Lainer Animal Hospital of Canton Canton, Massachusetts

I just moved into the area and was recommended by a friend. I called to schedule a first time appointment and was hung up on. I called back and the person was rude and asked to take down my number to call me back. It's been a week with no call back. Left a bad taste in my mouth. I will be taking my business elsewhere.

Overcharged by at least 100 percent.For instance shampoo 16 ounces 25 dollars!Cost him maybe five. One ivermectin tablet 25 dollars!( I pay 2 dollars on internet). Sixty three dollars for first exam.Twelve dollars for nail trim. Sixty three for scraping for sarcoptic mange. Then he wanted to see dog back four more times to check on dog’s progress.His groomer said to me over the phone that ounce is usually enough! Then Gary Lainer said to me that he would make an exception in my case to 40 dollars for four weeks . I did the dog myself in lime sulphur bath which he said was no good

Hello ,Lanier Animal hospital of canton ma.. from Kevin Eduardo Shamballa Buddhist Monk , I thank you for helping out with my pet cat Leo.. you made sure my cat was treated well and taken care of . You will blessed for treating my cat..!

While this place does get the job done, this was our experience. We had to park in the lot and call due to covid. We showed up to the appt 15 minutes early. After 30 minutes past appt time we called to check how much longer it would be. 50 minutes after appt time they called and said they didn’t see our car in the parking lot and to come closer to the door because it was raining. We moved to the front spot, and 20 minutes later at 6:10pm we were able to get our cat the vaccine he needed and the actual appt took about 10 minutes. The price was $72 for a 1 year rabies vaccination. Moral of the story, I shouldn’t have had to take off work early to make an appt that was going to run 70 minutes late. Overall, the job got done and it was fine, just inconvenient and a bit pricey.

We’ve been bringing our cat Ren here since 2013. The staff are always friendly and understanding that she can be nervous whenever she comes in. We appreciate the separate entries for cats and dogs. The doctor is wonderful. Very nice and obviously knowledgeable and knows his stuff. Highly recommend them for your fur babies. They also have doggie daycare which I’ve never used but it seems like a nice option to have if needed.

we have been bringing our dog here for quite a few years. There always seems to be a push for major tests that were deemed ok thru the years. Just a feeling of uncertainty but overall good vet and we continue to use there services. Pricing for vets is high and here is no exception.

Takes great care for my cat. On time, great staff, great doctor.

Dr. Lainer is hands down the best Vet around. Not only Is he knowledgeable, but also cares greatly about animals. He is also very affordable!!!! Thank you for all your help Dr. Lainer -The Azul’s

Dr. Lanier’s Animal Hospital has been the worst veterinary experience for me and my dog. I lasted 3 visits before making the decision to find a vet practice more focused on customer service and care. There wasn’t a single visit they were on time, most times making us wait over 30 minutes (with a dog you know sitting still waiting that long can feel like an eternity) while squeezing in as many rushed visits as possible. Gary Lanier always appeared to be pleasant enough and know what he was talking about, but he’s surrounded by amateurs who you end up dealing with 90% of the visit who are clueless. When it comes to care for my dog I spare no expense, but I feel like I also need to mention the outrageous amount of money he charges for normal visits- and the worst part is they ask for you card and swipe it without telling you how much it will be! I have asked each of my 3 visits what the amount would be and the staff just say ‘we don’t know it’s up to the doctor’, take their time processing the transaction while getting distracted with tasks that will allow them to close on time, and then come out with sickening receipt amounts. The worst part is when you express dissatisfaction, the staff make ZERO attempt to make it right or apologize. For me it was three strikes and they were out- such a shame because I was hopeful since they were so close to me. I wish Dr. Lanier the best but he really needs to find better support for his reputation.

They can always make appointments right away with very little wait. Dr. Lainer tries his best to avoid any extra costs and is very honest about pricing and transparency.

I' ve always had the best experience with my care for my cat at Lanier Animal hospital. I wouldn't go anywhere else unless I really thought I needed a second opinion on something that was crucial for the care of my cat. The staff and Doctors are fanonminal. I would recommend them to others. Thanks for all you do for Murphy. Tender loving care is so important to me. ????

We heard about Dr. Lainer through a friend and we have to say, we are very fortunate to have met him, we wish we had met him a long time ago, our fur babies would have benefited a lot more from him for sure. Dr. Lainer is simply extraordinarily, very attentive, very professional, very knowledgeable, very affordable and most of all a true animal lover, he’ll go above and beyond to help your fur babies, if it wasn’t for Dr. Lainer, our Max would have died and he still helping him, he has done so much for our fur babies in just a few months what our old vets of 20 + years didn’t do. We highly recommend Dr. Lainer. We travel about 1 hour to go to Dr. Lainer's hospital and it's definitely worth every minute. We're very thankful to our friend to have told us about how awesome he was. Dr. Lainer we thank you so much for all you have done and continue to do for our fur babies, may God continue to bless you and your practice. Chirleia & Paul.

the location was great for me, Dr. Lainer was always concerned for my pet, and the vet techs were just as nice and wonderful. recommend!!!

