Caring Hearts Veterinary Clinic Wichita, Kansas

Dr Fraizer was awesome! He explained what my mom’s little aging poodle, Annabelle needed and was incredible helpful in what is needed to keep Annabelle healthy. Thank you, Dr Fraizer!!

We brought our dog here on the recommendation of some family, but we haven't had the best experience. We've had two occasions where we arrived before our appointments, but had to wait past appointment times with no apologies from the staff. At one appointment, my husband asked to cancel as he had already waited for close to an hour and when he said he didn't want to reschedule and have to wait again, all he got was an "ok." More recently, we brought our dog in for excessive vomiting, not eating/drinking and not using the restroom. They did some x-rays, but said they found nothing and sent us home with nausea medicine and instructions to come back if she kept throwing up. I called the next morning because she still was not eating the things we had tried to give her off the list they gave and they told me I shouldn't try those things and instead try overcooked rice. I went home on my lunch break and found that she would not eat that either, she had thrown up again and could barely walk. The lady on the phone suggested I bring her in that evening, but as we had just paid them $270 the previous day (to tell us nothing) I told her we didn't think we'd have the money. She changed her tone and just said we could bring her in the following afternoon. She had no sense of urgency and did not care to explain our payment options, like the CareCredit. The next morning, we woke up to our dog not moving and just laying on the floor. Dissatisfied with their clinic, I called El Paso in Derby. The girl on the phone was so nice and asked if I could bring my dog immediately. I took my dog down there, was in a room within 15 minutes and the vet came in immediately. I explained to them the same things Caring Hearts had heard and the vet told me they would do some x-rays just to make sure, but she said they were going to do blood work as well because she was 99% positive there was a blockage and my dog would need surgery. They took her back and within half an hour had called me to say they located the blockage and would get her into surgery. Thanks to El Paso, our dog is eating again and on her way to recovery and it didn't send us into debt because they were glad to suggest the CareCredit and explain how it works. I suggest taking your pets there, people. I had such a better experience, it doesn't even compare.

Caring Hearts has taken care of all of my fur babies for over 15 years! 2 dogs & 3+ cats. They have provided all of my puppy-death care for my wonderful dogs and have assisted me in keeping my 15+ year old cat healthy & happy. The staff is VERY busy, but my pets care has ALWAYS been their first priority. Dr. Geri puts my pets at ease and takes time to find out my concerns. Always considering my input when deciding on care.

They are very busy but did work my kitty in! Thank you caring hearts❤️!

They care about the animals. They did an emergency surgery on my friends dog who had a puppy that couldn’t fit through the canal. My dog goes there and they are kind and caring!

Dr. Gerri is the best veterinarian in town! Her staff are amazing as well!!

The older lady at the front desk is incredibly rude to customers

As a new customer, as my original vet closed, new patient for my dogs called, a month and a half before the actiual appoitment date, which puts us at a week before they needed boarded. They are UTD on shots, needed an additional one to board them. They said not a problem, bring in all your additional paperwork of their records, and we can get you in. Less than a week before they need to be boarded, I get a call, we can't give you that shot without a thorough doctor visit. Alright, let's make that appointment, sorry were 2 months out. You need to find another vet. Very rude on the phone, made it into my problem because of their policy they don't even follow. I under stand accidents happen, but they had no sympathy for the situation they put me in.

Arrived before apt time. Waited in a room for 45 min. I took our dog back outside and my spouse waited to talk to the desk person. She was not spoken to and ignored completely. I dont care if they are cheaper than some vets the rudeness is inexcusable. We took our dog to another vet. I dont know why the attitude but we will never take an animal here again.

All the staff members were so great and tried to make everything as easy on us as they could, they knew putting an animal down is very hard on a family but they were very comforting. After putting our dog down the staff went above and beyond, they called right away when they got our dogs ashes back, sent a card in the mail with his paw prints and all the staffed signed the card! Thank you guys for everything!!

Easily the best Vet I have seen in Wichita. You do need to be aware that they are VERY busy as many Vet clinics in town have closed. You need to be patient timeframes, trust me it is worth it!! This is a place to establish long term, primary care. This is a family doctor office. Dr Gerri and her staff made my dog ( who has super anxiety from abuse ) feel more comfortable then she has ever been anywhere....they did the same for me to now that I think about. They actually scheduled a call to check on us after a routine visit In addition to that all my meds are given to me in house. They do offer the option for order online and send to home as well. Also they have their forms on the website so you can fill them out and bring with or email over to them.

