me but numerous customers, honesty she should be a supervisor she is very helpful and an amazing young lady I went yesterday I hope Petco reads this and should give her some sort of incentive and she should be a supervisor amazing costumer service that's why I gave it a 5 star if there were 10 stars I'd give it just because of this young lady, thank you so much for all your help blessings and if they don't promote you shame on Petco management!

Sharon Laflamme

2 years ago

Found what I needed quickly Store has top brands Staff friendly and helpful

Ty Fountain

2 years ago

If I could show you the of the hamsters In the video I took.. it was absolutely disgusting. And blatant neglect by employees and not enough staff to notice two GROWN FEMALE hamsters living together fighting. Employee tells me “they’re playing” absolutely despicable.

Areli Velazquez

2 years ago

The employees were very helpful and they know all about your pets. Loved the store

Mary Kay Poe

2 years ago

Feels very dirty inside. Staff not very helpful

peggy orourke

2 years ago

Great job by groomer loved her Definitely

Ray Parket

2 years ago

Very nice place very nice people

Robert Johnson

2 years ago

I don't like the way the employees and management deal with people with special needs, I've witnessed interactions that are completely unprofessional. I work with individuals who need additional help in living skills. They clearly don't have the patience for people who are slower mentally and need to get it together. I come into this location quite often this was a month or so back but forgot to mention it. Please treat all people with respect thanks Petco.

Garçon Voûte

2 years ago

Great place. Salt water section is by far the best! Extremely Learned and full of great advice. Got an emerald crab and some hermit crabs. Very Helpful!

Laura Cropper

2 years ago

Love your products. Employees very nice

Melinda Lebron

2 years ago

Barely have any pets or people that know their stuff Dog gromimg is a no no

Donna M

2 years ago

What an amazing crew at the No. Andover MA Petco. A huge thank you to Mike ur compassion and understanding is so much appreciated and to Mary for ur attention and understanding as well. You both need to be recognized for your customer service skills. Chloe..(sasha) loves her new home! And her new brother Barney !

Jessica Somma

2 years ago

A little messy but overall a wide selection and friendly staff

Juan Romero

2 years ago

Really helped with my fish tank....getting the tank set up the right chems and fish thanks petco

Rich Meegan

2 years ago

Excellent selection and very helpful and friendly staff.

V Ml

2 years ago

Everything I needed and more!

Kelly Kent

3 years ago

There a great pet store

Jerez Electronics

3 years ago

I bought a female and male Betta with the split tank. LOVE IT ; Makes my Security Cameras Business look amazing with those fishes :)

Maryann Smith

3 years ago

I like petco always have my dogs treats and dog food.

k will

3 years ago

Mike the manager is good

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Petco, Massachusetts, North Andover

790 Waverley Rd

Business Hours


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


10 AM - 7 PM

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