Belchertown Veterinary Hospital Belchertown, Massachusetts

Great Vet & Customer Service! Thank You

Like many people experiencing quarantine, now seemed like a good time to adopt a dog. The Belchertown Veterinary Hospital has been very adaptable to the new realities of social distancing, while still maintaining a friendly and welcoming atmosphere. The doctor spent a long time with me on our phone conference answering all my questions and offering advice on my new pup. The staff doted on my sweet new boy and made him feel safe and comfy, even though I could not come in with him. Overall an excellent experience. **UPDATE** they see exotic animals like reptiles and snakes. Lots of great advice, very knowledgeable about these unusual pets.

We moved to Belchertown 4 1/2 hrs ago which is when Ripley started going here. Right from the start the experience has been outstanding. They are accommodating, professional, loving to our dog. Eight days ago We had to do something that was extremely difficult, put our loving dog to sleep. She was 16 years 8 months old, my sidekick and my beautiful baby. They were so compassionate to her and to my husband and I. They let our dog go to dog heaven with grace and dignity which is what we wanted. Then went the extra mile sent us a card with the staffs condolences, prints of her paws, and a donation in her name , to us that was amazing. We would like to thank Dr G and all the staff, all of you helped get us through this difficult time.

We are very grateful for the excellent care Cheyenne receives from the entire staff at BVH. Thank you!

Absolutely best place to take you're pets!! Staff is so helpful and friendly!

The best Veterinary Hospital in Western MA! My new baby Bearded Dragon was brought to Dr. Greenberger for tail rot. Herself and all of the Vet Techs we're amazing with my little guy. I could feel how passionate everyone was with what they do for our pets daily. They were as flexible as they could be with my work Schedule, answered all of my questions and scheduled his surgery right away. Feeling that I could trust them all made the drop off a lot easier. I'm so thankful I found this office. I will be bringing my fur babies here as well. Thank you to Dr. Greenberger and her wonderful/knowledgeable team! You all made a very scary situation as easy as it could have been!

Wouldn't trust anyone else with my babies. Dr. Greenberger is amazing!

They really care about your animal - mine a lovely lizard. Busy, sometimes a little stressful but when pets are involved that makes sense. Extremely competent and thorough.????

They are kind and compassionate to all pets. We love them.

I have no issues with the service this veterinary hospital provides my only issue is how unprofessional and rude the emails are that you receive from the doctor, they're completely unrelated to any topic or questions that you ask, and the doctor is extremely rude and unprofessional and needs to learn how to reply to an email properly and keep it business related only.

Belchertown Vet is amazing. Everyone there is professional and compassionate and do their very best for our two doggy boys. Everyone there is fantastic! I can't imagine taking our doggos to anyone else for care.

Everyone was great, receptionist, tech and doctor.

So awesome to have a nearby vet that sees reptiles. We have 2 beardies and it was great that the vet knew what they were doing and what to look for

Just want to start by responding to the owners response below: To clarify, my fiance has been a client of yours for awhile, so you're correct my name wouldn't show up, but rather his, and we have brought both our cat and dog there for years, but not anymore. The following is not a personal attack just an honest review of our experiences here and of the owners reputation among other vets in the area. I understand that it is a hard time for vets (as it is for many professions), but it is no excuse for the treatment we have received. If she has experience giving tough diagnoses, or possible diagnoses so that we could know how best to proceed, then why didn't she? Her answer "to not freak us out". Below is my original review: Dr G is extremely unprofessional and cannot handle the stress of being a vet, including having to give tough diagnoses sometimes. Was not willing to answer questions, misdiagnosed the dog which led to more medical issues and a trip to the emergency hospital. She is condescending and rude. Staff are constantly leaving because of how they are treated by her. Do not bring your animals here.

Staff and Vet's all top notch people who you can tell just love the animals that they treat and are passionate about what they do!! Been going there for 3 years and will never go anywhere else!!!

The vet at the Belchertown location is a nut job. She refused to take my cat out of the backseat of the car because my autistic son who was in front cannot wear a mask. She the proceeded to lecture me and left my cat with stitches still in and refused to finish his treatment from surgery (for which I paid close over $1,400). She is completely unprofessional and I recommend staying away from this business.

They offer services for all types of pets. Was looking all over for a place that took care of chinchillas and this was the only one. Very friendly and helpful staff.

They are wonderful with th we animals and you.

I have been going to this vet since they opened with my black labs. I always have great experiences starting with the receptionists, the vet techs and the vets, and they always show compassion to my dogs and to us as well. Dr Greenberger has gone above and beyond for us. I wouldn’t go anywhere else.

Excellent care for my pets. Very compassionate response when I had to have my beloved dog put to sleep one year ago. The staff are very responsive. If I have a question, they always call me back...or have the veterinarian call me back.

Very nice people and did wonderful with the covid inconvenience. I would recommend this place to everyone.

they are caring, they make everything personal and comfortable.

Dr Greenberger is wonderful!! A good exotic vet is hard to come by, look no more!

Amazing staff.....literally everyone is amazing! I have been bringing my pets here for almost five years and like all of these people so much. More importantly, everyone is great to my dogs! Dr. Greenberger and Dr. Cleary have spent soooooo many hours making diagnoses and explaining my dogs various ailments. Also, the other staff that keeps the place running is super great! Kristin is a wealth of knowledge when it comes to daily care for elderly pups, Faith has taken so many of my calls and never run out of patience with my numberous questions, Sue is a happy face everytime we walk in, Will is SO gentle with my dogs (my dogs love him), and Shanelle maintains her cool always... even though my puppy tries to bite her! Basically a long way of saying, everyone is great and will treat your animals with genuine tenderness.

In the last month we had one emergency after another with our fur babies. Our vet was busy and they suggested we try a vet in belchertown. We are so glad we found Belchertown Veterinary Hospital. Everyone is super friendly and shows so much love to our animals. If anyone ask us for a local vet we will definitely recommend them.

Friendly environment with great service. And decent pricing. They love animals and it shows.

Very long getting back. Expensive

Very knowledgeable staff, Took time to answer all of my questions. And super cute atmosphere. ????

Amazing care and thought put into animals. Brought my guinea pig and had to face the fact of putting her down, the very knowledgeable doctor helped me weigh my options while working with me through a difficult time. I was never worried about the care of my pet, the professional history behind the vet alone was enough to make me feel more confident. Will never stop recommending for all small animals, as I have personal experience they are amazing at great prices

The only vet that I bring my two rabbits to! ????????