Tails Boston, Massachusetts

84 reviews

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Reviews: Tails (Boston)

All reviews (84)

Yelp (51)

Google (33)

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pablo nunez

2 years ago

This isn't my grooming place since I'm from out of town. But Luna need some grooming i looked on-line and found Tails. They were able to get me in quickly and Gaby did a great job on Luna. She did exactly what i ask for very pleased with the service. Will be using them again.

Claudia Gaitan

2 years ago

They did an amazing job with grooming my golden doodle Benito! Can’t wait to bring him here for day care

Jr Donahue

2 years ago

They have the best staff and the dogs are first priority!

D

2 years ago

Professional and courteous cat sitters.

Cedric Jacobson

2 years ago

They take amazing care of our dog. Tails is very easy to book, and offers reasonable drop-off and pickup times for someone with an 8-5 job.

Carla Rodriguez

2 years ago

Staff is very disorganized, the dont clarify that the service you will get is only bath not haircut . The person in the front desk didn't even know what type of service my dog supposed to have. The owner offered me to pay the uber charges as I spent more than 40$ for a service that was not what I asked. Never got them ... very disorganized , a dissapointment

Carolynn Taddei

2 years ago

I have been bringing my 55-lb dog to Tails since 2015 when she was a puppy. I have since moved out of Boston and still drive 45+ minutes (often out of my way) to board her at Tails when needed. Yessy and her staff were an amazing resource for me when I first got her as a puppy (day-care a few times a week and boarding as needed) and have helped me address and manage behavioral issues, all while loving her as much as I do. She has always been nervous with men and I have witnessed multiple male staff members “win her over”, one who even spent extra time with her every visit until she trusted him. I have boarded my dog at other facilities, in which she showed extreme anxiety to the extent of having accidents in her crate (which has never happened with me). She would refuse to leave the car and shake when I tried to bring her to these facilities. On the complete opposite end of the spectrum, she DRAGS me into Tails and “thanks me” every time I drop her off. It is the one place I can truly have “peace of mind” when I leave her and not experience any guilt as I know she is loving every minute. She comes home happy and exhausted every time! The Tails family is a wonderful group of people who I will always be grateful for and will continue to entrust with my most valuable possession- my dog!

Bobby and Caitlin Picco

2 years ago

Tails is great with our two pups in doggy daycare (both with very different energy levels)! The staff are always kind, friendly and welcoming. They've taken wonderful care of our dogs and we know they're always in great hands with the Tails team. Thank you, Tails!

Aliana Pineiro

2 years ago

My extremely nervous dog does really well boarding here. The staff is caring and the owner goes out of her way to help the customers. They really take care of our dog and we know he is safe and happy at Tails!

JP Petriello

3 years ago

I used to live less than a 5 minute walk from Tails, and would stop by frequently to get treats for my cat. They were always super friendly and helpful, and my cat was happy. Recommend!

Bonnie Lester

4 years ago

Tails is the best! We started bringing our golden retriever puppy when he was 6 months old and he absolutely loves it! The staff is wonderful and so caring, we have no doubt our dog is well taken care of when he is there. Tails is also so flexible which is great if we need daycare last minute.

Jacqueline Kelsey

4 years ago

We have been bringing our dog here since he was a young puppy. He continues to absolutely love it! The staff are always so friendly and wonderful- we feel like they have become family. Would highly recommend Tails to anyone!

Lenny Rodriguez

4 years ago

This place is a rip-off

Rafael GUZMAN

4 years ago

Very professional they take good care of my dog and the employees are really nice they know how to treat very well

Laura Ma

5 years ago

I can see and hear the dog enclosure from my apartment, they are barking all day. That is understandable. But what I am uncomfortable with is how some of the workers there yell, "heeeEYEEEEYYY!!" or "KNOCK IT OFF!!" or "QUIT IT!!" and other things that I feel like aren't real dog commands, but just yelling at them as if the trainers are abusive parents and the dogs are ill behaved children. At first I thought it was a dog pound because the enclosure looked so run down and like a prison. Little did I know it was Tails, which has such a beautiful store front I never would have connected the two.

