159 reviews
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Yelp (20)
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Linda Rice
2 years ago
We have been VERY happy and satisfied Critter Sitter (CS) customers for almost 20 years now! Over these years they have seen several of our pets come and go, but Sam, Sarah and team have always been there for us. At one time we had as many as 3 dogs and 2 cats and CS handled it all in stride! They are all animal lovers and specially trained. They even helped us keep a diabetic dog going strong for over 10 years--this included special meals at set times and twice a day insulin shots--we would never have been able to take a vacation without them. They are extremely reliable and caring demonstrated by their thoughtful cards during our times of loss :( Our pets are very happy they get to stay in their home when we are away. The Critter Sitter app is easy to use and includes visit updates and pics- something we appreciate and even look forward to each day while we are away--very comforting. The pics below are a few they have taken and sent us during visits! You can't go wrong with this team!
Monica Jones Conrad
2 years ago
Critter Sitters provides excellent care of our feline kiddos when we are out of town. The team truly understands service as well as pet care. We are fortunate to have them!
Susan Beebe
2 years ago
They're reliable and have taken very good care of my cats for many years. They are neat, tidy, and are quick with an email or text after each visit to reassure the owners that all is well at home. Highly recommend!
Jennifer Quire
2 years ago
We travel often and have wonderful neighbors and friends who have always been willing to watch our cats, but as much as we've been traveling recently we didn't want to be an annoyance. We started a search for a pet sitter and it was a bit nerve wracking thinking about letting a stranger in your home to watch your pets. But I was so appreciative of the Critter Sitters process - the introductory meeting, the thoroughness of their questions, and their professionalism. You can tell they genuinely care about your pets and I immediately felt comfortable with them. We've now used them 4 times over the past few months and we couldn't be happier with their service! We know our boys are in good hands when we travel and we always look forward to our daily updates and pictures. Highly recommend!
Callia Cortese
2 years ago
Great company with responsible workers and very convenient! I use this anytime I go out of town and I’m never disappointed. Also super good for people that tend to worry if someone has fed/taken care of the pet each day they are gone, as they leave notes and take photos for every day they are there!
alicia stokey
2 years ago
What a wonderful service! I get very anxious leaving my cats but getting daily messages and pictures puts my mind at ease. Sarah, Suka and Ellie took such cute pictures and I can tell that my cats love them. Thank you so much Critter Sitters!
Heather Kinney
3 years ago
Critter Sitters of Lexington are the absolute best! They always take good care of our dogs and chickens! I appreciate the photos and report cards that they leave after each visit in the app. It's so great to be able to leave our pets at home and know they will be well taken care of while we are gone.
Ryan Nickerson
3 years ago
Critter Sitters are the best. I highly recommend them for your pet sitting services!
Peggy Scheibel
3 years ago
These people are awesome! They took care of our kitties for two weeks- loved on them, played with them, and- most importantly- cleaned up messes without judgement for our sickly kitty with digestive issues. We felt really comfortable going on vacation knowing our feline friends were getting such excellent care! We got updates for each visit including pics and will definitely use them for all our future adventures!
Margo Miller
3 years ago
Critter Sitters takes pet care to a new level of peace of mind. Our kitty Violet always seems happy to see us when we return from vacation, but she also seems very happy while we're gone. A daily report includes multiple photos as well as activities, food intake, etc. We trust Critter Sitters to always deliver excellence, and it aways does.
Laura Holsclaw
3 years ago
Critter Sitters of Lex has been a life saver. We have two senior dogs on medications - they have been very well cared for when we are away so that we don't worry as much about their needs. The pet sitters are caring and reliable, and pay great attention to the instructions for care. And I love the app that provides current feedback and pictures after each visit. I highly recommend Critter Sitters!
Laura Cole
3 years ago
They always do such a great job with our cats. This time my cat was on medication, I was able to relax and enjoy my trip since I know he was being well cared for. Every day I got a notice including the information that the medication had been given.
mollyblue etchegaray
3 years ago
I couldn't recommend Critter Sitters more highly! They provided outstanding care and loving attention to my cat while I was away, two different times of a week+ each time. They kept me apprised of every visit with pics of my cat, news of her playtime, info on her food and water replenishment, and even changed the litter box. It was immensely reassuring to have the security of my home and my pet in such professional hands.
Mary Colvin
3 years ago
I as so happy with Critter Sitters. They took such care of my pets and the updates were wonderful and really captured their personalities. I never had to worry about my pets while I was out of town.
Lisa Smith
3 years ago
The crew at Critter Sitters of Lexington are the BEST! Always take great care of our pups. They are reliable, loving and highly attentive to details. I have no hesitation in recommending their services.
Bobbi Jo Stoner
3 years ago
Amazing care of our two pups! We use them for weekly walks along with out of town sitting :) Best in Lexington!
