Pet Pals Grooming Center Ashland, Massachusetts

Great experience here! Always friendly service and go above and beyond for our 3 pups.

The staff did a great job on my dog. The grooming service was fast and the prices were reasonable!

Josh always does a great job with our nervous puppy and she is always ready on time.

I rescued a senior(ish) Shih tzu mix last year in Covid. He is fearful of new people and I am new the area. The entire team at Pet Pals was compassionate, helpful and very good at what they do. Five stars all around

my dog came back with a spot on one side of his face got shaved off and they didn’t even mention it when i picked him up. not to mention when i played with his ears, underneath them there were a few knotted hair still. I see no difference other than smelling good

I've been taking my dogs to Pet Pals for over 30 years and am always happy with the results and the loving treatment they receive.

I brought my cat in for her nails to be cut. In and out in minutes. The groomer was gentle with my Lily and pleasant with me. Prices are fair - thanks once again for a great job and great experience!

Terrific cuts, and she really cares about the dog. Patient, accommodating and great service. Wouldn't go anywhere else.

My dog Chico is very skittish but has no problem at Pet Pals getting the whole nine yards We’ve been using them for over 20 years, thru 3 dogs, without any problems we were using them before her dad retired and Kathy took over If anything the service is better and top notch Today as it was back then

I’ve been coming here for a few years now. Would not go any where else. The love and care they put into what they do is incomparable.

This was the first time I have taken my cat Bella to Pet Pals. They were very good with my Bella, did a fantastic job in shaving her into a lion cut. I dropped her off at 8:30 and he told me to come back in half an hour. They are also very reasonably priced. I will definitely go back again.

My baby Jax loves Josh ! Fabulous service from Cathy and Josh I wouldn’t go anywhere else!????

Our new puppy had her first haircut today Kathy handled the her with kindness and patience and she came out looking very stylish. I highly recommend her and her grooming establishment

I brought my cat here today for her very 1st grooming. When I made the appointment I told them she has a few fleas and they recommended a flea bath and a regular grooming. When I got there my cat was a little nervous due to the fact that the groomers looks like the vet office and that's where she gets her shots. So when I walked in I had her on a leash because she's leash trained . After waiting a few minutes for someone to see me waiting a man quickly rushes over to tell me to pick my cat up off the ground with her having a few fleas so I did he then told me that my cat looks way too small for her age when my cat is completely and totally 100% healthy. He was not gentle and my cat could feel his bad energy and she reacted as any cat would . He was informed this was her 1st grooming And he picked her up with no gloves or protection knowing that she was a cat and she was probably going to react like a cat. My cat scratched his arm and he refused her within a matter of with in a matter of 3 minutes. I would not recommend this place at ALL especially for your cats first grooming . Absolutely unprofessional and a waste of time.

I have a difficult cat and the gentleman that performed her cut and clean-up was absolutely stellar. My hamchild Angel is feeling much happier and spry. Made appointment in advance and site was ready when I arrived. Was told to pick her up in 3 hours and she was ready to go. Very pleased with the service I received.

Take a lot of pride only place I go to. and first thing they do is pet my babies before asking what I need.

Nice people . Always available when needed

Love the service they give my Gizmo

Love! They take such good care of my standard poodle puppy and he always come out looking phenomenal! Took us a few months with a few bad outcomes before we came here and we are never going anywhere else!

My girls always look so cute after. Josh is great!

Called ahead for an appointment that was confirmed via phone. Showed up at the agreed upon time and the place was closed.

This the the third time we used this groomer for our two yorkies, the first time was pretty good but the second time was a very bad experience. We thought it was an off day with a different lady. This is the third time we tried them and gave them explicit directions. One yorkie was fine but the other literally came back looking like short haired rat. It was completely uneven and way too short. They then blamed the dogs for being difficult and moving around too much? We will not be coming back for grooming services.

I've known Cathy for years; she's the only groomer we have gone to with all of our Shepherds. She gives them all a kiss while getting groomed. She truly LOVES all of the dogs that come in to get done. Pet Pals is the very best of the best! Go once, you'll never go anywhere else.

Had to share what wonderful care my new rescue Gaspar received today. We recently adopted ,like 4 days ago, this old( likely 15 yrs young) Lhasa. He's deaf,blind and has 3 teeth. Kathy said no problem my groomer has experience with the seniors he'll be in good hands . Patricia was AWESOME . Not only did she take her time with Gaspar but she was kind gentle and loving to him . His haircut is adorable he looks amazing and she made sure that he was comfortable through out. I wouldnt go anywhere else!

I used Pet Pals for washing and grooming my long haired sheltie for years. They were always great and caring and he came back clean and happy. When he died, I sent them a card with a picture to let them know and thank them, and they wrote back with sympathy. Lovely people.

This was my first time at Pet Pals and my last. I scheduled an appointment for my two year old yorkie and dropped her off at noon. We planned for me to pick her up over 3 hours later but she still wasn't finished and I had to go back 2 hours later to get her again. I live across town, and went back and forth 3 times because the lady was unprepared. When she was finally finished, her haircut was a mess. You can clearly see the uneven razor strokes, how her top half was uncut and the bottom was, and her ears were completely jagged at the top. By the time I had finally brought her home, it was 6 hours later.

They are amazing with our cat and we will never go anywhere else!!

I heard about Josh from an acquaintance. My dog hates having his nails trimmed so I always drag my feet about getting it done and I always put a muzzle on him beforehand. Josh was excellent and caring. I will definitely go back.

My 13 year old medium/long hair cat needed to be groomed as she was full of mats. Patricia (who has 40 years of experience) took care of her and did an excellent job. I couldn't have asked for a better experience. She was even able to give her a bath and my cat let her! This is the first time I have ever had to bring a cat to a groomer and I am extremely satisfied. Patricia is a loving, caring, groomer and very professional. Thank you Patricia for a job well done. My kitty is happy and purring!

I brought one of my yorkies to Cathy @ Pet Pals a week ago. I admit I am extremely picky about my dogs being groomed. I have found groomers that were very nice, but not great groomers and the other way around. With Cathy I found both. I am very happy with my little sweetie's haircut, and I will return. I gave four stars instead of five because I felt the price was a little high, there is no discount for additional dogs being groomed and no credit cards. Thank you Cathy.