311 reviews
All reviews (311)
Yelp (62)
Google (249)
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Nick Ostrander
2 years ago
Nice selection of saltwater fish. but both times I made purchases the fish died within 48 hours from velvet (a serious marine fish disease)
Casey Brusnahan
2 years ago
The aquatics employee, Cole, is super helpful and very kind. Has helped me troubleshoot and set up my first tank. I am grateful for her help and expertise!
Marina Kenney
2 years ago
Helpful customer service and I feel the prices are reasonable
Hayley Loomer
2 years ago
Amazing petco. Small store that really takes care of most their pets. Some algae on some tanks, but the lowest mortality rate of many of the other petsmarts and petcos in Alexandria. They are also one of the only petcos nearby to offer their pets at a clearance- i saw hamsters, crested geckos, and bettas all on clearance, most likely due to them being ill or kept too long. This is actually a very good idea, as it not only gets them out faster, but can then provide medication and a proper habitat at a reduced cost to the customer. We took in a very tiny female betta, and she is thriving in a 15 gallon tank now.
A J
2 years ago
Their website is really terrible. Confirmation emails cone late and pickup orders take lots of time when you show up there.
David Skinner
2 years ago
Good place for refill clay litter, but disappointed Petco decided to limit cat food to what Petco considers higher-end brands.
Ella Abe
2 years ago
Really explained how I should take care of my fishy :) they were so sweet and gave me their recommendations for the materials I should buy ( that won't break the bank since I am a broke college student)
Kelly Wilkins
2 years ago
We called to return a crate we bought only a couple days ago (prior to an international move) and no longer needed/never used. The young lady on the phone (very kind) told us she would speak to her manager to double check we could return it. We were ultimately told it would be no problem and were even told how we could receive a full refund - no problem. Our friend goes to return the cage and was denied - they no longer are capable of performing refunds without the receipt (even though 3 hours prior, we were told it would be no problem). Very confused how 3 hours can change the answer between managers and employees and disappointed. The employees there were kind but Petco and communication between employees needs to do better.
Suzanne Marie Ellis
2 years ago
Great store, always has what I need for my mini zoo, friendly staff... luv it all.
Tammy Moore
2 years ago
Fun very BUSY because of animal adoption.
Delmi Moreno Carbajal
2 years ago
Great Customer Service and Manager was able to help me in fast and efficient way
jaro varga
2 years ago
Very good place to shop for pets
Midnight Fire
2 years ago
Friendly staff. And more options then the other pet store bit a little more $ but worth it.
Justin Mosler
3 years ago
Best dog groomer in town, ask for Tyana.
Diana Guillen
3 years ago
Has no solid gold for cats
D Dillond
3 years ago
Haley is a AWESOME trainer - totally enjoyed all the sessions with her and her work with Enzo.
Ashley Pennington
3 years ago
Very nice low key store, Rarely crowded, offers great trainers, they Have what I need, the isles are nice and wide, and are extremely clean. The associates are friendly people who also talk to my dog. Sometimes they give a milk bone treat at the register, my dog loves when they do that
Marcie Harrison
3 years ago
Super friendly staff and they were able to take my pup in asap for a quick nail trim and buff. I will go there again. Reviewed by your local real estate agent!
Julie Hawk (Jewls)
3 years ago
Great place with awesome employees and EXCELLENT CUSTOMER SERVICE WITH THE PET GROOMING! ASK FOR JOE BECAUSE HE DOES THE BEST JOB!
Julie Fitz
3 years ago
The staff here are helpful. The inventory is sometimes not the best but these are hard days. I'm glad to have this store in the neighborhood.
Dreu Davis
3 years ago
Thankful to Christina and Briana for helping me bring home a happy baby tortoise. It was a one stop shop and i was able to get everything I needed for her. Coming back soon!
Chip Flater
3 years ago
Great staff, super knowledgeable. Bought three ferrets from them and countless fish, frogs and supplies. They are always there to help when we have questions.
Katherine Barstow
3 years ago
A smaller than the others but still plenty of supplies and critters
STC .unified
3 years ago
Visited this store for the third time since I moved to this area and never feel welcomed. The young lady who normally work in the fish section always short with me and seem as if she doesn’t like to assist me. But the main problem I had was the insect selection pacifically the mealworms and roaches. Every time I come here their insects are always died. Why do they always seem to Neglect their insects, I really wish someone from upper management would step in a handle this situation, it would be such a inconvenience to travel to other store.
Craig De Columbian
3 years ago
There was a wide array of pet food and accessories.
Jacquelyn Sattes
3 years ago
I take my pup to get groomed every couple months they do a great job.
Lisa Thomas
3 years ago
Petco is an awesome pet store that I've been going to for 10 years or so but at this store the staff are very nice and informative.
T. Woolard
3 years ago
Ordered online for pick up in-store. Was efficient and on time. Did not wait long. Will shop again from the app!
David Glen
3 years ago
Sales Staff was very helpful
Chanpen Tee
3 years ago
There are very about pet here. The store is nice and clean. The staff is nice too.
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