268 reviews
All reviews (268)
Yelp (13)
Google (255)
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Cindy Collins
2 years ago
I’ve been bringing my dogs here for years and love this place. The price is good, the staff is friendly, my dogs are never in abnormal amounts of distress afterward which means they are not handled wrong while they are here. They look great and smell great afterward. I’m beyond satisfied with this grooming facility! I definitely recommend them.
Jacob Peace
2 years ago
When we had to make the tough decision to transition our dog, the staff here really came through for us. They were so patient and understanding. Thank you for helping me and my family with this tough time. We greatly appreciate it.
Jennifer Zades
2 years ago
Hidden Valley Animal Hospital is a wonderful place to take your animals. Everyone is so kind and helpful. The Vets are awesome. I highly recommend this clinic.
Alicia cress
2 years ago
They saved my daughter's dog Alora. Super caring and work with us on price. Most amazing clinic ever. Definitely recommend this vet's office. Even have super friendly staff
Jamie Peace
2 years ago
Amazing staff. We called last minute to have them help with our dog transitioning. They got us in immediately. Very caring staff and they took their time explaining everything. I highly recommend them. They made the process easier.
Beadery Destash
2 years ago
Always kind and efficient. Love that they are always on time.
Betty Taula
2 years ago
Took my new puppy in for an exam. All my questions were answered. The staff was wonderful! I thought my little guy would have a hard time but they made it so easy and comfortable for him. Thank you!
Kim Wallace
2 years ago
Amazing staff. Not my dogs regular vet but had an emergency. They got us in right away. Took their time evaluating my dog. I will be switching vets to bring my dogs here regularly.
Curtis D Benefield
2 years ago
It's all about the money and no one working there even thinks twice to even consider that the pet in need is a family member of the family that can't afford the overpriced vet bill, it's like they are taking advantage of the pet owners when they ask you if you Care about your pet you'd pay anything for the well being of your furry family member.
Breanna Perdue
2 years ago
I brought my Bichon Toy Poodle to Hidden Valley Animal Hospital for a groom before the holidays and I was very impressed with the service I received and the care that was given to my dog. Melanie was very easy to communicate with and she paid attention to what I was asking for with regard to his groom. Kelly did a excellent job and made sure everything I requested was done! We will definitely be back!
Trisha Crismon
2 years ago
First couple of grooms seemed to go ok. After our last experience we will never take our dogs back. And I will never recommend anyone else to use their grooming services either.
Toni Donaldson
2 years ago
It’s always reassuring and comforting to take my dog there. I know she’s in good hands. They light up when they see her, know her by name as soon as we walk in the door, and I know they are taking good care of her.
Teresa Rudroff
2 years ago
my sons dog had parvo and was very sick we took him to an emergency vet office and they did very little for him and was more concerned about money then helping us with our puppy, we found hidden valley online and decided to take him there, i can not even begin to show how impressed we we’re with this office, very nice staff, very quick service and their last concern was the money, there main concern was treating our dog. Would highly recommend this office to anyone who is looking for a professional, friendly and loving vets office
Mike Barmore
2 years ago
I love the entire staff here. They're always so nice and explain everything they do so I can understand exactly what's happening with my dog's health.
Lisa Mahaffey
2 years ago
thank you for being so friendly. the staff was so gentle with our new kitty and made her feel comfortable.
Judith Lawson
2 years ago
They were friendly as professional and helpful when I asked guestion
Josie Marriott
2 years ago
okay stay with me because this might be long. I’ve been taking my dog here since we moved to independence in 2018, it’s now the end of 2021. We brought her there for the first time to treat an ear infection which we were told had gone away and was fine. The last time I went there I was lectured on how I am not taking care of my dog by not purchasing flea prevention through the vet office when they sell the same exact chewable prevention pill online at a discount. So we just moved to grain valley and we decided to switch to a new vet, keep in mind we took her to the hidden valley pet hospital less than a month ago because our rescue had fleas and we wanted to make sure they were treated correctly. Come to find out at the new vet that our dogs ear infection had not gone away but had continued to get worse and worse and she had just had her ears checked at hidden valley and they didn’t say anything about it. The price at hidden valley for just an examination is $55, and our new vet is only $39 and they were way nicer, way more attentive, and they actually took the time to teach me how to prevent these things from happening anymore. My dog has seasonal allergies and is always itching which is why I didn’t realize that she was itching her ear because it was still infected. Hidden valley animal hospital neglected to tell me that her ear was as bad as it is simply because they didn’t care enough to do so. If I were you, I would take my puppy anywhere but here, save yourself grief and money.
Jake
2 years ago
Wonderful accomodating staff, clean facility.
Alyssa Shumski
2 years ago
So sweet, caring, and compassionate. A scary moment for a dog owner put at ease thanks to the staff here. They got me in within about 3 hours (luckily). Not a single complaint of this establishment.
Jane McMillen
2 years ago
Lucky was sick. They got us in in less than 1 1/2 hours. She received treatment and 24 hours later she was SO much better. Thank you all!
Thomas Ems
2 years ago
Great vet to take your dog too. They show them all the love they need and take good care of them. Highly recommend
Mynt Ami
2 years ago
I have not personally used this place and is the only reason I can't give it higher then a 4 star. However, my Mother-in-law has used this place for years! She loves them and swears by them. The place is very clean and the staff is super friendly. I've give a few times with her and always been impressed. They are not the cheapest but also not the most expensive it there. I souks certainly trust them with my fur babies and that's saying A LOT!!! ????
jacqueline hernandez
2 years ago
I give them 3 stars because their nice but not good enough for me so I'm not taking my good friends there anymore their to slow for me the nurses and the vets he talked to me like I didn't understand what he what saying he's like 85 years old and the other's vet's are always busy and in a hurry.
Gwen Sisco
2 years ago
Very nice and helpful, very compationate.
Jackie Schmidt
2 years ago
This was our first visit to this groomer and totally satisfied.
Barbara Crane
2 years ago
I had 2 dogs groomed and they did a great job on both. They are a tiny morky and a havanesse. I am impressed with their grooming and will use them in the future. The price was also reasonable.
Bob Saultz
2 years ago
The veterinarian that saw Roxie did a great job of treating her!!
George Monahan
2 years ago
Highly recommend to anyone with pets. We will definitely be a returning customer..
Emily Buck
2 years ago
They got me in very quickly. Very nice! Even called the next day to check on my cat. I'm very happy with them
Lorri McCoy
3 years ago
My dog needed care for an ulcer that came up. The Veternarian was very kind and thorough. He also offered me the medication needed. They were quick and gentle with my pet . I understand the Vet I saw was a temporary fill in but I wish I could take my dog to him every time! Great staff as well kind customer friendly and Covid responsible:)
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Business Hours
Monday
7 AM - 6 PM
Tuesday
7 AM - 6 PM
Wednesday
7 AM - 6 PM
Thursday
7 AM - 6 PM
Friday
7 AM - 6 PM
Saturday
8 AM - 12 PM
Sunday
Closed
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