Family Pet Hospital Clarksville, Kentucky

86 reviews

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Reviews: Family Pet Hospital (Clarksville)

All reviews (86)

Yelp (14)

Google (72)

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Richard Martin

2 years ago

This is the place to take your furry family members! The veterinarians, the support staff, everyone that you come in contact with are simply the best. They genuinely care for and love your pets. They're friendly, professional, they're everything you want in a team taking care of patients that can't tell them what's wrong or where it hurts. The facility is clean. The parking is easy. There's a place for pets to relieve themselves. I wouldn't take my pets anywhere but here. I can only speak about dogs-they're awesome with our puppies. They consoled us when we lost our Sasha and grieved with us.

Taylor Palmer

2 years ago

They’re very compassionate on the care your pet receives. They have been open on pricing and what the care they recommend for my pets. The receptionist, technicians, kennel staff, groomer and doctors have been FABULOUS.

Veronica B

2 years ago

Very please, care a lot about the animals.

Rosie Wilson

2 years ago

Family Pet Hospital was able to “squeeze” Mollie in for a grooming when her appointment was mis-scheduled at a different place. My schedule is packed, so I was glad they could take her on short notice.

Sarah Pennino

2 years ago

I felt at ease my first time there.. friendly and caring staff

Norma Lind

2 years ago

Loosing my 19 year old calico cat Mikey was very hard for me. When I took her in to be cremated the girls were so compassionate. I will use them for all my pets needs. Thank you so much

Michael Tidrow

2 years ago

Excellent Pet Hospital I would highly recommend this business

David M

2 years ago

I absolutely love this place! The staff is amazing to experience and they definitely show their love and care for animals!

Karen Richards

2 years ago

Always good care of our fur babies

Robert Bruce

2 years ago

It's one of the best veterinary clinics I've dealt with. The staff is friendly and courteous and helpful. So are the assistants and doctors. I would recommend Family Pet Hospital to my family and friends

Robin Henderson

2 years ago

I don't know, not too happy with always always coming out of there with a $100 or more bill every time! Expensive but I don't have anything to compare it to.

Janet Miles

2 years ago

My actual visit to this place was fine. I’ve never had a puppy before, so I wouldn’t know what to look out for. The vet assistants seemed kind enough. Today though when I go to make my puppy’s 13 week shot appointment I was seriously disappointed at the lack of care or knowledge about my puppy. She’s only had two sets of shots and they were trying to tell me she wasn’t due for a year. When I questioned it, they said they don’t know and that I have to talk to the vet. I said - she’s only 13weeks - I’m looking at your schedule right here! So now what would have happened if I was less assertive and didn’t do my research and just thought - cool - she’s set for a year, took her to a dog park and she got parvo? This clinic is clearly dangerous to the pet community. I told the lady i was going elsewhere. The lovely lady at Wellness Pet at least knew what she was saying.

Heather Russo

2 years ago

Wonderful! Very friendly staff. Super accommodating. I walked in with my little guy and didn't even have a long wait. Even with having his records transferred over from the old vet's office and completing the new patient form. We were in and out in less than an hour. And they have Saturday hours!!

Jeanne Miles

2 years ago

Everyone at Family Pet Hospital are beyond compassionate & considerate. Dr. Kemp has been Scrappy’s guardian Angel for a while now. She knows my Scrappy’s problems & has literally saved his life more than once. Last year he had pancreatitis which was so overwhelming. He got better only bc of everything Dr Kemp did for him. Then came his eye trouble. I thought he had cherry eye, but turned out he had a cancerous tumor. Dr. Kemp did the surgery and saved my buddys eye. All the cancer was removed & he’s able to see again. I’m more than thankful to everyone at Family Vet & especially Dr. Kemp. God’s blessings to you all. Ty so much. JM

Nikki Fryer

2 years ago

I’ve called twice to get my cat in for a spay. First time they took all my info and said a vet tech would be in touch with in a week. 7 days went by never heard anything.. I called a second time to just check in on that... the lady whom answers phones was so rude as soon as I explained why I was calling back. She places me on hold for a min to just come back on the line to get ALL MY INFORMATION AGAIN.. to then tell me someone will be contacting you with the pricing..... in about two week!?! Just to get a price on spay!?! How! Must not want my services. Going else where. Because if they could be so rude about getting a price to spay my cat I can definitely say I wouldn’t want them doing anything to my family member.

Veronica Greer

3 years ago

We brought our baby girl Madea to FPH when she was sick and we were so worried about her. She is a 17 year old pitbull, and we needed the best care for her. Dr. Kemp was extremely knowledgeable and I loved that she knew exactly what to do. Madea started eating again. She bounced back to her normal playful self. We brought her back again when she started having seizures. Again, Madea bounced back. Out of all the vets in Clarksville, we happened to call the right one. Thanks to Dr. Kemp and the staff, my baby is right in front of me eating her favorite treat ????

Waynisha Demonbreun

3 years ago

My experience is always great here and Bentley loves every one that works there this is his first hair cut and he is so handsome ❤️❤️❤️

Matthew Felton

3 years ago

Very professional and thorough. Our puppy was vomiting and couldn't get up. They concluded he had hook worms and he likely had an infection. He spent a couple nights at the hospital, and I couldn't tell you how excited we were to pick him up. When we did, he was back to biting ankles and digging through the trash, which was surprisingly a good thing. The lady that was helping us was great and kept us in the know the whole process. The only complaint I can give you is the wait times (which is kinda expected due to how many people that were doing walk ins/appointments) and the prices (which, again, was expected).

