Howl Baltimore, Maryland

Between a friendly staff and a good selection they are always a good option!

Really helpful and they have plenty of food and treat options.

Friendly, helpful staff. All the necessities and then some - they are able to pack a lot into that small space. Ability to purchase in-store or online.

Great store, amazing staff, and parking in the back!

Best in town pet store I've found in Baltimore.

Helpful staff and carry a great range of products. Buy all my supplies here.

Great store! My dog Beauty, Love's it!

Friendly, helpful local Pet supplies and needs. Customer incentives for repeats.

A small place with a big heart. They have alot of knowledge about cats/ kittens. Ive had cats my entire life & have a new 11wk old kitten. Btw, theyre in Hampden & have a parking lot!

You've got to love Howl.. it is the quintessential local store. Super friendly staff.. they're always very helpful. The store has a great selection. And best of all the prices are reasonable! I try to go here whenever I can! Thanks for a great store!

Don't shop here if you're not white, I guess. Shopkeeper didn't greet me when I came in and watched me like a hawk the entire time I was in the store.

Howl has solved so many food issues our 4 legged family members had. They are the best...

I placed an order for raw dog food while standing at the counter paying for a previous order. The clerk took down the order but did not tell me that the order had to be prepaid. She also over charged me quite a bit for the order I bought because she put in the wrong information. The manager was there and fortunately corrected the error but he also neglected to tell me that I had to prepay. So now I do not have dog food for the coming 2 weeks. Thanks, Howl, I needed this headache.

Such a great shop! Unlike most pet supply stores, they have a huge cat/kitten section, so it was great to shop for my nephews.

Awesome local food and toys

The staff that were there were the BEST THEY HELPED ME WITH MY MOM'S DOG HARNESS.. They were amazingly awesome very nice and very very helpful all of them THANKS LADIES UR THE BEST.... Gonna let my friend know about ur business on FACEBOOK.... Keep up the good work

Really helpful staff, good selection of food and toys for both dogs and cats!

Got an ice cream sundae patterned dog collar = happy customer.

Friendly staff and a large selection, go shop with your pets!

My daughter and I felt very uncomfortable shopping there today. The sign out front said to come to the back entrance which felt strange. We knocked on the door and when someone came to the door made us feel very unwanted. I know with covid rules need to be followed. The employee made us feel like coming in to shop was a huge problem letting us know that they discourage shopping in person. It was like he was blocking the door hoping we just went away. Having a neighborhood pet store is important but making your customers feel wanted is important too. I was very disappointed and felt uncomfortable shopping. The cashier was very nice but I wont go back maybe after covid we will try again

I always shop here for my dog! They’re really helpful, sweet, and on top of their sanitation and social distancing ????

Staff is very helpful. Great variety on all pet supplies and food. They even have a dog bath in the back.

Very friendly staff. High quality products, but if you're not interested in food or litter that isn't kind of a specialty brand, you may not find what you're looking for. Howl sells the best cat litter ever and now they have a rewards program for discounts. Great place. Support local businesses!

The best quality pet foods in Baltimore.

Nice clean store with a great selection of high quality dog toys, treats, food and other sundries. The staff is very friendly and helpful.

Howl is the quintessential place for pet care needs. The staff is always welcoming and I can trust their knowledge of various pet issues. A rare find indeed!

I understand that COVID is a trying time for us all, but those of us who are fortunate enough to still be able to operate our businesses should be operating in a compassionate, appreciative and grateful way! After being excited to bring my two small children to shop at “Hawl” For the FIRST time, after purchasing our small little kitten my spirit is broken! The excitement that we all had entering the store we did not have leaving! Not only was it hard to locate an entrance once we did we did not feel “wanted” by the staff who finally came to the door to announce “house keeping rules” before even welcoming us! My small children were not allowed in the store at the same time and was asked to stand outside on the loading dock that we had to claimed to even make it to the door! My children are 5 & 8 might I add. So we opted to wait for the other to exit so that we could all enter at the same time. While waiting we couldn’t help but notice the attentiveness given to all the other customer BUT us! When we finally did enter we were not greeted with a pleasant tone or attitude! We got NO help and was not assisted in any way! The usual “can I help you with finding anything” did not happen! No one cared to even ACT like they wanted to assist. This was our first time in this establishment and would be our last. The prices!! Jesus! No place for new pet owners during a pandemic! Nobody showed any interest in us being there which made the atmosphere icky and we wanted to leave! When we decide to leave no one responded when I thanked them and said good bye. Not a sound. You could hear the soft meow of my cat and a drop of a pin fall. As we were leaving a staff person rushed past us to assist a customer that was pulling up at the loading dock while we were leaving. They were on first name basis so I’m assuming they were much more happier to see her then they were to see us! Very uncomfortable FIRST impression, and we did not feel welcomed! They have put a bad taste in our mouths for that establishment and the other ones surrounding them. I can’t help but to feel like “new customers aren’t welcomed!” I hate that my children had to have their excited spirits broken because the atmosphere was so awkward and uncomfortable! Suns Shopping turned SAD!!!

Had exactly what i needed at reasonable prices

Incredibly helpful and accommodating staff. My dog can’t wait for the pandemic to end so he can resume in person shopping and be showered with petting and treats from the employees.

Love the owners and staff! They really have pets and their best interests in mind. They have some great products for animals on limited ingredient diets, raw, etc. I love the agility set and puzzle feeders I've bought from them. Their raw bar is also a must-- lots of high quality treats like beef trachea, Turkey necks, and more