I brought my dog to Dr. Lainer for 10+ years, and was always treated with professionalism & respect. He put my dogs needs first, and I always felt confident he was acting in our best interest. When I'm ready for another dog, I will be a returning customer because of his personalized service. I highly recommend him & his staff.

I travel a lot between Boston and Norway. My dogs has to be vaccinated every time before their departure from Boston. Dr. Lainer has always been very professional. I always go back here. The staff is also very helpful and friendly.

We have used Lainer Animal Hospital since we moved here 20 years ago. He and his staff have always been caring and competent. He takes the time to make sure that you know what he sees and what it means.

So unhappy with the service here. My dog came into contact with a Fox a couple months ago and developed Mange from the interaction. We brought her immediately to Lainer to make sure she was ok. For the last two months she has been uncontrollably itching. Two times she was brought to the vet for the itching the first time wasn’t at lainer but the follow up was. They knew she had already had some treatment for what was thought to be a allergy. Knowing she had been near a fox he should have done a thorough inspection of her skin...he didn’t even look at her! Just gave her steroids which did nothing but make her have diarrhea and feel more horrible. I am so upset it’s taken this long for a diagnosis. Not to mention my 1.5 year old daughter could have gotten it too from hugging the dog.

Dr. Lainer is outstanding. Solid, friendly and professional staff. High touch service and excellent communication. Been taking our dogs here for 15 years, give-or-take. Dr. Lainer has made many good calls (one of them life saving) in that time. If you are serious about your dog’s health, this is where you should go.

We have been clients of Lainer Animal Hospital since the early days... late 80’s. We have always been confident with the care, treatment and expertise of the entire team at Lainer Animal Hospital. They are knowledgeable, caring and compassionate.

Thank you Doctor Lainer for not giving up on my sick cat. It's easy to lose hope when you think your animal is suffering, but Dr. Lainer will have your pets best interest in mind and will do whatever it takes to bring them back to health

Dr.Lainer is very nice and was great with my dog. We are very lucky to get an appointment right away when my dog had an issue and we had a great experience with her surgery and the staff as well. We have also used the daycare in the past when my dog was younger and needed to run around which was great.

Brought our pup in here when she was just 12 weeks. Now, three years and 60 pounds later, she still goes there, and has been beloved by both Dr. Lainer and the Staff. Would definitely recommend.

I have been visiting this vetinarian clinic for 26 years. One hamster, two cats and two golden retrievers. I highly recommend this practice. …

DO NOT BRING YOUR PET HERE!!! READ THE BELOW REVIEWS. I also had a horrible experience recently with this vet and will never be going back. Lainer made me feel insignificant after declining some of his services. His prices are sky high …

If zero stars was an option I would have chosen zero stars. I’ve been bringing my dog here for ten years and should have stopped and switched vets about 8 years ago after Lainer failed to respond to an overnight emergency that my dog had …

I have had animals all my life and absolutely love Lainer Animal Hospital of Canton. I live about 25 miles from this hospital but happily travel this distance for them on the almost always traffic filled highways of Massachusetts. There are obviously many veterinarians much closer to where I live, but I'll never go anywhere else for my buddies. I want the best vet I can fine, and I've found that with Dr. Lainer. Dr. Lainer is caring, compassionate, extremely knowledgeable, friendly, patient, extraordinarily ethical, and just a nice guy. He gives me as much time as needed when I'm there. I never feel rushed wether it's for an annual checkup, or something more urgent. He's called after visiting for urgent matters to check on the health of my pets. After all...they are part of the family. He always calls back if I call with a question and he's not immediately available. I wish I could get my doctor to do that! Another thing I love about this practice is that there in only Dr. Lainer. No big conglomerate with dozens of vets where you may go for years and never see the same doctor. He knows the history of my animals, which to me is priceless. He knows what medical issues they may have, what medications they may be on, their personalities, and everything else about them. If it's something other than a medical issue Dr. Lainer will suggest options how to resolve it. On the medical side, he is thorough, but will only do tests he feels necessary for any particular issue. He doesn't run multiple tests just to increase the bill, just tests that are necessary. Very ethical in my opinion. I can't say enough good things about Lainer Animal Hospital of Canton. I highly recommend using Lainer Animal Hospital of Canton for all your veterinary needs. I promise you will wonder why you didn't go there sooner!

I have been going to Dr. Lainer for 23 yrs and I would not even think about or want to go to another vet. Dr.Lainer makes me feel as if my best friend is the only patient he sees. Dr.Lainer is very thorough with me and he takes all the time …

Very pleasant experience each visit, I’ve been 3 times. Dr. Lanier is very knowledgeable and informative which helped put us at ease when we don’t know exactly what may be wrong. Kudos to the pleasant front desk staff, too. Plus really good candy at Halloween!

Very rude and unprofessional staff. They cant keep appointments straight, then blame the customer via a very rude phone call. Dr Lanier needs to get his staff under control.

Anyone to take that pet there walked out with like a $800 Bill to have my dog made my dog so sick he couldn't eat had a high fever and refused to treat him afterwards had a reaction to all the meds they gave him multiple shots multiple …