88 reviews
All reviews (88)
Yelp (35)
Google (53)
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Eric Mueller
2 years ago
Our dog is a picky eater even when at home and they took good care of him here! The staff we interacted with were friendly and professional.
Chaosmac52 gaming
2 years ago
I love this place my dog comes back happy and refreshed
Julianne Greene
2 years ago
Highly recommend! Happy dogs Happy owners Preston the best
Tony Carroll
3 years ago
Really take good care of the dogs, treat them like they're own❤️????
Eileen OBrien
3 years ago
Laurie does a fabulous grooming ...make sure you bring cash for a tip as the establishment accounting won't let you hand a tip to her.
tanisha atwater
3 years ago
My dog got kennel cough right after I picked him from here. It cost me a $170 emergency vet bill smh
Linda Bossard
3 years ago
Laurie did a great job on Minka and Minka did well. She didn't appear to be stressed. The appointment was easy to schedule and convenient.
Deborah P
3 years ago
Wouldn’t recommend. I was looking for a boarding place for my puppy while my husband and I went on our honeymoon. Located Preston and called to confirm they could accommodate us. I explained that we have a pitbull and was scheduled time to come by for a visit and a temperament test due to her breed. Fine. Understandable.... Today I called to simply confirm my appointment and was told that my dog wouldn’t be welcomed without so much as seeing a picture of her. You can imagine our disappointment at the last minute change in attitude. First rep seemed nice and knowledgeable enough to know you can’t base a dog’s temperament on breed alone. Second guy didn’t even apologize.
Jimmy D
3 years ago
Only place I trust with my dog. The people are kind and keep you informed.
Greg Razzano
3 years ago
Very accommodating and understanding, our dog gets nervous with nails, and Laurie did a wonderful job.
Jose Pablo Tassara
3 years ago
Always the go to place for your pets.
Z Wilson
4 years ago
The facilities are clean, the staff was nice and professional. When I had to extend my pets stay due to travel issues, a simple phone call took care of things. If you retrieve your pet before 1pm, you don't get charged for another day. Our ???? took a day or so to recover from all the fun he had. Will use them again and recommended you to also.
Tom Lisle
4 years ago
Our dog is always happy to stay awhile at Preston, and comes home happy as well.
Sam G
4 years ago
Good place, waits for appointments are often kind of long.
Corr Ye
4 years ago
I genuinely think they low-key abuse animals in their care, mostly with negligence. Once, when dropping my dog off to be groomed I witnessed a large dog violently mauling and trying to mount another dog in their care. I immediately expressed concern all I received was a shrug and a few noncommittal sounds in return. A staff member also, in front of me and other costumers, commented on the mistreatment of a dog within their care by another member. I’m not saying all of the staff are bad, but most of them are complacent in the treatment of our pets at Preston.
KYLE DIMOCK
5 years ago
They always take the best care of our doggo.
Donyele Wilkerson
5 years ago
Friendly staff and was able to get my dog in at the last minute. My dog did develop diarrhea from the food given, but I was informed at pick up. She does have a little bit of a sensitive stomach. I like the flexible pick up and drop off hours.
K Prabakaran
5 years ago
My Sunny always goes here, i see he loves to be there. It is the best place for my Sunny.
Maddy girl
5 years ago
Have been taking my 17 year old dog here since she was a puppy, and this is the only place where I feel better knowing she’s safe and well cared for. And she’s not as frightened being dropped of here then at petsmart or petco( the vet doesn’t board anything)The staff is friendly and remembers her by name when we walk in, and takes a few moments to socialize with her before we leave so she’s not as frightened. I know she gets plenty of time outside as well which makes me super happy. She also receives the best bath where she doesn’t smell like wet dog after she’s dried,and they do a great job on the cut. I wanted to thank the special and dedicated staff of Preston for all they do!
Michael Schreiber
5 years ago
We’ve been taking our dog here for years. She seems to really enjoy it, and gets SUPER excited to see the staff, who know her well! The grooming is top-notch as well, certainly not a “shave the dog and be done” experience. They match the dog’s natural style/growth. Also, very reasonably priced for both boarding and grooming.
Norman Belin
5 years ago
We have taken our dogs to Preston for years. Our last dog, Blue, spent a lot of time there and loved going for these visits The staff was great to him and demonstrated that they knew and liked him. We recently had to sadly put Blue down and received a heartfelt sympathy card from the staff That kindness made me cry and know that this is a business I will use in the future.
Tim C
5 years ago
Treat your pets right, yes. Community play, yes. Price 50/50
Tony Houston
5 years ago
Been going there for 20 years and never disappointed!!
Yonykis Noel
5 years ago
7My dogs have stayed here during my vacations for over 6 years. They love it and we love the staff. Never have issues when booking. I originally switched from a different place because Preston separates the dogs during play. They don't allow them to play with other dogs. The outside play is separated by chain link fence. So no worries that my dogs could be bitten/bite another dog. The rates have increased slightly, but that doesn't matter as much as having peace of mind your fur kids are safe and in good hands.
John Watts
5 years ago
Staff were pretty disorganised and unhelpful. Place didn’t inspire much confidence, and my cat came back with a respiratory infection that needed anti-biotic treatment.... UPDATED: Editing and reducing stars due to the predictably weak and measly mouthed response from management. In 20+ stays of up to 3 weeks at a time, in more than 4 other local facilities, my cat has never returned any worse than slightly overweight. 1 week in yours, where your staff are disorganized to the point of incompetence, and there is no visibility or transparency of the facilities, he has required medication for the second time in his life. On the plus side, their location is convenient and they're slightly cheaper than the alternatives, but that will be offset by the additional visits to the vet and subsequent bills. Trust them with your pet at your own risk.
Jill Cantrill
5 years ago
Zip comes back happy after a stay at Preston!
Jeff Rhodes
6 years ago
Great boarding and grooming center. Staff is knowledgeable and very friendly and our dog loved the stay.
Chelsea Siaca
6 years ago
This is just for the grooming service. They were super nice. But my dogs tail was still matted and they didnt do a great job at brushing him and he was still wet because they air dried him. I had to brush him out when i got home.
davion smith
6 years ago
Very affordable, they take really good care of my dog while I am out of town
Jill Epstein
6 years ago
They love Babka and she loves them!
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