Natick Animal Clinic Natick, Massachusetts

The entire staff here is phenomenal! I know my pets are in great care with these fantastic professionals! You can tell the entire staff really cares about your pets and does everything they can to ensure they are healthy fur babies! Always have a great experience here!

My parents had taken our family dogs here 20 years ago, and I am so grateful to have the same quality care with my dog!

I've been going to Natick Animal Clinic since 2010 when I had my previous cat . My visit there the other day was outstanding! Everyone was friendly, professional and a joy to work with. Dr. Yu was caring and gentle examining my cat, explaining everything all along the examination. I wish I knew her assistant tech's name cause she was wonderful also, weighing her in and taking her temp. And the lady up front running the place went beyond the call of duty finishing up my visit and printing receipts for me. A wonderful visit all in all.

My husband and I began bringing our shitsu to Natick animal clinic recently and are scheduled to bring our Boston terrier, and couldn't be more happy. Everyone there truly cares about the animals. I don't feel like they are a number like a lot of other vets. They care first and foremost, about the well being of the fur babies and that is priceless to us. They are our lives, and that's how they are treated there. They treat our babies like they are their own. Doctor Kimberly Heald does home visits with our shitsu Lily, because she gets very anxious in the car and at the vets. This service is a wonderful thing, and Dr. Heald made Lily feel so relaxed and comfortable. Lily has had to have certain tests and needs to have an ultrasound. Dr. Heald has been emailing me back and forth, explaining patiently each and every issue, and caringly answering every question I have without hesitation. We are so happy our babies have become patients of Natick Animal Clinic! Thank you everyone!!

The staff reated my dog with caring and affection. They were very helpful and nice at the desk.

Very personalized professional care by the entire team.

We just moved here and have an old and young Australian shepherd. The vet was WONDERFUL, kind and understanding of their needs.

The folks at Natick Animal Clinic Four Paws Salon & Spa daycare and boarding are exceptional! Our Newfoundland puppy (9 months old) Molly just loves them all so much that most of the time she doesn’t want to come home. I swear I can see her smiling in the morning as we pull in and she can’t wait to get out of the car. It is clear to me that they truly love our pets and treat them as if they were their own! Thank you all for loving our girl and making her so happy ❤️

I've been taking my mini-Schnauzer/mini-Poodle mix, Gus, to Natick Animal Clinic since we moved to Natick two years ago. Gus has gotten top-notch care throughout this time. He is almost 14, so he's developed problems that are typical of older dogs, and the docs and vet techs at Natick Animal Clinic have treated Gus (and me) with respect and concern and wonderful expertise. Our latest visit was sort of an emergency one: Gus had gotten into a tangle of weeds and emerged with about 25 burrs stuck to his fine, curly, white hair. There were so many burrs on his tail alone that it dropped down and got stuck to his underbelly. He had many burrs stuck to both his back legs and even between his toes. But with his fine, curly hair, it's a challenge to remove something as nasty as burrs. Gus gets very panicky and won't allow anyone to touch him, although of course he cannot solve the problem himself. I called Natick Animal Clinic and said we needed help, fast, as Gus was extremely uncomfortable. I asked only for a vet tech and instructions on which of his tranquilizer pills I should give him before I brought him in. Rebecca, the receptionist, was extremely helpful in setting this up for me. Once I'd given Gus this tranquilizers and he was calmer, I brought him in. Less than 15 minutes later, two vet techs returned with a happy, burr-free little dog. I was so relieved that they'd been able to do what I had not! And the cost for this little adventure? Only $28. Thank you, Savana and Chris! Excellent work!

We switched to Natick Animal Clinic after a bad experience elsewhere. See below for the reasons we have stayed there for over 14 years.: Prompt responses to any question or concern, caring and compassionate doctors and staff who truly and genuinely care about your animals, thorough explanations of your pet's condition and an openness to pet owners' input and insights. We love this place!

The entire staff at Natick Animal Clinic is phenomenal. My childhood dogs used to be cared for here until their passing in 2017. Now I bring my own very first dog Frank there and they are just amazing. From the front desk, to the vet techs, to the vets themselves, even those that work at the spa! They show unconditional love to Frank and he is so comfortable at every visit. They are also very kind with me, as a first time dog mom things can be scary and overwhelming but they find any way to help & make us owners comfortable. They truly are great. Thank you guys for all the love, Frank loves you all & so do I! ????

