Kansas State University Veterinary Health Center Manhattan, Kansas

2 stars only because the vet who helped us was amazing. in october my dog was very very sick so we took him to the er here at like 6/7am. he stopped breathing as we were signing in and they ran and took him to the back and asked if i wanted …

Money pit they are..for those who state "you get what you pay for", sure they are great people there. Too often I didn't get what I paid for. I can't say for sure, I think they are trained on the salesmanship part of a vet office operations. They will ask and bill you for tests that can be very expensive though they will tell you upfront how much the tests cost. Everytime they state that something showed up and they need to do further testing. Then at checkout time they will try for a new add on to your bill. One time after they gave my dog a clean bill of health. After paying my bill they told me yhey will be tight back with my dog. She comes out and says "I gave a quick listen to her heart and I heard something and would like to run more tests". I said no thank you. I have taught salesmanship. And they practice it most of the time. I have a cat with asthma and have rushed her to the ER at least three times. I've learned how to talk and insist on the treatment for her since we became experienced with her breathing distress. That brought down the bill by half. And worked with an older doctor, probably a professor, who understood the problems. He changed her treatment and she hasn't had an attack for a couple of years since. Just because they are part of a university doesn't mean they are discounted in price. The profit motive remains strong.

Our normal vet is Konza but on Sunday our cat of 17 yrs. was meowing loudly and unable to walk when we returned home from church. She was in much pain. We chose to put her down to end her suffering. Being this was Suday we had to find a place open to take her. The Dr's. were kind and compassionate at this difficult time. They left it up to us when to start the procedure and let us take us much time as we needed to say our goodbye to our beloved cat of 17 yrs.

I do want to say that I love the services here. I've brought one of my horses to them, and I brought a litter of pups there as well. They are professional, and I love how great they have been. Their prices are high though. So makes it hard to always use them, though I wish I always could.

AMAZING PEOPLE... All the way around. Amen to them all.

K-State Vet is one of the most professional vet environments I have encountered. They aren’t my primary vet, but I have used their emergency services & dental services. The vet students are so caring and the vets are incredibly knowledgeable. I know my pets are in good hands. I wanted to specifically send some appreciation out to my most recent vet tech, Emmy. When she called to check on my dog after her root canal she was so empathetic. I am very grateful for this center.

It’s been a couple years since my visit, but I will never go back again. They are extremely slow and they keep you waiting for hours before they tell you what’s going on. Also - if you think a normal vet is expensive, well triple that cost! It’s too bad they are the only ones open for emergency care. In a time of confusion and panic, you’ll be totally price gouged and could possibly rack up $1,000s, but still have to bury your pet.

My experience was with the Emergency Vet and yes it was expensive but I knew that it would be going in to the appointment. The vet we had was great and very compassionate towards our situation. Even the vet student! Thank you both for caring for my Midnight.

I took my 4 month old kitten, Salem in because he got hurt. Head trauma from playing and heavy furniture got his head. I don’t want to talk about everything. I was too caught up to realize pricing and that they need payment before they can save my cat. My cat ended up dying two days later. They wanted $1,200 upfront and it seemed like that was only for testing. I understand brain trauma treatment is going to be expensive, but that much upfront? I couldn’t get qualified for care credit, even if I did it takes a week or more to be prequalified. They weren’t trying to help give me other options. Other than to leave him overnight for $600 then I couldn’t do anything. I had to watch him suffer. I got charged $195.00 for the day of. Emergency fee is $142, I think anyway. I just got a invoice today charging me more money (another $94.00) after my cat has already passed away. I’m already financially suffering, yet I still get more charges. You should have just took every penny I had the day of rather than charging me now. It doesn’t make any sense.

The staff here is amazing. They took great care of our dog after she had been attacked. She was in the hospital for 2 weeks and they sent us pictures of her and let us come visit her once. This is an emergency vet so it is going to cost more money than a regular vet. Our regular vet attempted to do a procedure that resulted in our dog’s skin rotting. This caused our dog to have several infections. If you want the best care for your pet, then I highly recommend taking your pet here. This place is much more advanced than a normal vet so it’s the absolute best for surgeries and emergency situations.They do require half of the estimated payment upfront which is understandable.

