PetSmart Bowie, Maryland

305 reviews

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Reviews: PetSmart (Bowie)

All reviews (305)

Yelp (39)

Google (266)

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2 years ago

Only one cashier. Low staff.

Brianca Jackson

2 years ago

I ordered a huge bag of dog food that was infested with moths and maggots/larva. This store is filthy!!!!! DO NOT SHOP HERE!!

Cristine Coney

2 years ago

This location is generally well stocked and has friendly, helpful employees.


2 years ago

Had wonder ful experience specially Mr Nevada was super kind and courteous. Thank you.

Renee Black

2 years ago

Marie rhe groomer is great.

nekole johnson

2 years ago

WARNING! I recently tried their grooming services and my fur baby and he ended up with razor burn on his testies, which resulted in a $200 vet bill. I will not be bringing my dog back.

Duane Calhoun

2 years ago

Very helpful and friendly staff

Dianna Aud

2 years ago

This is my favorite location and they have alot of cats and kittens available for adoption

Brian B

2 years ago

Always have what I need and excellent service

Claudia Ahwireng

2 years ago

Good selection of products. Check out was fast.

Jennifer Hood

2 years ago

Low or out of stock on greenies and nylabone. Also went to buy cat litter and it was 14.99 for 20 pounds vs Target 10.69 for 20 pounds, ouch!

Julia Garrison

2 years ago

My dogs Love Chrissy! we have been with her for 5+ years and despite us moving out the local area, we make the drive every 6-8 weeks to receive her loving, professional services

Shawnita White

2 years ago

Nice and clean decent prices.

Stephanie Torres

2 years ago

It’s always pleasant to go to my local Petsmart knowing I will be able to find what I’m looking for.

Lori Batson - NOAA Federal

2 years ago

Wonderful experience with curbside pick-up. The guy was extremely fast and very courteous. Will definitely be doing more shopping like this in the future. Great prices, great store! A+++ service.

Wendie Thomas

2 years ago

My fist trip there with my new dog was good

Chyna Branch

2 years ago

Tanisha is the sweetest groomer. She knows what shes doing and is extremely kind.

Deirdre Murray McIntosh

2 years ago

Dr. Gabrielle is very thorough and kind with our pets and their parents

James Duncan

2 years ago

Went to PetSmart for adoption event. We were interested in dogs, but they only had cats. Received lots of useful info on dog adoptions, but disappointed there were no dogs available. The store is spacious and nicely laid out. My daughter enjoyed looking at all the other pets - hamsters, lizards, fish etc. We also looked at the dog training area and watched a training session.

Jayme Squire

2 years ago

My 6-year-old dog and I have started the 6-week beginners course with Brian, and he's fantastic! Very down-to-earth, knowledgeable, and great with positive reinforcement techniques. He also speaks loudly and clearly, moves around the space, uses examples and demonstrates for more engagement. His curriculum seems solid and well-timed. The pup and I are greatly looking forward to the coming weeks!

Linda caler

2 years ago

Good service. Disappointed that food they listed online as being in the store wasn't and hard to find help. The cages and animals were clean. Store clean. Everyone was nice.

Nicole Parrotta

2 years ago

I bought fish here and they gave my whole community tank a terrible case of ich. Granted I should have put them into a quarantine tank before introducing them to my community tank & I didn’t and that was my fault. However I just went back (not for fish obviously lol) but while I was there I thought.. let me just take a look, DEAD FISH everywhere. They litter the bottom of nearly every tank (besides the ones that are totally empty, probably because all the fish died and have been removed already) I got to #25 with counting dead fish & I couldn’t take it anymore. If you are looking to start a new aquarium or add to your current one, I would suggest going elsewhere unfortunately.

Michelle Charles

2 years ago

Service is usually prompt and very friendly. This place seems a bit overpriced for pet care. Additionally they tend to air on the side of caution to the point that my dog has still not gotten the care that he needs and I have to go find a different provider potentially. This makes it very difficult for me to continue coming here.

Ideas Con Cindy

2 years ago

Great just a little be expensive

Dolores Gross

2 years ago

Nice store, clean and well kept but customer service is lacking big time. No one spoke to you or ask if you needed any help. Waited in line for a really long time. Cashier seemed very annoyed.

Sunishine Dior

2 years ago

No more Petsmart grooming for Us. The local groomers are so much better they had no availability this time

rhonda edwards

2 years ago

We have taken our golden doodle to various local Grooming sites in the Bowie area. Our overall experience at PetSmart was by far the best!!! Their customer service was superior. Our Groomer, Tanisha, was phenomenal. She explained the plan for our doodle's services for his first visit. She called to provide us with a status on when he would be ready and provided some feedback and consultation when we picked him up. Most importantly our pup appeared to be normal, happy and playful (as usual) after his visit! Thank you PetSmart!

Mary Lou Johnson

2 years ago

Took my little Lily to have her nails clipped. The staff was wonderful with her:)

Martha Ajiwe

2 years ago

The vet and staff members were really good with my anxious dog. There were no surprise charges and the visit did not take much time.

Valerie Bluteau

2 years ago

This is the best Petsmart I've gone to in the area, all the way from Crofton to Dunkirk, I choose this location. It's clean and organized and has way more options and merchandise. Not to mention that the staff are so friendly and helpful and they're always available and ready.

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PetSmart, Maryland, Bowie

4500 Mitchellville Rd

Business Hours


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


10 AM - 7 PM

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