Pinnacle Pet Spa & More Alexandria, Maryland

91 reviews

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Reviews: Pinnacle Pet Spa & More (Alexandria)

All reviews (91)

Yelp (67)

Google (24)

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2 years ago

Great makeover for my girlfriend dog. Groomer well versed in all types of cuts.

Shaleah King

3 years ago

I only went here for a nail trimming for my pup last week and I must say Arturo is THE BEST hands down I’ve ever seen. I’ve owned many dogs. He made her nails so smooth and neat, nothing hanging or jagged. Well done and I will definitely be back.

Rebecca Osmolski

3 years ago

Great experience! Took our puppy for her grooming visit and staff was kind and attentive.

Purna Prakash

3 years ago

Amazing service. Arturo was great. Dog had a good grooming session.


3 years ago

Cash only, no directions anywhere that specify which suite it is in the building (it's downstairs about mid-way in the motel-like building). Premises is okay but there's no register at the front desk so you awkwardly wait while the gentleman runs to the back to give you change. No signs visible on the road so it took me quite some time to find it. Kind of a large time window after you drop off your dog of when you can pick your dog up.

Mary Caycho

3 years ago

My doggie loves going there!

Katie Craig

3 years ago

This was my dogs first groomer experience with me. She was a rescue and is not a fan of her face being touched. They did great with her and were able to do what I wanted to clean her face and feet up, however they didn’t push her too far or make her too uncomfortable and I appreciate that! Everyone here was very kind and a pleasure to deal with.

Joe F

3 years ago

Just recently took our dog here. The system was down so they wouldn't accept cards, only cash or check. That's not a super unusual occurrence, except when I looked down and read their move back in November caused the issue. Seems more like procrastination around fixing the issue. Regardless I went to get cash and pay ahead of time because my wife would be picking him up later. I paid 10$ extra for teeth and when my wife went to pick him up the guy says, "He wouldn't let me do his teeth". Our dog is an angel, so I know he wasn't mean about it, but it's pretty common for most dogs to jerk the other way when you're trying to clean their teeth. Isn't that why you take them to a professional to begin with? He didn't even offer to give my wife the 10$ that I was charged for nothing. He smelled good at least, so I'll give a couple stars for that.

Holly Hepburn

3 years ago

A review from someone else said a dog died from getting loose, well I guess they didn't learn their lesson because I saw staff trying to wrangle a few loose dogs in Colvin Street while I was sitting in traffic outside their building. Seems like a reoccurring problem :/ Wont be putting my dogs' lives in their hands!

Christa Parady

3 years ago

Very professional and nice. They truly care about my pups. Quality of their work speaks for itself. I highly recommend them!

Jarvis T

4 years ago

Customer service needs a complete overhaul. My wife and I have had our dog groomed at Pinnacle for over 2 years. Never had an issue until recent. I called to set up an appointment a week prior. After calling I immediately realize that day won't work. I call back within 5-10 minutes of realizing my mistake. No one answers. I call back later..still no answer so I leave a voicemail. I call back every day (multiple times) for the next 5 days (with no answer) and leave voicemails that I would like to move my appointment. Not a single response was answered or ever acknowledged. I was finally able to get a hold of someone 6 days later and hear they have "been busy". Of course no other appointments are available for another week. Without an apology, the girl tells me that she will cancel my appointment (which is now the next day) and I tell her to keep it for now--thinking maybe I can figure something out. After ending the call I get a text that my appointment has been cancelled. I would stay clear of this place!!! If that's how customers are treated, you can only imagine how they treat your pets.

Danielle Sanchez

5 years ago

I love this place. They not only pick up and drop off my sweet Lab, he gets to play all day with other dogs. The staff is so friendly and accommodating, pricing is fair, and they always bring him back clean fresh and happy

Simone S

5 years ago

Took my teacup Chihuahua here for a nail trim. I made an appointment and upon arrival I was seen right away, they did a phenomenal job. You can tell the staff here really loves animals. I highly recommend.

Shera Khan

5 years ago

Best groomer ever! Johnny hooks my chase up. He looks so handsome and fresh when he leaves. Thanks pinnacle!!

Sergio Najarro

5 years ago

Make sure that Johnny is the one grooming your dog. He is AMAZING ????

Pinnacle Pet Spa

5 years ago

Best grooming shop in Alexandria


5 years ago

Good at removing undercoat from my double-coated dog.

Judith Bayliss

5 years ago

Took my dog for her first, professional groomer visit today. She had a terrific experience. Mats from an elizabethan collar were quite bad behind her ears. Her ears have a curly coat which are now soft and mat free. Her coat overall is in wonderful condition, unlike the dry, broken coat she suffered after a bath at a vet's office. She was treated well, and we will be going back to Pinnacle with her regularly.

Jesus Alfaro

5 years ago

Nice place , nice a quiet my dog love it

Jennifer Hauf

5 years ago

The only place I will take my doodle! I’ve had pretty horrible grooming experiences in the past with my almost two year old mini golden doodle. This morning, after having a different groomer tell me my dog would have to be shaved down bare to the skin because of her matting, she recommended Pinnacle. I am so happy she sent me there. Johnny took excellent care of my dog. He groomed her exactly like I asked and was able to save plenty of hair despite the matts. She still looks like herself and was happy to be there. They are the doodle grooming experts!

Gina Mar

5 years ago

Love them! They're great with my temperamental pups and my dogs always look great after their cuts! They were recommended to me by our previous groomer in GA after we had some bad experiences with other places in Arlington.

Darwin Nunez

5 years ago

Friendly staff, low price and great quality of work on my Pom

All up

6 years ago

This place is a bit pricey but definitely worth it. If you really want to spoil your dog then this is the place. They have the best facilities in town. Great job guys

Chris Singerling

6 years ago

They do a great job, friendly staff and competitive pricing!

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Pinnacle Pet Spa & More, Maryland, Alexandria

3014 Colvin St

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