Pet Express Braintree, Massachusetts

185 reviews

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Reviews: Pet Express (Braintree)

All reviews (185)

Yelp (45)

Google (140)

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abigail Aflague

2 years ago

Was walking around the mall and saw this place and was curious if it was a petstore/etc, besides the point i was horrified when i walked in. there was so many puppies shoved in little glass like contained enclosures with No beds No food No water. The puppies only had one or two toys and were in something similar to hamster bedding. As well as medium sized dogs being shoved into these small glass enclosures. Made me extremely upset this place should be shut down.

Jeni Wood

2 years ago

I was EXTREMELY DISAPPOINTED that they still sell puppies. Horrible ????

Alexandra Weiler

2 years ago

Please do not support pet stores like Pet express. The animals come from puppy mills where the mother dog is bred over and over and kept in terrible conditions. You may feel like you are helping to save one of these animals but buying from here is just contributing to the problem. An animal purchased from a place like this is more likely to have health issues. Please, please let’s get these places outlawed. Plenty of shelters have puppies, adults and senior animals who would love to join your family. Or going through a responsible, reputable breeder is a far better option.

Dave K

2 years ago

Don't buy puppy mill dogs people. Pet Express is disreputable and sells animals raised in inhumane conditions. If you love animals, a pet store is the worst possible choice.....

G shannon Ferris

2 years ago

Have not made a purchase. Puppies look tired.

Jackson b Barbosa

2 years ago

They have extremely high prices and they keep the poor things in a loud small container for hours. It’s very unhealthy for the dogs.

Jeannie Mitchell

2 years ago

This place needs to be shut down completely the puppies are stuck in the Fish tank for 15 to 16 hours from closing to opening 6 PM to 11 in the morning that is cruelty and unhealthy to the puppies

Jocelyn Padilla

2 years ago

I found the best havanese shihtzu mix that I named Leo. They have an excellent package that comes along with the purchase. I had a great experience. They answered all my questions and made the entire process easy for me.

Lynn Brown

2 years ago

Staff is friendly and the store is well lit and clean. I only hope soon people can actually visit with the puppies instead of through the glass.

Denise Krohn

2 years ago

We had a wonderful experience at Pet Express today. My dad wanted a dog after his dog had to be put down, they were so wonderful and kind. We ended up leaving with 2 beautiful dogs and my dad is so happy again. Thank you to the two ladies that helped us today, I'm sorry I don't know your names, but you were both awesome!

greedymuppet

2 years ago

Just wondering why a pet store is legally allowed to sell dogs? In Maine, that’s been banned. I don’t trust this store, I don’t like the set up for the puppies, and I really hope they are getting walked or exercised in an open space on a regular basis. Just seems like a sad set up.

Psychotic Butterfly

2 years ago

The staff was very friendly and helpful. We got taken care of as soon as we walked in. They have all different kinds of puppies. If you don't see the one you want they have different locations. Although me and my husband drove an hour to come see the place. It was well worth it. We Can't wait to bring our cute furry baby home

Laura Fagundes

2 years ago

Bought two puppies from there. The staff was great and very nice

michelle Chaplin

2 years ago

Cute to look at the puppies but very high prices and staff not friendly

MJ 2Coaching

2 years ago

Tons of adorable dogs but WAY too expensive for limited information received abou the dogs temperament, schedule, likes/dislikes.

Zahida Izhar

2 years ago

Cute pets love to go back

Patricia Shaaban Michaud

2 years ago

Wow Beautiful but price for them

Jhellane Redelosa

2 years ago

The Share more about your experience

keri elliot

2 years ago

Not there fault but couldn't spend time with dog I wanted to meet but could put a 500 deposit down smh

Minister Kevin Eduardo

2 years ago

Some workers here had an attitude ! Second dog prices are little too high.. Third doesn't seem any of the workers play with animals they do seem stressed..

Susan Zangari

2 years ago

Went to see a cavachaun puppy. Will be coming he Thursday. Have purchased 2 dogs previously about 10 yrs ago.

Daniel Andrews

2 years ago

So all the lights are off and the store is closed yet all the puppies are still in their fish tank cages left as you saw them. Places like this are disgusting. Why would anyone in their right mind buy a god from a place like this??

Stephen Priest

2 years ago

Seems more aimed at dog ???? owners than pet owners. Nice looking puppies with breed names I've never heard of. Meet and greet with puppies has been suspended due to Covid-19. Facemasks are not required to enter store.

Rola Sam

2 years ago

I feel so bad for poor puppies .

Queen Somii

2 years ago

Prices are very high. Customer service could be friendlier.

Delilah Mattress

3 years ago

Very knowledgeable staff and good selection of healthy puppies, puppies are moving fast during the pandemic..before you judge pet stores, recommend talking to the staff about a pet your interested in..we love our new puppy.

Lynn Sweeney

3 years ago

Lots of great cheap stuff

Gail DiBona

3 years ago

The puppies are adorable but very expensive!

Maria Teresa Barrow

3 years ago

Honestly after going go this specific store I'm hard press to stop by another. The employees are super friendly and welcoming to question. Also as someone who has to make a quick run in after work, it's nice to not have to wade through giant lines. Overall I couldn't be happier with my experience

Hannah Petrillo

3 years ago

These puppies are in fish tanks and the only thing they have in the tank is a hamster water bottle. It’s abuse and no dog should go through this. Please do not adopt there.

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Pet Express, Massachusetts, Braintree

250 Grainte St

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