Long Last Kennels Owings Mills, Maryland

23 reviews

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Reviews: Long Last Kennels (Owings Mills)

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Yelp (12)

Google (11)

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Mary M

4 years ago

Take heed of the 1 star reviews and board your animals elsewhere. The owner is extremely judgemental and talks over you when you try and explain things your dog needs. I would NEVER board any older dog (or any at this point) with this kennel. I had to cut a vacation 4 days short to come retrieve my animals from her care. The dogs were barking. In a kennel. This is apparently not allowed. I’ve kenneled my dogs for years and never had a problem, until coming here. I was forced to spend over $450.00 to change my travel plans, as well as only being able to spend 36 hours on my vacation. I never received a phone call regarding this problem, only a late night email. When I arrived to pick them up, I was immediately shown my invoice and told they had calmed down (great, glad I rushed back). It has cost me over $1000 to go away for 36 hours because of this kennel. With little apology for her ineptitude at caring for animals. But, that bill sure was presented as quickly as possible. Do not board your animals here. I regret ever bringing my pets here.

Neil Noble

4 years ago

Small kennel. Dogs grouped by size. Owner interested in dogs wellbeing first.

Mary Grace Renfrow

5 years ago

For years I have operated under the false assumption that using a dog sitter was the best way to care for my dogs when I'm away. Since my dogs are rescues, I always worried about their emotional capacity to tolerate boarding. To my dismay, neighbor-spys would provide reports of neglect and inconsistency about many of the sitters I have used. I feel so very blessed to have found Long Last Kennels. Chris and her team are truly a god-send. I cannot more strongly recommend this loving resource. Each time I board the dogs I am able to enjoy my vacation guilt-free. What a relief!

Phil Mervis

5 years ago

The best place to take your dog. The rates are very reasonable.

Rob Ke

5 years ago

Very nice place. Took great care of our pet.

snazzy 2008

6 years ago

Let me start by saying the owner Chris genuinely cares for and loves dogs. She got teary eyed telling me about her multiple hip surgeries which prevent her from being active with her dogs. Chris is an expert on dogs and I don't take that away from her. Her front customer entrance is cute by the way. But with that being said, there are a few things you should know: If you are not familiar with the Owings Mills area, Chris's facility is in the rural part of Owings Mills. Be prepared for a drive. Chris's personality can take some getting used to. At times she can come off as a bit authoritative and her tone can be a bit snappy. I don't think she means any harm, but that's the way she talks and runs her business. Chris has regular clientele she has been doing business with for years. If you are a newcomer do not expect newcomer treatment. If you would like to make a reservation for your dogs for lets say Christmas, have a Plan B. Chris's long time clients have seniority. In other words, you will be put on a "waiting list" because they receive preferential treatment for the holidays. Understand you are on Chris's schedule and not the other way around. Chris recommends a temperament visit. I scheduled a free trial date with Chris, arrangements were made contingent on weather, and then I was told after reaching out again the day prior it was a no go because she was busy. I reached out again and was told to bring them another date which was not convenient for me. Chris is VERY concerned about how your pet will acclimate to her kennel. I believe you, the owner are also being "OBSERVED" as well. Once my small pets were brought in for a trial, I was told one of the pets would be an issue because she was shy and nervous. I get that Chris doesn't do leashes and was concerned that the pet may run off in the yard if left in her care, but considering it was within the first 25 minutes, MAYBE it was a bit overwhelming for the dog? Chris was informed on her extensive intake form this one pet needed reassurance when experiencing new places, but is comfortable once she warms up PRIOR to the visit. Chris had me step inside to allow the dogs to roam in my absence. An owner arrived to pick up his giant dog, the size of a linebacker, and apparently, one of my dogs saw it and ran and hid under something and would not come out. So, this was the catalyst for her telling me I should return another day and hinted that perhaps this would not be a good fit for her. Interestingly, she's telling me about the same owner's big dog that upon first visit refused to enter her facility. They had to take the dog in another route. I wonder if all this rhetoric about uneasiness applied to this dog? What I was not impressed with was one of the small dog yards directly outside of the client entrance. It was dirty which was the first turn off and I saw some dried up dog poop near one of the raggedy gates, a dead long warm on another side of the area, and a lot of moss development in the area. The dog "runs" did not appear to be dirty, but my first impression of the back yard was not good. When I asked if I could tour the facility she acted like it was a problem. "It's very messy right now...I guess...if you want to..." was the response I received. Not "Sure, we would love you to see where your dogs will be quartered!" When I told Chris I did not want the dogs to have treats during their stay you would have thought I said to euthanize them. Chris had a problem with that. Never mind that one of the dogs is on a diet or has a sensitive gut. Then, she suggested they go in separate runs because she was concerned that one dog would eat the other dog's food, despite the fact I never had an issue with this previously. In all my years of pet boarding with different places, I have never been so annoyed or bothered by the management/owner. Everything happens for a reason because I found another boarding place that suited my needs and gave zero problems.

Curtis Mathiasen

7 years ago

There was no flexibility in visit and boarding times. Even when I was invited to visit as a new customer any time Saturday morning and called at 10:00 a.m. to cofirm the visit I was told it was to late and weather was to hot. I will travel to former boarding to avoid this place.

Martha Gallagher

8 years ago

My dog loves going to Long Last Kennel. The owner is caring and attentive, and takes the time to get to know all the dogs under her care. We did a trial day ( free) to help my dog get accustomed to being there, which was a great idea. I highly recommend it.

Molly Griffin

8 years ago

I've been taking my dog here for years and it's always been a great experience. Dublin has a lot of time to run the yards instead of being cooped up in the kennel like other places. Everyone is very friendly and know what they're doing!

Jessica Barber

9 years ago

Had my dog stay at this kennel for just over a week. I had her do the practise stay beforehand and it went well. After we got back from vaca, my husband went to pick our dog, we were slapped with a $150 vet bill! NO PRIOR NOTICE! When asked why we didn't get a call BEFORE OR AFTER the trip, we were not given any reason. This happened only 3 days into her stay. This terrifies me and I will never go back, the cheaper price ended up not being worth it! I am mortified with the irresponsible of the woman running this place. I totally understand the need, sometimes, of needing to go to the vet, but to not be told about this AT ALL, think twice before allowing her to watch your dog.

Josh Brenner

9 years ago

Our family has been taking dogs to Long Last for over 30 years. The owner has been there the whole time and has always provided a safe and quality environment for our dogs. If you need your dog to have a swimming pool or spa care, this isn't the right place. If your requirements are good care, a place your dog will be happy with, an easy to get to location in Reisterstown and a very good price, this is the right place. As for the comment from the person who received the veterinary bill, as a courtesy to the owner of Long Last given the rating you provided, you might consider going into the details in your review of why your dog was sent to the Vet and the outcome. I know the owner knows dogs and wants to insure the health of all her "guests". JEB

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Long Last Kennels, Maryland, Owings Mills

12000 Park Heights Ave

Business Hours

Monday

9 AM - 3 PM

Tuesday

9 AM - 3 PM

Wednesday

9 AM - 3 PM

Thursday

9 AM - 3 PM

Friday

9 AM - 3 PM

Saturday

11 AM - 3 PM

Sunday

11 AM - 3 PM

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