Diane Spencer
3 years ago
Highly recommend! We have used Critter Sitters several times now and it's wonderful to be able to relax when we're away because I know our pets are in great hands. I love that they send full updates (and photos) after each visit, and the app they use makes it very easy to make a reservation, pay invoices, and update your pet and/or household instructions. No more writing down instructions for someone before a trip - it's all in the app! Best of all, I love not having to inconvenience family/friends/neighbors to care for our pets. I'm happy to pay Critter Sitters - they are extremely reliable and professional!
Ashley Abramowski
3 years ago
The Critter Sitters provide an exceptional service. I work long shifts and overnights and my husband frequently travels for work, which would leave our little Yorkie, Louie, for long stretches of time alone if it weren’t for Critter Sitters. It gives me such peace of mind to be able to go to work and know that Lou is looked after, fed, let out and cuddled with. Lou LOVES his sitters. And I enjoy getting the pictures and updates of the visit (and sometimes even little stories of their adventures together!) while at work. The app makes scheduling and contacting the sitters easy and convenient. They will even come to the house to bring in our mail and packages while we’re out of town. The Critter Sitters are true animal loves that provide great service...and it’s affordable!
Susan Griffith
4 years ago
Critter Sitters of Lexington has been invaluable to me during my trips away from home. I never worry about my cat Bailey when I'm away because of the excellent care she receives from them, and it is so great to get daily emails about their visit that day with Bailey. Additionally, they bring in my mail and even water my plants for me. I highly recommend their service!!
sherry lamanna
4 years ago
Critter Sitters is a company I can feel good about leaving my cats with. I have older cats sorta set in their routines and Critter Sitters does everything I would if I were at home with them. I highly recommend this company for anyone looking for a pet sitting company.
Paula C. Frizzell
4 years ago
Critter Sitters does an amazing job! We have lived in other areas and used professional pet sitters in each town. Critter Sitters is the best by far! Attention to detail, going the extra mile and professional. We travel for business and pleasure and never worry with Critter Sitter's " in charge" at our home.
Kyle Jorgensen
4 years ago
These folks take this work very seriously. Not only do they treat our cat like their own, I see them walking dogs around the neighborhood and are always so kind to them as well! Superb work! The app the team uses is a great feature as well. They take the time to send very detailed messages and also photos of our cat. We really appreciate it this when we are out of town, really helps to put our mind at ease. Thank you guys!
Kelly DiGirolamo
4 years ago
I hired Critter Sitters to look after my cat when I was unable to make other arrangements for her. To be honest, I was very nervous initially about having someone I didn't know coming into my house while I was gone. HOWEVER, now I am singing their praises! The owner came before our vacation to meet the cat and took detailed notes about both her and my house. They took great care of her while we were gone and sent photos of every visit using an easy interactive app. They even offered to get the mail, water the plants, turn lights on and off, take the garbage to the street etc. Their prices are reasonable and my cat was able to spend her time roaming her own house instead of in a 2'x3' kennel cage. I whole heartedly recommend this business!!
Jordan Kite
4 years ago
They've done an amazing job with our two dogs on multiple stays, about to book another!
Hannah Dewhirst
4 years ago
Cannot say enough positive things about this company. Pre-visit by the owner was lovely, professional, and thorough. I use this service every time I’m out of town - they send an update every time they visit with photos and lots of information, take special notes on your pets peculiarities in order to adjust the care to be better, and will bring in mail, water plants. Such a comfort when I am gone to have such a trusted pet sitter.
EA Doerniea
4 years ago
Critter Sitters understands our cats are part of our family. Everyone from Critter Sitters is a professional. The care, attention to detail, communication, knowing how to handle an emergency, all these give us such peace of mind. Their online software really helps us create detailed profiles for care. Hiring a trained professional is so much better than worrying if the neighbor/friend is going to forget to come over, or unapproved visitors are being brought into your house.
Amber Aslin
4 years ago
Vacations are much more fun when you're not stressed about the pets back home nor the rando you hired off NextDoor to watch them. Happy customer since... 2011? and two generations of fur babies. Business is exceptionally well-run & animals (+ home) are always well tended to. Confidently recommend.
Lauren Baldwin
5 years ago
My pups love their visits with the critter sitters! They are reliable and professional. Their app is great - easy to use and you get great updates about your babies after each visit.
L W
5 years ago
I have been using Critter Sitters several times per week for over two years and their service is fantastic. All of the staff are professional, caring, and observant. Each sitter sends a detailed report after each visit with photos which is great. Scheduling Your visits is very easy. I highly recommend them!
Kevin Collins
5 years ago
I cannot rave enough about Critter Sitters! I moved to Lexington in March 2018 and really was concerned about someone checking on my 2 cats while I was out of town. I came upon Sam and Critter Sitters at a festival downtown and my life …
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Business Hours
Monday
7 AM - 9 PM
Tuesday
7 AM - 9 PM
Wednesday
7 AM - 9 PM
Thursday
7 AM - 9 PM
Friday
7 AM - 9 PM
Saturday
7 AM - 9 PM
Sunday
7 AM - 9 PM
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