79 reviews
All reviews (79)
Yelp (16)
Google (63)
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Maureen Mercurio
2 years ago
This is our favorite Loyal Companion location! The employees are always so friendly and helpful, and they have a large selection of food, treats and toys for our pup. We also love earning rewards to spend on future purchases. Can't recommend them enough!
Amy Pergosky
3 years ago
Great selection of dog food & treats (and love the clearance table) but I don’t like that so many items aren’t priced. Please price your items!!
Dan Hill
3 years ago
Love the selection of raw foods and treats!
Gary Fuselier
3 years ago
Excellent service from the staff and we even contributed some dog food for needy dogs.
Patrícia Ayres
3 years ago
I love all the natural and healthy products of this store. That is the only place I buy food and treats for my dog.
Christina Niedermair
3 years ago
A nice little store with a selection of foods and other supplies you might not find at other big pet stores. They have two enclosed rooms for dog washes that are wonderful, with raised tubs that make things much easier than bending over trying to bathe them at home! They have towels and even shampoo available if you don't have your own to bring. We love being able to get our dogs all cleaned up there for a very decent price, before we end up getting goodies for them afterwards, haha!
Zee MW
3 years ago
I absolutely love this store. The only thing they lack in is leashes. The food they have everything you could imagine. Supplements are ready and available.Treats vary from raw to whatever your needs are. I have a Staffy that runs through toys. First toy I have that she couldn’t destroy! The staff is amazing and always friendly. I find everything I need. I can’t complain at all been a few times each experience is great!
Macy Butler
3 years ago
This is a great place to wash your dog.Clean, elevated tub so I don't strain my back bending over to wash my pup.
Kelly Canales
3 years ago
To be real some of the stuff you might by online they have it in stores. I get my pug meal toppers Stella & chewy & luckily this is the only place that has them in stores & $15 for 30 min to wash & dry my pug not bad.. the meal toppers were the same price as online & im really happy this place is in Columbia ! Great products & service !
Shannon Robinson
3 years ago
Our puppy has a very sensitive stomach. They have all kinds of options that are good for her. Toys hold up for the most part. She's a heavy chewer. Customer service is great!
Emily Guerrero
4 years ago
Such a cute and well stocked pet store. They have a ton of earth and pet friendly products, as well as, raw food options.
Eydie Lieberman
4 years ago
Oh my God I love this place! I can't find species appropriate foods for my furry babies anywhere else except Loyal Companion. I was a loyal BARK! customer, now I'm a Loyal Companion;) {see what I did there} The people who work here are ALL so knowledgeable and helpful and they put up with my incessant talking ... Holly is the Manager & she totally rocks. I've got only one negative remark...The Christmas music is TERRIBLE, every year. I mean bring earplugs bad! (I had to think a long time to even come up w something even remotely negative!)
John A Jeske
4 years ago
Friendly, helpful staff, great dog bath. Thank you.
Karen Ball
4 years ago
I love this store! The entire staff is extremely knowledgeable and always happy to help and advise. They have a vast variety of food for your dogs and cats that are good for them and not filled with chemicals, including kibble, canned, freeze dried and frozen raw, and they'll special order items they don't always have. The selection of treats, both multi-packed or single serving, is enormous. The toy selection is huge, too. And of course, there's collars, leashes, etc. They have a mark-down area where I almost always find something at a great price. Plus there's cases of fancy cookies that make great gifts for our doggie friends. This is a great little store with excellent personal service that I am glad to have in the neighborhood!
Rebecca Nason
4 years ago
Very nice, helpful employees! They had exactly what I needed and gave me some free samples of wet food for my cat to help entice him to take his meds
Andrea A
4 years ago
Higher end pet store, friendly employees
Harland Abraham
5 years ago
Bailey really enjoyed sniffing everything. Great selection.
Susan Taylor-Jankowski
5 years ago
Great staff...very friendly and informative
Gabrielle Cho
5 years ago
I like the events they have. Have gotten a goodie bag and some dog ice cream. Good selection of fresh dog food. No customer bathroom though
Eric Yetman
5 years ago
Nice place and good service. I usually buy my dog food here and use the wash rooms in occasions.
Angela D.
5 years ago
The two female staff members that I've met so far were terrific, very friendly when we entered and super sweet to my dog. It was my first time using the self dog wash and one of them showed me to the room and explained how it all worked and made sure that I had everything that I needed. Giving my dog a bath isn't much fun for either one of us but this time my back wasn't killing me when we were done. I ended up buying the 5 wash package because I'll definitely be going back to them again to wash my dog.
Hannah “Hannah” L
5 years ago
Great selection of food, treats and accessories. Best place to get raw food for dogs and cats. Also great customer service!
L M
5 years ago
Huge selection but very overpriced. Have bought some items that were spoiled, like a frozen raw bone that was rotten and a couple boxes of frozen goat milk cheese that was dried out or freezer burned, so watch your perishable purchases. They are not very open to believing or agreeing with what's currently going on with grain-free boutique type foods and DCM in dogs because of course they want to sell that high priced, grain-free, kangaroo kibble, but don't let them or anyone convince you they know more than vets, scientists and the FDA do about what's going on with the investigation into grain-free BEG dog food these days. It's real and it's scary.
linda rossiter
5 years ago
Best self serve dog wash ever!
Lisa Miller
5 years ago
Wonderful pet store especially if you're looking for holistic and specialty brands of pet foods that are hard to find elsewhere. I love the staff here. Always helpful and since I have a standing order for a specialty food, I'm here weekly and am always greeted by name. A little pricey, but that's because of the food and treats that you can't easily find elsewhere. They do offer lots of specials though.
Martin Gutierrez
5 years ago
This place has very knowledgeable staff and is extremely helpful. Large selection of pet food, toys, and other pet related items. They have a dog shower set up although i don't use it. We buy our dog food, CBD oil for over active terrier and dog toys there. Only con is the cost. U want quality? U gonna have to pay.
Michelle Bowden
5 years ago
I absolutely love this store! The staff probably gets tired of seeing me. They are all so friendly and very knowledgeable! Love, love, love!
Pamela Parks
5 years ago
Friendly staff and fantastic coupons!
rasheedah oluajayi
5 years ago
Friendly staff, accommodating lots of quality things to choose from. If I had a pet of my own, would go there all the time. Only the to get gifts for friends but loved it!
Krista Wallinger
5 years ago
Always polite staff every time I have gone in.
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Business Hours
Monday
10 AM - 7 PM
Tuesday
10 AM - 7 PM
Wednesday
10 AM - 7 PM
Thursday
10 AM - 7 PM
Friday
10 AM - 7 PM
Saturday
10 AM - 6 PM
Sunday
10 AM - 6 PM
Popular Hours
Monday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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