As a new costumer I called and tried to ask about the hotel. The the person who answered was very rude and dismissive. I will not be using your services.

Saturday and Sunday Hours. Friendly, competent staff. Love this place. Update: service has gone downhill. Many veterinarians have left. We left too.

Verify with them what you are paying for before you go in. Just went in for a booster, and they chose to spend 3 minutes checking the puppy's heart rate, and then charging for "an exam". Same thing happened next time I went in. I asked about it, and they said it is "standard of care" which they choose to do any additional exams during visits. Wellesley Vet Hospital is not like this, I strongly recommend them.

Rude, money-focused practice. I've had technicians laugh in my face instead of answering my questions, and have had expensive procedures pushed in my direction instead of actually assessing my dog. Took him elsewhere for procedures that are half the cost, with intelligible and thoughtful staff who actually answer questions that I have.

I went there years ago with 2 of my pets. Switched to Ashland animal because it was more convenient. I am now back in natick. Best decision I made. Dr. Moolenbeek is the best.

Call to plan a visit and could not hear more than the receptionist telling me frequently: " I don't Know" with attitude. Would you please represent yourself better and if someone works at front desk and does not know the answer at least willing to be more helpful. It you are receiving patients, specifically if it is a case of emergency then your TONE matters. Be sympathetic and helpful. I DON'T KNOW should not be the answer. Figure it out please.

This place is amazing...I had to have an emergency c section for my American Bully and I tried to take her to the emergency room in Natick but they wanted 3,000$ upfront ..after I had already spent 500$ for x-rays and to induce her into labor...mind you they wanted the money before they even tried looking at my dog, knowing she was in critical condition...the next morning I frantically looked for a vet and came across Natick Animal Clinic and they are my saving angels. They wasn't worried if I could pay up front or not they said they would work with me for a payment plan....I took my little girl in and the surgeon was awesome came in and explained everything to us in a way we could understand and made us feel more at ease as to the fate of out little girl. They never pushed other tests on me and never made me feel guilty for the decision I made for my baby girl...even after surgery they called everyday for a week to ask how Minnie was doing and feeling...everyone was very nice and attentive to my baby girl. The office area as well as the back room didn't smell bad at all was nice and clean...very nice place and awesome people that work here....I highly recommend you bring your fur babies here.

You guys are awesome! Thanks to Dr. Pocher, Lynn, and all of the support staff that always make time for my dog!

Wait times sometimes are in excess of 40 mins

Our experience was truly perfect in every respect - great veterinarian, wonderful staff, quality care!!! Everyone was so kind. After a difficult few months, my dog Leylah and I are so fortunate to have found all of you. Thank you SO much for everything!

We pet parents are always treated cordially and professionally. Our fur babies always receive the very best in care.

We've been patients of Natick Animal for over 10 years and they have taken great care of my fur baby all that time. I've never felt pressured to do something that could wait and they take time to explain why they think something may need to be done sooner rather than later. I have two other family members who now take their pets to Natick Animal. I can't say enough good things about them. Thank you!

Lola and freebie love that the vets give them lots of pets! We've been going there for years and been seeing Dr. Poacher. Never been disappointed.

We just adopted a 10 month old puppy! We were nervous and unsure because he seemed to have an infection. They were thorough and found other issues that were bugging him! They were kind and gentle... He didn't want to leave he loved the attention! I left with peace of mind ????

Extraordinarily good vet. Dr Schmidt alway pays close attention, knows what to do, and calls the house within a few days of visit to check on my dog. He takes my calls and also initiates contact even when I'm travelling and using another vet at my travel destination. Wish I could get this kind of care from my human doctors!

I have been going to Natick Animal Clinic for over ten years with my dog, Madison. Where else would I feel right taking my new puppy Huckleberry..

We take our dog there for vet services and doggie daycare. We love it there. They are very friendly and professional. We highly recommend it.

Great hours, always accommodating staff. They've always taken great care of my critters.

I brought my cat in for her yearly checkup/vaccinations. The appointment was easy to schedule, and they have lots weekend hours. All the staff was friendly and the vet was very thorough. My cat is very shy but the staff was excellent at making her comfortable.