Kate Klein

5 years ago

We brought our rescue puppy to Tails to help socialize him 3 years ago. He loves it there. He goes for the day and we board him. The staff is super friendly and they genuinely love the dogs

Greg Goodale

5 years ago

Pricey but my dog loves, loves, loves the people here. She is always pulling me toward tails.

Justin Halls

5 years ago

I have a sweet sweet little golden retriever puppy. I took her to this place but it was super sketchy. Their website says the phones don’t work and blames Comcast (turns out they do) and doesn’t tell you what you need to know to get started. So I took my girl there to check it out and this person at the door said ‘oh no, but there is all this paperwork.’ I’m like, ok let’s do it. ‘But we need her shot records.’ I said I figured you’d need that, here they are. ‘But... but... but... our temperament tester isn’t here’. If this place doesn’t have its act together enough to run a simple website and operate a telephone then they aren’t to be trusted with a canine best friend or a 6 month old puppy.

Jennifer Gustafson

6 years ago

I love Tails. I use their daycare service and my dog is always will taken care of and happy. I have no doubt the workers truly care about my boy!

Shiyao Yu

6 years ago

authorized retailer for open farm

Mitchell Lunsford

6 years ago

Tails has been a great service to us. We have a sweet, large dog that has to expend a lot of energy by having a lot of rough and tumble play or he can get a little grouchy. It had been a challang to keep him excersised enough. Giving him 2 …

Carol Derry

6 years ago

this dog minder place can be viewed from above by my tenants. the dogs are jammed into a small exterior cubicle or are let out to a small yard and all you can hear is a lot of unhappy barking. the Feces is not scooped up until the neighbors …

mike zaccardi

7 years ago

I don't recommend this Company. On June 30, 2015 I received a call at work from Tails. My dog was rushed to the Angel Memorial Hospital E.R., after the owner at Tails had tried unsuccessfully to revive him. The doctors there attempted to …

Charles Reiff

7 years ago

This place is pooch paradise. My dog gets so excited every time he visits for daycare. When I pick him up at the end of the day, he's exhausted but still smiling. I basically have to drag him out of there because he wants to stay. Everyone who works here is extremely friendly, and makes me feel at ease dropping him off for the day. Not a single complaint on my end--this place is awesome and they've taken every measure to make sure my furry companion and I are well taken care of.

Brenna Matthews

8 years ago

The kindness and care of the owners and employees of Tails is refreshing. They go above and beyond to make your pet or pets (we have two hounds) feel loved and comfortable. I don't think I've ever written an online review, but I had to for Tails!

Scott Creed

8 years ago

Do a great job and always friendly.

Melvin A Vieira Jr

9 years ago

Great place.. Come check them out..

nancy baxter

9 years ago

Jessie and her husband came out to support our business at local zoning tonight! So amazing. We will be there to support you too. Thank you!! Nancy Baxter Fancy Schmancy coming soon...

Brian T Fobi

10 years ago

I'm extremely pleased with Tails. The staff are all very friendly, we've been able to get all of our puppy and dog food and supply here, and their dog-sitting is great. In fact, my only complaint is that my puppy loves it a little too much! Every time I take him on a walk he tries to pull me towards Tails. :) I couldn't be happier.

Froggie Mercury

10 years ago

Great service! Store is clean, products well-stocked, and the staff is VERY friendly and helpful! Didn't get to bring in my best friend in yet (was told if she came she'd be given a treat!) but she is very happy to have the food she likes! Carries the higher quality brands (Wellness, Blue Buffalo, etc.) and some great looking toys. Cats aren't forgotten about, either! Have to give a shout-out to Louisa who helped my friend out and left a great impression. If you want local service, want a place where you aren't treated just like dollar signs walking in to some random pet mart.. come here. The couple dollars more you will pay vs ordering online will be worth it for the friendly faces!

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Tails, Massachusetts, Boston

385 Centre St

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