Pet Angel Memorial Center Wichita, Kansas

We lost our sweet boy unexpectedly. Pet Traditions picked him up from the vet and called me that night to let me know that he was safe and in good hands. They also gave me very detailed information about what I would be receiving with each package. I knew he was in good hands and that made this process so much easier. They called me as soon as he was ready to come home. Everyone was so compassionate and caring during this hard time.

My wife and I lost our dog, Romeo, last March. It was so hard for all of us. We miss him so much. This was the first pet we had to say goodbye to and it still hurts today. Pet Traditions did such a great job of supporting us during our time of need. They were so professional and reassuring that our dear Romeo would be treated with the upmost respect and care. It really meant and still means so much to us that they understood that our pet was family and the pain we were experiencing with our loss. Although it was a hard time, looking back on it, Pet Traditions made it just a little bit easier. It's nice to have some positive from the process and I cannot overstate my gratitude for their service to us.

Unfortunately this is the 2nd time in a year we have had to use them but they are absolutely wonderful to work with. They are sensitive to your needs and truly care about the family. Thank you to them for making a difficult time a tad easier.

I purchased cremation ahead of time as I knew the end was near for our pet. I purchased in March during covid and before purchasing I called more than once and repeatedly asked if they were 24 hr services and that they would pick up my animal. They assured me they were. However in October when some of the covid restrictions were lifted my sweet pet passed at 9 pm. NO ONE EVER answered the phone, no one returned our call. Not only are we hear broken but now panicked. What do we do with our dead dog?!?! After repeated calls for 1.5 hrs we decided this was now our problem. Went to get ice and loaded her into a cooler on a cookie rack so she wasn't submerged in the am. Got a call in the am and was told if I DROP HER OFF (what?!) Before 9 am it would cost extra!! They were supposed to pick her up! I picked up my hard stiff dead dog and took her to them. The mean robust woman who greeted me was emotionless and carass and could care less what we went through the night before . I was not angry but did explain that during an already emotional time they made my experience worse.- she just nodded. How hard it was to turn my dear girl over to these mean people. They could have atleast called back and advised me of how to handle the situation! Will NOT recommend to anyone and it has taken me over a year later to be able to write this! Awful experience! Edit:. I began calling and asking questions in March. The same questions and watching for inconsistent answers. I got the same answers from a soft spoken young man. Yes we are open 24 hrs and yes we will pick your animal up....all during covid. However that's not what happened. I pleaded with them to pick her up and told them she was in the garage and I will stay inside. No we can't do that. Can i set her outside and you pick her up? No I was told. Yet they were willing to take her from me in person?!? How is that different than picking her up in my driveway?? Offered no monetary compensation for changing the rules or emotional compensation in terms of sympathy.

Dropped off a pet that was still wrapped in same blanket from 2 months ago..told her the pet was cremated ..lied

Helpful caring service in times of great sadness... Professional and compassionate... A wide variety of cremation/burial options..

Shelly and Staff are the best! Consistently caring and providing us compassion, timeliness, courtesy and respect in offering us a wide selectíon of arrangements for both our "Gunny" and "Brady". I'm confident you and your beloved pet will be shown the same love. Grateful, again Shelly...

We brought my brother's kitty who passed away and the woman didn't tell us on the phone that they were mandating masks now when they weren't last month and that was ok but I had left mine at home. My brother was putting his on. I tried to respect her and stay by the car. She said we could do it outside and I was ok with that. Then she refused and went back inside leaving us in tears. We tried calling and asking how we can work this out. She finally came back out said we had to come back at 1:30. And then rudely said she had a business to run Where was the compassion we have seen before???.???? We called on the phone and apologized going to be late and she didn't ask us on the phone if we come later. I only wear my copper thread mask because I have an allergic reaction to the throwaway masks. Praying for the owner who didn't understand how stressed I was at not having the mask I can wear with me, yet I was willing to stay respectfully social distancing outside. Seems she was really stressed out today. We were under lot of stress today as well since my brother's cat died unexpectedly ???? ❤️????

We lost our fur baby pretty suddenly at home, and they were very helpful in assisting us with the next steps. They cremate pets separately, so you aren’t getting part of your pet’s ashes and part of another pet. They allowed us to have our dog cremated with the blankets he passed laying in, and a picture/poem our daughter made for him. They truly care about your pet and the pain you’re feeling at that time.

SHOP AROUND! YOU HAVE OPTIONS!!! We were extremely distraught and distracted at the sudden loss of our wonderful, loving, sock stealing, family member. This brochure is pushed on you At the animal Hospital and at the time of loss. It implied that this is who you have to hand your pet over to for cremation. This isnt so. They do not offer you any other options or brochures. But there are options!!! Find out your options!!! We had over a 1300.00 vet bill and 1600.00 Hospital. The option we chose (because they push and push) was the cheapest and would have had his name engraved in the wooden box urn. After near 300.00 we had to go and pick up the box and it has a cheap sticker on the top with not our loved ones name the largest print - but the pet traditions logo ???? and then in small print our fur baby. Very distasteful. When I asked why it wasnt engraved I was told "That the picture in the brochure is misleading. If I want engraved I need a more expensive wooden urn." Or I need to purchase a metal lable. SHOP AROUND AND SEE WHAT YOUR OPTIONS ARE!!! Very expensive for what you get!

