The Fish Nook Acton, Massachusetts

It was my first time shopping here, bought some fish for my boys as a Christmas gift. Prices are higher than other stores. The fish immediately started dying within days of them being home. They were placed in a well established planted tank that has never had issues. They are showing signs of ich and fin-rot. One has already died and I'm trying to save the other two in a quarantine tank. The return policy is basically "if they want to" and store credit only. I will shop elsewhere.

DO NOT SHOP here for animals they do not properly take care of them!! We have so much proof of this it is disgusting ???? They suffer until someone buys them!

Shawn is a great guy

Disgusting excuse for a pet store. Do not support this business or the owner. The animals are neglected and unhealthy. Doesn’t even deserve the 1 star.

Had a huge emergency today and Sean was able to get his employee over to open were they were able to help with my dilemma. The fish and water at this place are great! Highly recommend for fish needs. VERY helpful when in a bind, great service from the guy Sean sent to help! We left our baby bottle in the shop and he shot me a text! Complete lifesaver because she has special bottles. Thanks again!

Great place. I'm currently setting up my first saltwater aquarium and the owner Sean was incredibly helpful with tips and tricks to get started on the right foot. Can highly recommend the place.

They kept us fish hobbiests going during the pandemic. Great place, very helpful.

Very knowledgeable and helpful staff, always willing to share information which is really great for a newbie aquarium owner like me.

Sean (the owner) is more knowledgeable and helpful than anyone at the big box stores!

Great selection of fresh and saltwater fish and live rock knowledgeable staff good prices

i hate to leave a three star review, but i think the service and everything here is great and i adopted my guinea pig from here for who i’m so grateful for, however she was sick and dehydrated when we adopted her but we were able to help her get all the way better and I think that it helped her realize we are the good hoomans, so it’s not a totally bad thing. i just think that they can do a little bit better of making sure everyone is healthy and that all :)

Good service and healthy fish

Please update your open hours online! I drove an hour to get to you only to find out the hours posted online are incorrect

They were really helpful and good, and there's a person really informative there about fish and turtle

I like this place for fish decently. They could treat their bettas a bit better but in general they know a lot about fish and the aquadic plants and the tank sizes look good and clean. (With the exception of the bettas who are in 3cup little plastic containers right next to each other and it looks like the water doesn't get changed as often as they should be). I would not buy another type of animal from this place. It has the feeling of a fish store that wanted some extra income so they expended to rodents and reptiles.

Great collection of fresh and salt water fish. Knowledgeable staff. And a very cute bunny!

I used to work here back when Bill Bright ran the place. It was great then. It is great now. The new ownership has certainly changed things and put his mark on the business, but he has maintained the exceptional knowledge and customer service that this shop was always known for AND managed to keep a small local pet shop in business when MANY of his competing small stores have failed. No small task.

Great service, very knowledgable on fish

Love local fish stores! They also have a reptile room with red footed tortoise????

This shop is excellent. The staff is exceptional, they are helpful, listen and provide quality products at great prices. I look forward to going there.

I have attached an image of what the owner claims is a beloved pet of the store he would not trade for anything less than a new car. There is no water in this pet's bowl, and the cage is clearly dirty and uncleaned. There were other snakes in their cages that did not have water bowls. The owner was quick to get aggressive when confronted with these conditions. I bought a snake from here anyway, and when it died within a week, the owner was quick to blame me. He said that the 10 minute transport to my home killed the snake, and it was my fault. He was unprofessional at best. He said the snake was "moving" when he gave it to me, and that was a hallmark of it's good health. I would like to mention he gave it to me via spare, used cardboard box he threw the snake into. He then blamed me for not taking it to a vet immediately (ignoring what the vet bills would have cost) and began to lie about how the employee I spoke to on the phone offered to negotiate a fair refund. After insisting that something be done, he offered me half of the snake's selling price in store credit. While the reptile's conditions are poor, the mice and rabbits also seemed to lack water constantly in the two times I have visited. Not offering your animals water is neglect. While this may be a good fish store, many other animals are suffering under their care. I do not and would not support this business at all. I came in expecting a local business dedicated to their animals, and found something else.

My boyfriend and I went in here today and were kinda shocked at the conditions for the animals inside. The store felt dirty right when we walked in and we looked at very desperate mice try to get some water (almost all the cages were out of water). One mouse was desperately clawing for water from the drip. Then we went to see the reptiles and the tanks literally had cobwebs in them they hadn’t been cleaned for so long! We went to tell the cashier there was no water and sounded like he honestly could’ve cared less. Made me sick to my stomach!

I've shopped here for two years now and I love it! Not only is the staff friendly and helpful, but easy going and accommodating! My two guinea pigs also thank them for having their favorite foods and snacks! ????

Great place with great selection!

Great selection of fresh water and salt water fish

Fantastic place to buy fish. Very friendly and a nice selection of different kinds of fish.

Very knowledgeable and friendly , wouldn’t hesitate to go back

Great store and great people

I recently purchased some freshwater aquarium plants from Fish Nook. While I was there I was a bit skeptical of buying there because a lot of the tanks had Algea. Since I was going to use these plants in a DSM tank I figured most of it would die off. While preparing the plants to plant I found some snails and MANY snail eggs in the bags the plants came in. I cleaned the plants very well before planting to prevent any kind of pests showing up. 4 weeks later and my tank is crawling with little white worms (either Detritus or Nematodes, I'm guessing.) This is a brand new tank with eco complete substrate. The only way these worms came in are from the plants I purchased. I strongly recommend purchasing your freshwater plants from somewhere that maintains their tanks and plants properly. Also, everything there is anywhere from $5-$20 more expensive than online or even walmart/petco. All I can really say is "Buyer Beware".

Excellent staff, very helpful. Had a good ten minute conversation when I went in to buy some aquatic plants, clerk showed me the inventory and explained the care of a variety of the plants sold, and said that if I was looking for a plants, that they were getting a shipment ordered in. The prices of some items may be a bit high, but they are often more higher quality than brands you’d find at other pet stores. Their driftwood is also affordable priced, along with having a good variety of the stuff. If you’re having difficulty finding something, or have questions, the staff were ready to help, whereas most big name shops have staff that aren’t quite as knowledgeable.