B

3 years ago

I wish I would have followed my gut and found our fur babies a new vet after their last visit. They had a scheduled appointment and we sat in the car waiting to be seen for over 1.5. Today I called they were booked for 3 weeks but said they do walk ins. Our dog has an ear infection so we chose to bring him. They still have you wait in your vehicle and when we arrived we were informed they had one walk in ahead of us. So i waited, 8 months pregnant, with a Whiney dog. After over 1.5 hours of waiting I called. Only to be informed that there was still one walk in ahead of us and that they were completely booked today and with only one vet since one decided to leave. Wow! That is something they could have shared over the phone. What was the plan to have us wait until they closed. Proper communication would have been appreciated! Luckily we called and found a reputable 5 star vet in the area that is able to see him. So we are happily moving both of our fur babies to another clinic.

Randi Howell

4 years ago

We take all 4 of our dogs there. Great service, friendly staff. Convenient appointments. Fees are reasonable.

Quintegrity

4 years ago

I've been here several times. Both my dog and I love this place. The doctors and the staff always answer all of my questions and are patient with my little girl. She can be shy at first. They are very welcoming and friendly. I appreciate that they seem to really care about what they do. A little pricey, but honestly what vet isn't and the quality of care is well worth it. Very clean facility as well.

Liberty Panzram

4 years ago

Needed an emergency visit. I called and they explained the wait could be a while. I received devastating news and it was closing time yet they alowed us to take our time saying goodbye and didn't rush us. They also sent us a letter of condolences.

Eric Collins

4 years ago

This used to be the only vet we would use, but I will not be going back. Expensive, long wait even with an appointment, inaccurate records, and Dr. Vaughn documented that our 3 year old dog should weigh less than he did as a healthy 9 month old puppy with no explanation for the recommendation. He stated the dog needed to lose roughly 30% of his body weight so 20-25 lbs which would put him at the low end breed standard for a dog that is taller and longer than the high end of breed standard. Following this vet's guidance would likely kill our dog. The previous year at only 5 pounds lighter, he was considered a healthy weight for his size at the same vet clinic.

Emily Mackie

4 years ago

Very happy with my visit! Took my dog to PetSmart to get her nails clipped as I just got her from her previous owner and they needed to be seriously cut. They turned me away because she had no rabies records and I tried to see if they would give her a shot but apparently it would be 2 weeks out because they do by appointment only and then after she gets the shot, they won't clip her nails until 48 hrs post shot. Anyway...I was super disappointed. So I looked online for somewhere nearby that also had decent reviews and came here... on a Friday afternoon and they took me right in. Filled out the simple form quickly and they immediately took her for her rabies shot. They came out and said "she did great! We also clipped her nails while we were at it." Needless to say I almost cried! They did so good with her and the whole staff is very friendly!

Anna Barela

4 years ago

I find there is a consistent plan of care that includes upcharges, anesthesia, labs, overnight stay for simple office procedures I have had done at other places I have lived. Basic care, they do well, but anything beyond is opening oneself for grandiose overspending. Some staff are kind, others abrupt. I’m not happy with the business $$$$ atmosphere. I’m going to look elsewhere for a vet that cares about my pet, not just my wallet.

Jaylynn Seger

5 years ago

Very impressed with the staff and cleanliness of the clinic! Most Vets have hair everywhere and aren’t very clean, this one was very clean. All the girls in the office were very sweet to my baby. It’s always a stressful time when something is the matter with your fur baby and everyone here made this time easier. Thank you Dr. Mac for all your help today, you are one of the most passionate knowledgeable Dr my babies have had.

Chris Beck

5 years ago

Treats my animals like family! Have recently had both my dogs groomed here as well and very impressed. I have been all over town and hard to get a grooming appointment anywhere and just a lot of bad haircuts, but not here! Totally impressed with their entire operation. They have also helped during some very hard times like when we had to say goodbye to my golden. Thanks Family Pet Hospital!!!

GiGi

5 years ago

My Dachshund, Tootsie is 15 1/2 years old and has Cushing's Disease. I've had her since she was a tiny pup so she is my BABY. She suddenly started peeing blood and I was terrified it might be more than a UTI. …

Rachel Bailey

5 years ago

Absolutely disgusted by the treatment at this location. At first I thought they were great, but after over a thousand dollars spent with them treating my dog, the infection had gotten worse and their answer was that they didn't know what to tell me on how to treat my dog. I ended up going to Parker's Paws in Nashville and Dr. Epstein and his staff along with the help from Dr. O'Neil at Nashville Veterinary hospital were able to determine my dog's issues. She is FINALLY well on her way to being healed and no longer has puss and blood blisters all over her feet. I do not recommend this office or their team of Dr's. The lack of knowledge, compassion, or care is unacceptable. If you need proper care for your furry children I highly recommend taking the trip to Nashville, not only will you receive the proper treatment, but you will not be spending unnecessary money on their guess work treatments.

B B

5 years ago

Very impressed with the service and staff. I had a scare with my pupper yesterday and since it was Sunday I wasn’t sure I could get her in anywhere. I called around and was told I could bring her in FPH. From the front desk, to the Vet …

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Family Pet Hospital, Kentucky, Clarksville

530 New S Dr

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