Bark 'N' Bean Annapolis, Maryland

I’ve been coming here for years and always liked them but they’ve recently gone downhill. One of the last times I went for a self wash the girl told me I could “grab whatever I wanted” from the cabinet of grooming supplies. The next time I was there I got yelled at by a different employee for doing exactly that and she accused me of trying to steal their supplies. Now they have cancelled all self washes because of covid. I can go to the mall, to the movies, and to a restaurant, but I can’t wash my dog with a mask on 10 feet away from other people? Just do one self wash per hour to minimize the amount of people in the building. They have lost my business after 12+ years of coming.

NOT FOR PUPPIES!! I will NEVER go back there again. We wanted to make sure that we found a good groomer for our puppy since it was her first grooming and we read all of the good reviews for Bark 'N' Bean. HUGE MISTAKE! The groomer (I think Tyrone was his name) said that they would take very good care of her to ensure that she had a "positive first experience." It was supposed to be a quick trim. I waited there for two hours before I saw the groomer come back with a different dog. I asked the receptionist how long it usually takes for a quick trim and she comes back with her manager that tells me that Tyrone has been backed up until the morning. She said my puppy might be back there for another 1 to 2 hours. I told them to give me back my dog and the manager tells me that they washed our 3 month old puppy and put her in a crate to "air dry." They gave her back to me wet and shivering and then had the audacity to charge me $20 for her wash. So, to recap, a "positive experience" at Bark 'N" Bean, they will wash your pet, put them in a crate to air dry, before taking hours to finish grooming someone else's dog. Do yourself and your furry friend a favor and just skip this place entirely.

Worst experience ever. Seeing all the good reviews, I thought to bring my dog here for grooming. I was told my dog was INFESTED with fleas and that the fleas had even “bite” the rude lady who confronted me about it. She said, “Your dog is infested with fleas and that you’d need to take him to the vet and put him under anesthesia”, she added by saying that she had never seen such before and that she’d have to “burn” her clothes now. In most utter disbelief, I paniced and took my dog who was soaking wet, to the vet to find out that he had dry skin and the little flakes were dry skin cells. For a professional dog groomer, I think it is very important for the people handling our precious babies to know the difference between fleas and dry skin. Not sure if it was the stupidity of the rude lady who runs the place or just being very unaware of dogs and their bodies. Unless you’d like to trust uneducated folks with the responsibility and care of your loved dogs, DO NOT ever go to this place. Will ruin your day like it did mine. Also, the $40 that I had to pay for my scared, soaking wet, and terrified dog, a total scam. My vet laughed and advised I rather just wash my dog at home than be fooled.

Love the staff and my pup loves the treats! Wish self wash was available earlier versus only after 5pm, but it's still great to use.

Adrian was assigned for my dog's nail trimming. He was attentive and assuring to his patient, especially when he detailed her nails with a dremmel. Adrian sat on the floor with her because she is most comfortable for a nail trim. He recommended a tool to address combing the undercoat.

This our regular dog washing place. They do a great job, and the staff is lovely to work with

Terrific staff and they always take great care of our pup.

Great place for dog bath and conveniently located next to Quiet Waters Park. Prices and selection of services are really good. They did a great job with our foster dog and were very quick. We will be going back in the future. FYI - towel dry means your dog will be damp but not soaking wet.

Wonderful experience! My prize Airedale got an Impeccable grooming with Stephanie! Thanks for restoring his aura!

Generally like these guys but no reply to.appt request is a huge no no

I scheduled an appointment 3 weeks ago. My dog was a new client. My dog has a medical situation and he can not be vaccinated due to his disease. They were about to take him and then asked if he was vaccinated. When I said no he was denied. They won’t take a vet letter or accept a titer test. I’m upset that they wouldn’t take him, but more upset that they didn’t ask this about a new client 3 weeks ago. Now I’m searching for a groomer because his old groomer no longer works where he used to be groomed since a puppy. Additionally, my dog is blind due to his condition and I expressed that over the phone. When the groomer asked me questions, no one informed her of this. Your company needs to first ask important questions like vaccinations when a new client is getting services. Also, communicate better with your groomers. Lastly support dogs with disabilities. Shame on you for denying!!!

We brought our springer spaniel to Bark ‘N’ Bean for the first time. Amber did an absolutely amazing job with our dog’s cut and understood how to fade her coat and keep the feathering long. We have seen a handful of groomers and she was among the best we’ve had. Our dog went in nervous and came out wagging with cute bows in her hair.

Amber was wonderful with my dog. The staff was all kind and took the time to really understanding how I wanted my dog cut since it was our first time. She looked great afterwards and seemed to really enjoy her spa day! We will be long time customers.

The team at Bark ‘n’ Bean do a great job on washing and grooming. Very personable and professional. They’re also up to snuff on COVID mitigation. Really reasonable prices too!

Excellent customer service and equally excellent pet care. Will be definitely be going back.

Great customer service and treat all dogs as if they were they're own- like family!

Gentle on your furry babies! And very nice customer service

The prices and staff at Bark N Bean is unbeatable! Amber does phenomenal with our timid St. Bernard/Mastiff mix. She handles his size and personality so well. We refuse to go anywhere else. If you have an XXL breed, GO SEE AMBER. Our dog despises having his feet touched yet somehow Amber not only clips his nails but also cuts the fur between his toes. She’s magical.

They helped get my dogs nails trimmed when no one else could

I've been taking Hank there for 10 years. They are all absolute dog lovers and treat us like family.

Update: The prices have increased a little. Full groom w/ oatmeal shampoo for a small breed including nails and anal gland $70. Still cheaper than Pet Smart. It would have been nice to be notified of the change in pricing when I made my appointment. I've been bringing my dog here for over 5 yrs. Everyone there is friendly and are really good with the dogs. Their prices are very reasonable. My little guy usually see's Melissa and I've never been let down

Thank you Sarah for being the best groomer in Annapolis! ❤️

This place is amazing. My Pit mixed HATES his nails clipped but they somehow work their magic and he loves it there.

Best groomer in town.curious if they're open during the covid 19 epidemic though

Although this place came highly recommended I was very disappointed. It was my first appointment and they asked me to reschedule twice. Then, they chopped my dog’s eyelashes off (unevenly) and did not even complete his paw pad trim, which I had to call and inquire about. They gave me no report on how he did. Despite giving him a good brush out I will not be returning.

The folks here are so nice and gentle. They consistently do a great job. We won't take our dogs anywhere else.

Great environment and great people! When the employees saw that my fur baby was nervous, they were overly supportive in loving her and making her l welcome. Solid 5 stars. I would give 6 if I could. Great value/prices as well.

Staff was awesome! We needed a last minute wash after leaving the dog park next door visiting from out of state.

We have been using this pet service for several years, always happy with staff , especially Sarah. Due to the pandemic our regular appointment was understandably cancelled. I was told i would receive a call. When they reopened and heard nothing. I called and was told they were open and a groomer would call to make an appointment, nothing. I called again, was able to schedule an appointment and the day before it was cancelled and couldn’t be rescheduled. Again i was told i would receive a call to book an appointment and nothing has happened. The management of this grooming establishment is sorely lacking in customer satisfaction.

Great grooming. Ask for Stephanie