Sunset Pet Services Alexandria, Maryland

99 reviews

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Reviews: Sunset Pet Services (Alexandria)

All reviews (99)

Yelp (63)

Google (36)

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Kim González

2 years ago

Sadly I lost my cat Stitch about 3 weeks ago And I went to Sunset Pet services, Pedro was very helpful, always kind, He explained everything to us in detail, there were no waiting or complications. Thank you for making this painful process for us in an efficient way to say goodbye to our pet ????????‍⬛

Bridget Martinez

2 years ago

I lost my baby boy Blizzard in July and chose to use this service. Pedro was so amazingly kind and gentle and made our grieving process so much easier. I never experienced this before so I was very nervous and unsure. Pedro was always willing to answer my questions and reassured us that our baby would be well taken care of. The urns are beautiful and the pricing was reasonable. Thank you so much Sunset

Ephesia Sutton

2 years ago

We lost our baby Joye on a Thursday morning, and I contacted them immediately. They were so responsive and compassionate. Pedro explained the process thoroughly and assured is that our baby would be taken care of. I am so grateful that they made this time so easy for my family.

Thistle Stitcher

3 years ago

I am afraid that I cannot leave a very good review. After losing my 18 year old cat, I found the gentleman who was there when we came in to be lethargic, bored, and not at all compassionate as I stood there with my deceased pet in my arms, crying my eyes out. He never offered condolences, or took a moment to make me feel that my pet would be taken into their care and treated with the utmost respect and kindness. The only time he spoke more than few words about the paperwork necessary was to tell me how much the urns for cremains would cost and to tape a cardboard tag to the blanket my pet was wrapped in. Very tacky. I will go outside of the area to another pet cremation business if and when I find myself in this very heartbreaking situation. Having worked in the funeral/death industry, I know how grieving people should be spoken to and this company was not, in my opinion, very considerate or compassionate.

Sam Hunt

3 years ago

Walk in service and pick up went smooth. Professional, respectful and courteous staff. . I would recommend Sunset to anybody in need.

Rob Cheeks

3 years ago

Very kind, compassionate and professional. We’re truly grateful for the way Padro handled our most difficult circumstance.

Melissa Wilson

3 years ago

I arrived at Sunset Pet Services, after calling ahead, later than the usual business hours on a Friday evening and was met by a lovely, sympathetic person. The encounter with her lifted my spirits at a moment when I needed it.

JUAN MENJIVAR

3 years ago

We lost our little guy on a Sunday morning. Sunset Pet Services was the only place that was open. It was an emotional time, but Sunset Pet Services was amazing through the whole process. They were extremely helpful and caring. Their prices are also very reasonable. We now have our little guy with us forever. Thank you to all the staff that helped us.

Jackie Quinn

3 years ago

Very disappointed. The kind compassionate woman who used to help customers is no longer there. There is zero sympathy, compassion or respect now for a beloved pet that has died. …

Mary Angeles

4 years ago

It was time for my baby girl Honor to have her forever joy after suffering with lymphoma and cushings. Sunset Pet Services couldn't be more kind and comforting in our mourning. They were so reasonable, accommodating and even prayed with me. I was given a beautiful rosewood urn for the precious ashes. I will never forget your kindness Sunset.

George Brewster

4 years ago

They were very helpful and courteous, and had very flexible hours. I would recommend them to everyone

Diego M

4 years ago

Very compassionate company. As soon as we got there Martin helped us figure out how we would handle our beloved dog’s passing. He was very calm and patient and left us feeling very reassured when we left our puppy with him. I would recommend this place to anyone who has to deal with these type of traumatic events.

Corrine Liljegren

4 years ago

I am still mourning my sweet Tinker that passed in January, but it was the unique details that Sunset put into honoring her that has helped me through in some small way. I cherish the absolutely beautiful wooden urn and the personalized papers that were done. It is not often we discover true sincerity in business anymore...yet every now and then we catch a glimmer.

Helen Manos

4 years ago

I had lost my dog of 18 years last year and the support and professionalism of Sunset Pet Services was more than I could have hoped for. They went out of their way to help me get through the process. The best place that I could have ever hoped for in helping me and my family say good buy to our beautiful dog and companion. His name was Lucky.

Christine Goepfert

4 years ago

I can’t recommend Sunset Pet Services enough. Losing a pet is a terribly painful experience and Martin was so kind and compassionate, he really went above and beyond in taking care of my sweet, departed bunny. I was in a shock and hurting from this sudden loss, but Martin provided some peace and comfort in this upsetting time.

Christina Keough

4 years ago

My mother lost her pug of 16 years and Martin of Sunset helped make a very sad time as easy as possible. He also offered a small pin with paw prints on it for my mother to remember her longtime companion which she immediately put on, nice touch.

Joy S

4 years ago

I reached out the week before our dog's impending passing. Martin was extremely kind and answered all of my questions. When I arrived the next week with my baby girl, he handled her with dignity and respect. He kindly offered me several hugs to help comfort me while making her final arrangements. We haven't yet picked up her remains but I would absolutely recommend this place for anyone who wants to make sure their furry family members are well cared for!

John Novinger

4 years ago

We brought our animal in for services after hours and they opened their doors to us. Martin, who I believe is the gentleman we interacted with was very friendly and kind to me and my wife. This is especially important because we had just …

William Schulz

4 years ago

Thank you for taking care of my beloved cat, Mars. I was able to sit with him in your cozy living room and say goodbye one last time. Today I picked up his ashes. Your courtesy, sympathy and attention to detail have been a comfort beyond compare. Pedro treated us like family and you can be sure when the need arises I will call again. Simply extraordinary service.

S Wilcox

4 years ago

We recently had two of our dogs pass away on the same day. Sunset pet services made an incredible gesture and only charged us for one cremation. Sunset understands that your pet is family. Their quick services allowed our family to grieve appropriately and remember God's grace.

Tiffany Bryson

5 years ago

Horrible expiernece with this company. Incompentant at best. Look somewhere else

JAGUSMC LEO

5 years ago

I've used Sunset for 5 of my rescue/foster dobermans as they passed over the years. I can't say enough good things about Sunset. I've used their pick-up service in the past as well and it's top notch. People imagine that this type of …

Felicity Ryan

5 years ago

They showed kindness and compassion when I needed it most.

Dr. Helene Hodges

6 years ago

It's with deepest sadness that I contacted Sunset due to the impending death of my beloved companion of 16 years "Tuna" Hodges. The staff addressed my cremation inquiry with dignity, sympathy and love. This is a 10 star provider...

Karla Quintana

6 years ago

Very compassionate and caring, during a very difficult time. I cannot say enough good things about the services I received. Truly compassionate.

Puey Trimble

6 years ago

When we lost our precious girl, Jayden, a few weeks ago, we called Sunset Pet Services and spoke with Martin. When we pulled up to the building, he brought a cart out and offered to help place Jayden on it. After entering the building, he …

Robert M

6 years ago

Compassionate and friendly service. I highly recommend this place.

sean mack

6 years ago

Losing a pet like the one I lost was devastating to my family, this company really helped us when it came to having to say good bye. When my dog passed away less then two days ago we called like an hour after he passed and they insured us …

Edwina Green

7 years ago

My dog MsKelly was cremated there and ready the next day Martin took very good care of MsKelly and help me with my grieving

Scott McKnight

7 years ago

I can't imagine any service providing more comfort during such a sad time as the people at Sunset showed me during my recent experience with them. I wouldn't hesitate to recommend them to anyone else going through the loss of a pet.

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Sunset Pet Services, Maryland, Alexandria

5521 Vine St

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