Jordan Creek Animal Hospital West Des Moines, Iowa

82 reviews

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Reviews: Jordan Creek Animal Hospital (West Des Moines)

All reviews (82)

Yelp (3)

Google (79)

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Tyson Leyendecker

2 years ago

They have a nice facility that doesn't feel too institutional. The staff is always friendly and helpful. The vets are great at providing information in an understandable way and don't push for unnecessary procedures. We always walk out feeling like we have the best pet in the world!

Brady Wrightsman

2 years ago

Fantastic experience. Educated and professional staff. Very friendly and considerate of our situation!

Cameron Smith

2 years ago

Love this place. Super professional, wonderful with our doggo, and very helpful. Good boarding too!

LuAnn Durci

2 years ago

Excellent vet clinic that I use for both my cat and dog. Friendly and caring staff. I have seen several doctors and I trust in the care provided for my pets. I highly recommend Jordan Creek Animal Hospital.

Maggie Tebo

2 years ago

At my last visit we waited 30 minutes in the car before they came out to get my dog. Today we had an appointment and we waited 50 minutes in the room without anyone coming in to provide an update. Needless to say we left without our dog being examined by the vet.

Roger Steinforth

3 years ago

Very knowledgeable veterinarians and staff. They treat your pets like their own.

Anna Eaton

3 years ago

Super nice place and staff were very sweet as well

Angel Anand-Barongan

3 years ago

Through any situation they have been amazing. They have the knowledge but what really makes them special is how much they care about your pet too.

Candy Mercer

3 years ago

I took my dog to Jordan creek animal hospital when another vet said they had no idea what or how to help my dog! Turns out she had cancer, the people in this office we’re so sweet, I don’t think I met anyone who didn’t act like my Abby was their dog! With a very heavy heart I have to say my baby Abby lost her battle with cancer on june 18th! I miss her so very much, but, while she was here with us she got the best care from them! They even sent me a card with a verse that shows you how extra special they are! I only wish I would have taken her to them sooner, maybe she would still be with me! The card also made me feel very special because I know how much they cared and Abby also lost her human Dad in March! THANK YOU VERY MUCH, EACH AND EVER ONE OF YOU!

Shirley Bolton

3 years ago

They have very competent, knowledgeable and caring staff...been going there for 20+ years for all our pets

MIKE LOWRY'S WORLD

3 years ago

Took great care of our dog! Curbside pick up of your animal right from your vehicle utilizing the pick up APP. Great staff!

Jonna Sandegren

3 years ago

Dr. Mingus and the entire staff are wonderful. They always walk through everything clearly and welcome questions. I am always presented with optional and never feel pressured.

Alex Stark

3 years ago

I was calling various Vets in the West Des Moines area to get estimated (approximate maximum) costs on dental cleaning + extractions and the receptionist was extremely short and rude with me. All other places I called were polite enough to look through their available information andf give me those estimates. *Animal Doctors Veterinary Clinic* was kind and professional and seems to have some of the lowest costs around. *Family Pet Veterinary Center* was the most professional and set me up to receive a details estimate via email, as well as informing me that the initial health check + office visit is completely complimentary unless diagnostics for other health concerns were required. TL;DR - Avoid this place, choose another.

Jennifer davenport

3 years ago

I take all my kitties here and have had the best experience ever. I recently lost a kitty and dr.anne was very helpful and gave us a great input on what to do in our situation. She was there to help our kitty go to heaven peacefully.. I give this vet hospital 5 stars and will recommend others here. I love this place and all there hard work☺☺????????!!

Matt Emmerson

3 years ago

Very friendly and patient. Signs posted to call or text upon arrival. Curbside service to retrieve pets and return pets with curbside payments or call in payments.

Kate

3 years ago

My dog is a frequent flyer there, unfortunately. Dr. Cody Mingus and the rest of the staff are outstanding. They are so thorough and so understanding about my rescue dog not liking strangers. He has had so many issues in his short time of life but this staff puts me at ease because I know we are in such great hands.

Mike Banker

3 years ago

Great care for my dogs for the last 20 years!

MimitheIrishViking

3 years ago

Fantastic vet hospital! They were able to squeeze in my dog when she had an infected cyst. The vet and the techs were professional, compassionate, and so friendly! I will happily recommend Jordan Creek Animal Hospital in the future!

Steven Zaegel

3 years ago

I took my dog in for a virtual Check up Pandemic style. thing worked out well

Terry Karas

3 years ago

Very clean they have dog walkers too

Judi Burgess

3 years ago

I've taken my pets to Jordan Creek Animal Hospital for the last 30+ years. They're so good with the pets and know exactly what my pets need.

Jeff Reed

3 years ago

Great place they love the pets!

James von Gillern

3 years ago

We take our two cats to Jordan Creek Animal Hospital and it is such a great experience. The veterinarians and the staff are great at communicating what is going on and what is needed for our cats health. They are all very caring and understand that these are not just animals but members of our family and you can tell they genuinely care about the work they do and the clients they serve. Thanks JCAH!! - James, Amy, Penelope, and Barb

hunter78947894

3 years ago

We saw Dr. Rachel Varley for our dog Koda. She and her team did a wonderful job of examining Koda and making sure all of our questions were answered. Out of several places we have tried, this was by far the best experience we’ve had. We will certainly be back!

Erica Tapp

3 years ago

I had to take my dog to Jordan Creek Animal Hospital after he ingested rat poison at my husbands work place. I am not super familiar with West Des Moines so I googled “animal hospitals” in the area. The first thing that popped up was Jordan Creek Animal Hospital. I made a phone call and the gal I talked to was very friendly and very helpful. She told me she would check and see if the Veterinarian could see him since he was not a patient there. She came back to me shortly after and said that it was not a problem at all and they would see him. I drove the 1.8 miles over and was greeted at the door. One of the girls took Kodi and got started on him right away. Within the hour of me being there, the girls were very informative and came out to keep me updated. A little bit later, Dr. Whitney came out, introduced himself, was very professional and explained the whole process to me. I couldn’t have been more relieved with the awesome care they were giving him. The exceptional customer service I received from Dr. Whitney and his whole team was absolutely amazing. If you are looking for a veterinarian in the West Des Moines area, I highly recommend this place!

Deb Thomason

3 years ago

They show their love and concern for your fur baby.

Amy “Amy Jo” Johnson

3 years ago

They are amazing really enjoyed the visit and my cat seemed to too!

Alina Gubina

3 years ago

They took very good care of our little kitty. She stayed there for 4 nights.

Alan McRudge

3 years ago

Can't find a more caring group of folks!

Tina Marzan

3 years ago

Love the clinic, the vet techs, receptionists and our Dr. Anne Kueter!!

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Jordan Creek Animal Hospital, Iowa, West Des Moines

3401 Ep True Pkwy

Business Hours

Monday

8 AM - 6 PM

Tuesday

8 AM - 6 PM

Wednesday

8 AM - 6 PM

Thursday

8 AM - 6 PM

Friday

8 AM - 6 PM

Saturday

8 AM - 1 PM

Sunday

Closed

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