Just recently lost my baby girl Sadie and they were so nice to put things on hold so that I got to say my goodbyes to her.. I miss Sadie so much but I know she is in great hands with Brian and pet traditions.. they are amazing people and also are courteous,understanding empathetic people.. thank you all for allowing me to have a proper goodbye to my little girl and taking such good care of her.. by far the hardest day of my life today.. #RIPSADIE

My precious senior Shih Tzu passed away in February of this year. The wonderful staff at Pet Traditions made this difficult time in my life less stressful, which I’m incredibly thankful for since it’s not easy losing a companion that has been in my life for 17 years. Thank you for your professionalism and empathy.

The staff at Pet Traditions were very compassionate, kind and showed a great level of empathy. We feel that our Krissy was treated with caring and respect.

This is my first experience with a pet loss center and I am more than pleased. The staff here is so caring, compassionate and supportive. Even with covid restrictions they made me feel like they were going above and beyond to make this process as easy as possible. No sales pressure and they accommodated all of my requests to add onto my package. Everything came out beautifully. They also offer emotional support if you need it. I will recommend Pet Traditions to anyone looking for this type of service and will definitely use them in the future.

As a veterinarian, I recommend them to my clients. I have also used their services personally for my own pets. They are so professional, caring and prompt! Wonderful business!

I am not one to go out of my way to review any business....but this is more than that. You entrust your dearest family members (fur babies)to complete strangers and they instantly put you at ease. By a stroke of fate or divine intervention they were recommended to me by a previous client and when I arrived I discovered 2 of my oldest friend worked there and would be Taking care of my baby boy. I immediately knew my Jr was being handled as though he was their family. The detail and attention paid to the choices made to memorialize him were beautiful. I trusted then....if the time comes please check them out. There are no words. Thank you

They were so awesome! They even stayed open later for us .

They are caring, wonderful and took very good care of us and our dog that passed away.

The people here are so kind and empathetic. They show the utmost respect for both your deceased fur baby and the family involved.i can’t express enough how much I admire and appreciate this business.

3words. kind caring causious ????❤️????

In such a horrible situation they were amazing. They helped me choose my wishes for Keyser without trying to upsell or push anything I was uncomfortable with. The effort, care, and handling of the whole ordeal was touching. Genuinely. They went above and beyond - including looking up how to properly spell my dog's name. I couldn't have asked for more in such a difficult time. It's clear that they legitimately care about their work and the pets/families they interact with.

My 18 yo cat, Balkie, passed away while I was visiting my Mom here in Wichita. I chose Pet Traditions because of the positive reviews on Google & was very pleased with that decision. The staff was kind & thoughtful. They helped me pick out a package that fit my needs, & treated Balkie & I with care. Their communication was excellent throughout the process & they exceeded my expectations. Balkie is now resting in his beautiful urn, & I have many adorable keepsakes to honor him. Thank you Pet Traditions for taking some of the stress out of a sad time & for providing a professional’s experience.

We lost our sweet Lola Scarlett last night and we emailed and we are just waiting for a call back. After reading all of these reviews. I am feeling so much better about our choice to use their services.

Highly recommended! They handled the process with empathy and compassion. They take great care in the process to make sure you only take home your beloved pet's ashes only. They made this part of my whole sad ordeal a little easier to deal with.

They did an amazing job with our fur baby, loosing a loved pet is never something anyone wants to go through. The only one thing that could have been better would have been some more direction on what urns we can and can’t use, this was our first experience and we really didn’t have a clue what we were doing. The best thing was we really appreciated them letting us say goodbye one last time.

Can't say enough good things. Exceptional in every way.

Such a wonderful, compassionate company. I am thankful for their support and understanding during such a tough time. I will definitely recommend them in the future. Thank you for your loving touch with our sweet Lily.

They picked my baby girl, Princess , up from my vet and took great care of our broken hearts. I got the package with her paw print, a beautiful urn, the hair clippings and our memorial rock♥️ First time I’ve had a cremation done and the showroom is awesome! They made the grieving a bit easier by being so helpful showing us all the options. Thank you all so very much????????????????

Spoke on the phone with hiring manager to ask more information about company, she was very rude and disrespectful. Highly recommend having professionals handle the sensitive process of burying your pet. Very unfortunate

Pet Traditions is absolutely nothing short of amazing. From our first interaction with Kira who came out to our home at 8:00pm on a Sunday to our interactions with Jodi at the store the next day. These ladies made losing our sweet Couper a little easier. Very professional yet warm and loving at the same time. My husband and I are both nurses and have dealt with a lot of death and mortuaries. I would put pet traditions at the very top of my list. Thank you all so much for everything. You hold a very special place in our hearts.