My chihuahua had a bad infection and they took very good care of my dog who is only 6 months old. I have to thank them for the job with my dog. It was a Easter present from my son and I didn't want to lose my puppy.

My wife took our puppy to get treated here for possible obstruction. Surgery was luckily not necessary, but the prices were fairly reasonable considering it is a 24 hour clinic. Just like with human emergency visits, they always cost more. I am so thankful to KSU's amazing vet team. They saved my puppy from a lot of pain and saved my wife and I a lot of worry.

They over charge for nothing. I admitted my hamster to them and he died overnight and they wanted me to pay for 2 days of care. They're all idiots (students experimenting) there. Go to Little Apple Vet. It will be cheaper and they treat you so much better.

I accidentally hit my dog with the weed eater. Which cut through his tibia and fibula. This was Thursday evening. The staff at that time was very attentive And assured me he was under pain control. The veterinarian on call ask for pictures to be sent and he would see him in the morning. So Friday morning it was decided it would be best to Amputate his front left leg. This leg was dangling. But the veterinarian said they had a full schedule and don't do surgeries on weekends and it would need to wait till Monday. So I checked him out and took him to another veterinarian. She amputated the leg and sent him home on antibiotics and pain meds. I have been using K-State vet med for 30 yrs and never been so disappointed. The cost they estimated was $3000. The veterinarian which did the procedure was under $700.

My dog was a victim of an attack by another dog. We called to see if we could bring him in for emergency services. With Covid, things have been tight in our household but my husband spoke to Page who said they just needed a deposit down and said how much would work and we would figure something else out when we got there, perfect. This was 1am and we live about 30 minutes away. We called a second time before leaving home to make sure we were still going to be accepted to be seen for the down payment we were told and we were reassured we were. I drove my poor pup there where someone looked at him in the lobby and said yes, he needed medical attention. I was then asked to wait in the waiting room for over an hour just for someone to come out and tell me that they couldn’t see my dog without full payment. If full payment is what you require, fine, I get it, but to be told twice that they were going to work with you and reassure you, before you drive all that way and back with a dog who’s in pain just for them to turn around and say, “sucks to suck, you’ll have to go to your vet when they open” was an awful and completely unprofessional situation. Any vet that can see an animal in an emergency situation, deemed by them, and turn them away because of money is just terribly sad. Shame on them. If they would’ve been honest up front before I drove out there in the middle of the night, it would be a different review. Very unprofessional.

Great experience in working with the staff. They were communicative and supportive.

We had such an amazing experience working with Dr. Rooney and Sunny. A few weeks ago, my daughters hamster had a emergency and we were referred to K State for emergency exotic care. We hopped in the car and 2 hours later made it and everyone we worked with was great. Our sweet hamster, Ferb, crossed the rainbow bridge but Dr. Rooney was patient and took the time to fully explain what was happening and the options. Today, we received impressions of her paws and a sympathy card and we were blown away. Thank you for everything! It was worth the drive from Kansas City to your clinic.

I was devastated upon hearing my Golden Retriever has cancer. We took her down to K-State to be evaluated, to see if we could do chemo treatment. They are the most caring people I have found at a vet hospital. They have gotten my Golden into remission. I live in Eagle NE and would definitely make the drive over and over again as they are very knowledgeable and treat your pets as if they were their own.

I'm sure they are good at what they do, but I had a horrible experience with KSU VHC. Slow, unprofessional, poor documentation and communication. Check in took 45m and I had to explain the background and why we were there to 2 different people. Did not disclose all costs and does not get approval of random tests they want to run. An abdominal ultrasound and bloodwork was to be $370. 6 hours later, ended up with a +$600 bill for tests and charges I was not told about or approved. Continued to stall by wanting to run more tests that could have been run earlier in the day. Waited 30m from the vet to bring out our cat. And had to ask for the documents we provided back. Told they would call with the results that evening. 24 hours later, I had not received a call. I called but only received a busy signal. I then emailed requesting all test results. Finally heard back 2 hours later. I will find another small animal hospital if the need arises again.

