111 reviews
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Yelp (57)
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Carolina Ampuero
2 years ago
I will definitely be coming back with my dog Reign. The groomers were all so sweet and helpful. They accommodated to my dog which took a huge stress off my shoulders. My dog is not the easiest and can be quite wiggly so I appreciated their kindness and patience. The location is also ideal right off Richmond Hwy. I can’t wait to continue bringing my pup to this location, as I really feel like I’ve found a location where I fully trust the groomers. 10/10!
Linda Harris
3 years ago
My appt isn't until 2morrow,but I've taken my pet there several tms and i'am very satisfied with each visit.
fernandes13m
3 years ago
They did a great job. When we arrived they asked lots of questions to ensure they were doing what we needed. I have a doodle breed so it can be difficult for groomers, but they did great. We will be returning
DRILL
3 years ago
The staff was very nice and it was done quickly. The responded the very next day I emailed them and the service was excellent! Highly recommend!
Jimmie Wilks
3 years ago
Excellent service and very professional operation!
Marcia Feinstein
3 years ago
CHARLOTTA's first grooming was perfect
ghissa Torrico
3 years ago
Excellent job with my baby!!!
Chantelle “FayDay” Castello
3 years ago
I highly recommend the groomer named Shelly. She has very many years of experience as well as a kind heart and an amazing eye for dog grooming!
Jenny Rios
4 years ago
We have a 140-pound beast of a dog whose double coat can be a LOT of work to maintain. Shelly does an amazing job at regular bath/brush/blow-dries as well as with his scissor cutting to keep him in a manageable puppy clip. She's never overwhelmed by the size of our job and treats our boy like he's her own. Very flexible and so easy to work with. HIGHLY recommend for a quality grooming job!
Theron Patrick
4 years ago
They do cats! Our long hair Rag Doll cats go 2 times a year.
s SN
4 years ago
Such a nice place. The prices are awesome.
A A
4 years ago
I've been taking my dogs to Pretty Pets for many years, and have always had a positive experience. Shelly has always done a fantastic job with my "nervous nelly" pups, and they come home looking fresh and fantastic!
Casey Elaine
4 years ago
Left my dog their to get his hair l cut and came Back with cuts and now is not able To move. Horrible and now are denying they did anything
Claire Staruch
4 years ago
I purchased a groupon because my regular groomer is still closed due to covid. My dog Bandit was very over due for a grooming and nail clip. The ladies at Pretty Pets were wonderful! They cut his hair very nicely and took great care of him. They were very accommodating and told me how he was during the visit. The price was extrodinarily good for the service! Bandit will definitely be going again and would highly reccomend Pretty Pets!
Dane Officer
4 years ago
Our labradoodle thinks he's a regal guy and the grooming he got from Pretty Pets made him look his regal self.
Devan Swisegood
4 years ago
Rachel was great and really informed me on what I can do to help keep my pup calm during grooming, very knowledgeable and my pup looks great! Thanks so much!
Madelene Melendez
4 years ago
Nala's 2nd experience was awesome! Everyone there is very friendly. Thx to all,
Jessica Richards
4 years ago
They do a great cut on my labradoodles, one of which has a challenging tail and beard to get right, but they always do. The check in and out process is an absolute breeze (unlike the other big box pet store up the street, which is a nightmare). One of my dogs has some anxiety but he always seems happy when I pick him up. Last, the online booking process is smooth. Highly recommend Pretty Pets!
John
4 years ago
They take very good care of my dog. Has a big lobby area and plenty if groomers. I hated seeing my dog in a cage but understand.
Karen Svilich
4 years ago
Our Dog looks great after his services! Very friendly staff
Robert Wassermann
4 years ago
Great looking haircuts with very caring groomers, especially Shelly.
Michael Schena
4 years ago
They do a really good job at a fair price
kathering whatering
4 years ago
My dog looks Great I love it
kelley stevens
4 years ago
Been coming here for years and many dogs later they still do a superb job.
Craig Hall
5 years ago
Amazing groomers, who take time with your pet and I'm so glad I was referred, well worth it. Thanks so much
DENNIS HAVRILLA
5 years ago
Very friendly, caring,and loving. They pay attention to your request.????
Jackie Webb
5 years ago
They are good at what they do????????
jasmine johnson
5 years ago
Great with my sweet Pitbull who is soooo timid. I quite often have been discriminated against because of his breed. These ladies made me feel welcome and delivered great service!! I would def become a regular costumer ????????
Michael Sicheri
5 years ago
Caveat Emptor - We used this business before the current owner took, we gave them a 5 star review. We have sent five different dogs, even rescued dogs that we fostered before they went to their forever homes. In fact, we had such a good relationship with the previous owner, they wanted to use our dogs for a grooming competition. When the new current owner took over, during the first visit they hurt one of our dogs. They did not mention it to us when we picked him up, it was noticed when we got home. We took pictures and took him to his Vet. Thankfully, everything turned out fine. We quit using them, until we got a Groupon. As a strong believer in using local businesses, we thought we would do our research and give them another try. The first visit went fine, hence a second visit. When we went to pick him up, things went bad. Not wanting to get into the assorted details of what happened, we will not go back. This is what we all should expect at a minimum from a groomer or anyone we entrust our puppies to: 1) They will not hurt the dog and if an accident does happen, they report it to you when it happens. 2) They will cut the dogs hair according to the breeds standards, and if they are not able to do this, they will let you know in advance. 3) They will not be rude to you, their customers, and if it does happen they apologize. 4) They listen to you, their customers, and not yell at you when they report any of these issues.
Roger Mejia
5 years ago
Nice place they tried your pets as a family
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