Canton Veterinary Hospital Canton, Massachusetts

Awesome place staff is very professional and appointments taken on time ,wood recommend this place to everyone

I wanted to take a few weeks to post a review, as when I initially dealt with this vet, I was in emotional distress as my dog had just passed away in mid July. To be quite truthful, this is a terrible vet. I have been a pet owner for years and years, and I have never dealt with anything quite like this. No appointment reminders, no follow-ups for days (the actual vets are quite considerate; however, it takes leaps and bounds to get a hold of them as there are no ability to get in direct contact with them). The receptionist named Laurie/Lori is probably the one causing them the worst reviews (I’ve read them). I called very frantically one day as my elderly dog (who had been a patient there for over 4 years) took a turn for the worse and we unfortunately needed to put her down. Laurie told me that they had an appointment in a week, which was insensitive and rude. My dog was next to me struggling for her last breaths and Laurie/Lori couldn’t care less! We live in a region with wonderful animal vets - if you care about your pets, please don’t take them here. My other dog (a puppy) will never go here again. I want a better experience moving forward.

Great staff , great doctors. The only issue is when calling they tell you to leave a call back number. It took three calls and messages until I received a call back to schedule an appointment.

Very good love the care we get.

Long time customer, 2nd dog under Dr Scott 's care. She was good about returning my follow up call and questions.

Great doctors and very caring Staff.

We’ve been going to Canton Veterinary for many years now, and our dog is a loyal patient. The care is good, but our experience has been marred by poor customer service. For example, we recently had a bad experience with a receptionist when we called to see whether our dog could board. She was very rude and had a bad attitude — curtly telling us to go to another hospital. She also said there were no slots available for our dog for an extended stay, even though a different receptionist told us there was plenty of room when we called later that day. Sadly this isn’t the first time that we’ve experienced rudeness with this receptionist. It’s a shame, as wish I could give this hospital a better review.

Always friendly and helpful. We were here because we just adopted our 2nd rescue pup. Highly recommend.

Excellent care from the front desk to the doctors.

Always professional and caring. when I was emotional about losing my Cat they showed such compassion. Meant alot to me.

We have a sick cat and are struggling with getting the office staff to return calls. If they are so busy, please hire more people. Thanks

So far so Awesome!! You get a great feeling of care from the Tech who comes for your furry friend to the receptionist who makes sure you have all appointments in check to a great caring doctor who takes ample time with you making sure you have all of your questions answered. Glad we are part of the family.

Called to make an appointment for an eye injury on my small dog and was told no appointments until next day at 5 pm. When I said I have to check with work (I called at 7am) I was told they need a deposit and have a 48 hour cancellation policy. Which is ridiculous considering all their appointments are booked! They certainly care more about money than the welfare of my pet. I travel, with my pet, for work and have seen Vets all over the country and have never encountered such an uncaring situation.

We came in as an emergency, and they were extremely professional and super helpful. We are now making them our permanent vet!

1st time patient there today and couldn't have been happier with how well it went, especially during this Covid19 Outbreak. Checked us in at our car. PPE and used their own leash. Brought our 2 year old shih tzu-poodle pup in who was battling a painful ear infection and being very aggressive about it. I warned them ahead and they were very understanding. They Got him in, muzzled, sedated, cleaned, swabbed, tested and treated within an hour. All while continuing to update us over the phone while we waited in the parking lot. I was originally so scared to not be able to come in with my fur baby but they definitely made it much easier for this Mama's nerves. I was also pleasantly shocked by how low my bill was in comparison to the VCA we had used before. We will be following up with them in 2 weeks and continue to use them as our go to vet for all 3 of our babies.

Dr. Scott is not only a fabulous Vet, but a beautiful person as well! I thank her and the entire hospital staff for taking such great care of my bestest buddy, Taquitoes, The Polydactyl Wonder Assistance Kitty!

So good with my fresh girl.

My puppy first time there and he love it

They are always friendly, and they are definitely animal people.

I am so amazed at the wonderful job they all do there I brought my furbaby there she was so sick they took great care of her thank you for helping Sophia out she is back to her old self I would recommend you guys to everyone

I would never take my fur babies anywhere else! Dr. Scott and Dr. Andreani are amazing and saved my cat's life!

As a Pet Care business owner I highly reccomend this Veterinarian as I have clients of many many years that use & love them!!!

This place has taken care of all my pets ,my dog and my two cats .I have great respect for this company

Dr. Joseph is wonderful. Very thorough and knowledgeable, kind and compassionate. She truly cares about the animals and wants to help.

They are the best!!! Saved our little girl Phoebe (Havanese) twice with surgeries that she has needed. Very caring and thorough!!!

When I go to the convenience store in Canton, I was hungry past the Canton Veterinary Zospital. I use to go to Dunkin' Donuts and enjoy Wi-Fi and sit down and drink there. This hospital is for cats only. No dogs or other pets like hamsters, parrots can have an appointment. No appointments required to visit the Canton Veterinary Zospital.

This review is strictly on Dr. Scott, and is NOT a reflection on any other staff member at Canton Veterinary Hospital. Dr. Scott's communication, or lack thereof, is atrocious. Our dog, Rosie, was a patient of Dr. Scott's for 7 years. In July 2019, Rosie was diagnosed with kidney disease at Tufts VETS in Walpole, and after an important appointment with Dr. Scott in early August regarding medication refills and consultations with other vets regarding Rosie's lab work, Dr. Scott stated "I will get back to you by the close of day tomorrow". We NEVER heard back from her again. We left at least 2 messages, both phone and in person. We have no doubt the front desk gave Dr. Scott these messages, but we still never got a call back. Unfortunately, this was not the first time we had to do the calling in order to get results. In these other instances, we would eventually hear back from her, but not this time. At this point, it was evident that we were not going to hear from Dr. Scott, and so we took Rosie back to Walpole for her treatment of her kidney disease. Sadly, our dear Rosie passed on in late November from her disease. Thankfully, she received wonderful care at Tufts, and we will always be grateful to them. They did all they could for her. To this day, it remains inconceivable how a vet who has treated a precious animal for SEVEN years can just literally never call the client back, and especially when they have been diagnosed with a very serious disease. Dr. Scott's complete lack of follow through, communication, and professionalism is shameful and neglectful. We would NEVER recommend her.

Excellent service. Excellent bedside manner. We said goodbye to Tommy this morning. ????????????✌

LOVE* They are all wonderful from front desk to back room....Dr K is my heart, they are very caring and kind and wonderful to the animals. Great practice!

I've been coming here for years! When my cat passed, they were so sweet to my family and I...they sent a card and I picked up his ashes in a beautiful urn. Doing this review just made me realize I have to set an appt for my other cats on Monday!!! 10 stars!!!