We had an emergency this weekend with our 6 month old puppy. We took him to K-State University vet and after 5 hours their diagnosis was an emergency surgery. They told us it was going to cost $4,000! We try making payment arrangements pleaded with them there was no way out it was either fine $4,000 or let my dog died. In my desperation I called Deep Well, it was about 8:30 p.m. at this time the vet listen to me she she show concern and even went as far as to call K State to find out what was wrong with my dog. After about 20 minutes she called me back and asked me if I could be at her clinic in about an hour! She preformed is surgery for a are sweets Flynn. We were there for about 45 minutes all together and the cost was but a fraction of what K-State wanted. Thank you Deep Well Veterinarian Clinic For Your Love and dedication to these animals,you truly do care for them????????

I would recommend this place to anyone! Everyone was so nice and professional. Our boy didn’t like needles and was very pushy and they handled it very well. They treated our horse as one of their own. Very nice people and great facility!

We took our Lab to Kansas State for a tie back procedure to help with her laryngeal paralysis. These folks were amazing. Abby was well taken care of, she came back shiny and smiley, like a lab should. They called me twice a day while she was there with updates, and four times the day of her surgery. I never had to wonder how my baby girl was doing. The discharge instructions were precise and easy to understand. Amber (Abby's assigned senior vet student) was enthusiastic and answered any and all questions I could come up with. All and all, a great experience!

A month ago we had to bring our rabbit Manchas (Spots) at 2 in the morning because she couldn't breathe. No other place near us was open 24 hrs. Although she passed away 8 hrs later, they did everything they could to keep her alive. I was constantly getting calls with updates on her situation and was being presented with options and prices before they proceeded. They were always completely honest and never tried to push any decision. Although it was a horrible day for my family and I, I am extremely grateful she passed away under their care. You can tell they are passionate about their job and really do care about animals. They sent us a hand written letter with condolences from the vets, showing us they understood our pain. Greatly recommend if your pet is not doing well, they are the most KIND and PROFESSIONAL.

Always there whenever I need something and good honest doctors and students could be more breeder friendly, since I'm a Breeder i need a fast and Reliable Emergency for my pups at a moments notice. for the most part they have been honest and anytime I have a dog or pup or hedgie they have always been quick to help.

They took decent care of my dog when I had to bring her in for emergency. I brought her in a little before 4:00pm but they didn't start running any tests until after 5:00, so everything went up in price. I understand they're busy but that was a little overwhelming that it took so long to get her checked out. They ran all the tests though and called every time they had a question so I know they were thorough. Everything went well, picked up my dog, and I paid the bill, or so I thoight. A month later, I got a whole new bill in the mail! No one bothered to tell me that another entity goes over the first bill and can go and charge you more for the services, so then you get billed more by mail! Emergency vet services are expensive and I was not expecting to have to shell out more after I paid at the vet. I called and left messages with the billing department to go over my charges but no one ever called me back. The new bill was almost half of the amount that I already paid!

Although my sweet boy couldnt be saved they did the greatest thing for us and sent me paw prints and did what they could.. he got out on christmas in 2019 and come home 2 months later to be able to rest peacefully with his family..thank you Kstate

While moving across the country with our guinea pigs, one of our boys developed GI stasis and required a trip to the emergency vet. The folks at Kansas State were professional, empathetic, and communicative throughout the whole process of treating our sweet boy. We are so grateful to the staff for saving our Bean's life, and are happy to report that we made it to our new home in Oregon safely. ☺

Great result except our dog returned with kennel cough. Kennel cough can be spread by exposure to droplets from another animal with the condition. It can also be spread by equipment and facilities not being disinfected. We don’t know which is the case with our dog but hope the university is aware of the problem and takes steps to limit exposure to patients.

Been leaving voicemails to contact me regarding a few questions for 2 days. No responses very rude receptionist obviously I'm interrupting their time on Facebook or Twitter. Will not even consider going here even if it's the best medical care in the state. I cannot believe the level of arrogance and inconsideration for a person that needs veterinary Care

Excellent vets, terrible planning. I was billed a significantly higher number than I was quoted, though the service itself was fairly good. Though, the woman working at the check-in shed was exceptionally rude. Everyone else was kind, though I'm extremely frustrated that I gave the department a hard cap at where I could spend and they went far beyond that and gave an inaccurate quote on how much it would cost all together. I feel screwed over despite the good service.