I Love Love Love the way my dogs and I have been cared for here ... for years and years. Dr Frazier has walked us through some very difficult times. The whole staff loved my Katie like she was their own. So sweet So caring. So Patient ! ????

My pups were in an awful fight, i was in so much shock and wasn't sure what to do. The team at Caring Hearts got me in and were so comforting even though they had a full day of appointments. Thanks to Dr.Geri and everyone at Caring hearts!

When I called and made an “appointment” I wasn’t told that it was actually a walk-in. 45 minutes waiting as people piled in, watching the front desk to see the receptionist and several techs without masks, I overheard a receptionist tell a caller they don’t have any actual appointments for over a month. I left immediately. Dr. Gerri might be a good vet, but the clinic is poorly run, low on vet techs, and over all incompetent. Wouldn’t recommend wasting your time to find out if her skills are as lacking as her employees are.

I didn’t even get the opportunity to go to this clinic because of the rudeness of the staff over the phone. Didn’t make me feel welcome or even like I’d want to go back when they’re not so booked. I understand with everything going on it could be very stressful but you don’t have to make the customers over the phone feel like they’re a bother to you. This is your job, you are working it, if you don’t like it or are going to be rude to anyone you have contact with, maybe choose a different career path.

Best care for my cats. Very thorough and helpful in emergencies. Used them for many years.

Yesterday was a very tough day,. My family had made the decision to have our dog, T-Bone, put to sleep. He had been struggling, and we were trying to allow him to pass naturally at home. We came to the conclusion at 6:00 a.m. I drove to the clinic at 7:30 a.m. and scheduled an appointment for 9:00 a.m. Since I had him in the car, we just waited. He passed in the car at about 8:15 a.m. The clinic was very professional and very kind to me, and it made saying goodbye easer because I felt they loved my boy after 10 years of being his veterinarian clinic.

Ive been going to this vet many years. They are very caring and its even in there name! They took great care of my cat when she needed a check up. When I bring my dog to get her nails clipped they always do a great job! I recommend making an appointment though because being a walk in can cause wait time and you'll have to be patient. you wont be disappointed! ????

I am always amazed at how comfortable my dog with a "vet phobia" is with Dr Gerri. And Dr Gerri is great with my 2 cats too. Her prices are fair and the clinic is not just clean, but sanitary. I highly recommend Caring Hearts Veterinary Clinic.

I was a little harsh with my other review. Their was a mix up and we were put in the work in schedule. Wasnt 100% their fault. Anyways I was in there for about 2 hours about an hour before they saw us. However, they were very busy and they seemed nice about everything even though I was very testy and maybe rude to them. They are worth trying out for yourself.

Dr. Gerri is very knowledgeable and she really cares about the animals. Pricing is really fair compared to a lot of other places. Another vet had us pretty convinced that we were going to have to let our cat go. She was able to zero in on what was making him sick and had different options for us. We appreciate this clinic so much.

The staff is always incredibly pleasant. They work very well with my cats: one of them being very feisty at the vet, and one with severe vet-related anxiety. The staff is also very knowledgeable, and all of the other pet owners who visit seem very happy with the services they provide. I wish I could give more than 5 stars.

They saved my boy, Daelan, from Parvovirus.

Go in and wait over an hour after appointment and still not helped. Walked out and won't be back Do not recomend

isnt transparent about what they're going to charge you.

The best vet clinic in Wichita! Their passion for furry beings is clearly shown in their compassion, patience, love and knowledge. This amazing people saved our cat after we were told(in another vet clinic) that he had cancer and needed to be euthanized, when it was only a treatable skin condition. Our experience in this place was simply exceptional. We can not be thankful enough.

I specifically tried to make an appointment at this vet because they had good reviews online. The lady on the phone told me to just walk in and gave me the hours. I came in, the receptionist was very unprofessional and didnt want to "make a …

Caring hearts my butt! I had an 18 yr old pekangese mix. She got very sick and we decided it was time to help her to heaven. We are struggling right now with finances and we chose caring hearts cause they were inexpensive and we thought …

I guess they must have a different receptionist now.....I called to inquire about euthanizing one of our pet chickens, (which would be laughable to some people). The woman who answered the phone was so nice and explained to me the procedure and the pros and cons of it. After speaking to her, I realized that euthanasia by injection would not be the most humane action for my pet. The tried and true old-fashioned farm method is quicker for an animal that you can't find a vein on. Additionally, she shared that someone in her family has pet chickens and that they would feel sad like I did. I really appreciated her empathy. Thanks.

They have always taken great care of my fur babies!!