Alexandria Animal Clinic Alexandria, Louisiana

84 reviews

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Reviews: Alexandria Animal Clinic (Alexandria)

All reviews (84)

Yelp (1)

Google (83)

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Jessica Mulea

2 years ago

I have been using them for over 30 years. I will never change. They are the only ones I trust for my fur babies.

Tina Johnson

2 years ago

I called to this vet clinic with questions about the care of my dog, she was sick, and they were able to help with my question, friendly lady on phone

Leah Norwood

2 years ago

I couldn’t be happier with the care that my precious “family member” is receiving. As soon as I walk in the door, I’m greeted by friendly, courteous receptionists. The veterinarian I use is professional and very knowledgeable. His bedside manner is great. He greets my dog with a treat to help put him at ease. The concern for each patient is very obvious. The staff treats each pet as if it were their own. I’ve made a very good choice by putting my precious pet in the arms of Alexandria Animal.

Molly Wilkes

3 years ago

I love this clinic! I will always take our animals here! Very friendly staff and knowledgeable vets

Ralph Poole

3 years ago

We trust Dr. Matherne and her Staff with all our dogs. Our dogs have been "patients" for many years. Everyone at the Clinic is very professional and makes you feel welcome.

Wilbert Anderson

3 years ago

They was nice and fair

Patsy Flower

3 years ago

Very nice and great customer service

Laura Miller

3 years ago

Always friendly. Take the best care of my four legged family member.

Donna Smith

3 years ago

This is the only place we trust with our animals. They treat the animals with kindness and respect .

Zachary Moreau

3 years ago

Very awesome and caring staff. They helped me with my hedgehog who had WHS. I recently rescue the kitten and they were awesome with her too. Overall 10 out of 10 I love bringing my pets here you guys should too!

Mary Jeansonne

3 years ago

Our Bella suddenly became paralyzed over night, Dr Whitlock saw her and did X-rays, he knew something was wrong, he quickly got in contact with LSU vet hospital where they said get her here today, she underwent spinal surgery, we will forever be grateful to him, Bella is only 3 and Alexandria Animal Clinic is the only clinic she has ever been to, they are amazing !!!!

Hannah B. Drechsel

3 years ago

After using a few other clinics in the area, this is now the only place I trust with my bunnies and dogs! Very caring and transparent Dr's and techs.

Brianna Peters

3 years ago

Always take my dog here, she is always so excited to go to the vet!! I also travel a lot and I always use this facility to board they always take such fantastic care of my dog, the staff is always friendly and accommodating!!

Karyn Parker

3 years ago

With no appointment and a slight "emergency" (my dogs ate chocolate), the staff at AAC met me at the door to give the care that my wayward doggies needed. As usual, the staff (from receptionists to vet techs and doctors) responded in a calm, professional and reassuring manner. I cannot emphasize enough the peace that goes with having the staff of Alexandria Animal Clinic care for my "boys," care which is always provided with genuine consideration and friendliness towards the pet's people!

Capt Yankee

3 years ago

Dr. Matherne was professional, compassionate, and practical in helping ne understand options fur my adult cat with cancer.

Timothy Rolf

3 years ago

The vet and the staff were very helpful excellent treatment very friendly very knowledgeable I would recommend them to anyone

robin bennett

3 years ago

Friendly competent staff, Dr Matherne excellent

Mary Garcia

3 years ago

Very nice staff and vet services

Renee Robichaux Hicks

4 years ago

Great place for your fur babies! The Drs. here are very caring and take a lot of time with you and your pets.

ThePunisher

4 years ago

I recently took my heartworm-positive German Shepherd in to be seen, upon discovering a tumor that continued growing in size. This was my first time using Alexandria Animal Clinic, however I was at ease given the reputation and good reviews. They confirmed that it was indeed a cancerous tumor, and we rescheduled a date to perform surgery. The vet I spoke to was incredibly thorough, personable and empathizing with my situation. She informed me of the increased risk and dangers of the surgery, due to my dog having heartworms. Upon speaking with her further, we decided it was not something that could wait, as the tumor continued growing in size and was becoming infected. We made arrangements and I dropped her off for the operation later that week. After the surgery, Ms. Matherne called and said my dog handled the surgery well, and was recovering now. She also informed me that given the location of the mass, it is very likely it will come back eventually anyways. However, I was aware of this risk beforehand. My dog appeared to be recovering well for a few days after. The vet agreed. There were times of suppressed appetite or lethargy, which I expected and presumed to be from the operation and stress. However on the 15th, six days after surgery, her health did a complete 180. While waiting for the opinion from the oncologist and continuing post-op care, my shepherd unexpectedly collapsed. I picked her up and rushed her to be seen. They x-rayed her vitals and attributed the collapse to a freak accident from being in pain, claiming she should be fine. She was prescribed prednisone, gabapentin, and we were sent on our way. However, following this I could tell something wasn't right. Her energy and appetite never returned. Less than 16 hours later, she was gone. I called Ms Suzie of the front desk and informed her that my dog had succumbed to her health issues. Let me make it clear that I am in no way blaming anyone for the loss of my pet. I was aware of the risk involved in the procedure, and was thoroughly satisfied with the work of everyone in the office, going to the lengths they did to hear every concern and accommodate every issue. However, it has been a week since my pet's passing, and I never once received a call from anyone else regarding this matter. Considering my pet's health took a sudden, drastic and unexpected turn for the worst, I at the very least expected to be contacted by one of the last staffers who operated on her and were in charge of her care. Not the vet nor the surgeon called about her passing, or ever inquired about the details of her health leading up to it. Almost as if we were forgotten about, as soon as I no longer had a pet that needed to be treated. This is particularly disheartening because up until this point, I was satisfied with the office and staff. I'm not sure if this was done to possibly avoid confronting any mistakes that may have been made, or my pet simply was not as cared for as I otherwise believed. But it seemed as soon as the payments stopped, so did the compassion.

Tony Ranero

4 years ago

Great place to take your pets for vet services. Vets are wonderful and the staff is first-class. Folks are extremely nice and treat my pets like family. Couldn't ask for more!

Tony White

4 years ago

Always accommodating. Sissy,Mokie and China say, Thanx you all!!

Somer Eckert

4 years ago

They’ve done a great job with my senior dog and my puppy! They take focused time with each appointment and offer multiple options, and send email reminders about appointments and medication refills. We had to put our old dog down and they were very compassionate and kind.

Paul Barbee

4 years ago

These are good veteranarians for dogs

Marie Parche

4 years ago

I didn't go to the Clinic I called talked to Brenda and she was very very helpful

Loretta Slaughter

4 years ago

Great compassionate Dr and Staff!

Lisa Brown

4 years ago

I took my Dad's dog here. This is not my vet.

Lettica Mickens

4 years ago

The facility is very clean and staff is super nice and tell you everything you need to know before you leave.

Annie McBride Billingsley

4 years ago

Very thankful for the excellent care Buddy received!!

S Q

4 years ago

Professional and friendly staff that truly care for your pets.

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Alexandria Animal Clinic, Louisiana, Alexandria

4801 Masonic Dr

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