23 reviews
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Jeanne B. Marchetti
2 years ago
Dr. Burgess cared for Mo all his life with compassion and expertise. Mo LOVED Dr. Burgess and she loved him. He always ran to her with tail wagging even when he was hurting. We both trusted her completely. I am so grateful to Dr. Burgess. Thank you! Thank you!
jane fitters
2 years ago
Dr. Burgess and her staff are amazing. We have been going to Animal Hospital of West Nashville for years and they have always treated our pets with care and compassion.
Rick & Miss Brown
3 years ago
I highly recommend Dr. Burgess! Not only is she a great Dr, she's a great person. I wouldn't take my pets anywhere else!
Mary Saums
3 years ago
Dr. Burgess and staff are so professional and kind. They've taken such good care of my 19 year old cat. Highly recommend them.
Monica Kemp
3 years ago
I am sure they are a terrific place, not had any experience with their staff. However their website is deceiving
Pamela Morton
3 years ago
Great care for my pet and great service!
Sara Jennette
3 years ago
It was great! I had a job interview. I got the job!
Julie Ross
3 years ago
Dr. Burgess and the staff are wonderful. They took excellent care of my Sadie during her dental cleaning, and explained everything thoroughly. Other animal hospitals in the area charge exorbitant fees for this service, and the cost was very affordable. I highly recommend them.
Jean Talton
3 years ago
Dr. Burgess is great, so caring for my kitten today that I could not get an appointment until after Memorial Day or weeks down the road with other vet clinics.
Lucien Ubarra
3 years ago
Called to make a vet appointment for my dog, and the lady said they didn’t have anything opened. Sat on the phone 5mins and asked about another day, obviously Thursday is the only day I have off. Will not be going here ever. Then asked if I needed help with anything else, no dude. Won’t be going here.
Melissa Marlow
3 years ago
Animal Hospital of West Nashville offers personal, caring care to my dog and to me. Dr Burgess takes her time with us and I don't feel rushed or that she is distracted when talking with me about Hudson. I switched from a clinic that was impersonal and my dog saw a different doctor every time he went. No one knew us personally and I didn't feel that my dog was getting the best care. And they were way over-priced. Very hectic and always running behind. If you like personal care for your pet, this is where I would go. Melissa M.
maryjane hyatt
3 years ago
Gracie went to Shelley today for her grooming. She looks great as always! She consistently does an awesome job with my 2 girls without having to sedate them. Shelley is friendly & professional. I always know they are on good hands with her!
Dreamsinblackandred
3 years ago
New clients beware. Customer service is severely lacking. Condescending when you don’t know their processes because you are a new client, even when they have failed to explain the full information you need (also failed to inform about Covid …
Catherine Lawhorn
3 years ago
Dr Burgess and the team here are amazing. Dr Burgess even treated my cat outside of hours when we had a problem. So appreciate how kind and caring they are for animals, and how accommodating they are to families. Highly recommend!!
Keri Newman
4 years ago
Animal Hospital West Nashville has taken wonderful care of our cats for 5 years. The hospital is clean and welcoming. Dr. Burgess is kind, and funny, and has many years of experience. She knows the health changes that can happen, especially with senior pets, and she has the curiosity and patience to put together the information to come to a diagnosis. The staff; Rhonda and Marissa, are kind, empathetic, and great assets to the hospital, and they deal marvelously with my ill-tempered feline. They always make room on the schedule for a pet that is feeling really unwell. The hospital adapted (in my perception) seamlessly to Covid measures, as our cat became a frequent flyer at the hospital this year while we got her back to feeling excellent.
Linda Rebrovick
4 years ago
Dr. Burgess and her team provide outstanding medical care and service! I was overwhelmed by their responsiveness and thoughtfulness when our 11 year-old retriever, Snow Bear, became very ill. The Animal Hospital of West Nashville team were available to guide and help us at any time - just as though we were part of their family. We have adopted a new puppy and my first call was to schedule her healthcare visit with Dr. Burgess. I wholeheartedly recommend Animal Hospital of West Nashville and am confident you will be as grateful for them as we are!!!
Mary Broome
4 years ago
Dr. Burgess and the team at Animal Hospital of West Nashville are an incredible group of humans. My sweet greyhound became very sick, very quickly, and I had to make the unbearable decision to end his suffering. I considered an in-home vet but wanted it to take place outside of my apartment... since I still had to live there. Everyone at Animal Hospital of West Nashville was so kind, so gentle, and so loving with my precious boy... They even sent their condolences in the form of a beautiful red rose that was left at my doorstep. When the day comes for me to adopt another doggy, I will trust his or her care to Dr. Burgess and her staff. Thank you all so much for treating Copper like a member of your own family.
Mathew Baker
4 years ago
I truly cannot say enough about Dr. Burgess and Animal Hospital of West Nashville. They've gone out of their way - quite literally - to care for our kitten, who we found abandoned outside. They made time for us to come in the day before …
Crystal Smith
6 years ago
My pet got all the help it needed. It was not that expensive. All the staff was kind and friendly. They have kind cats in the wating lobby. I will always come here know matter how far away it is.
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