Aqualand Pets Plus Des Moines, Iowa

I love going here,there alot of animals to choose from too. The only problem I've had at this place is that its crowded,and can fill up with people very quickly.

Love this place they always have crickets animals are well takin care of. Staff is super friendly

5 stars! Only place we could find that has rats. The staff was very helpful and gave some great advice for care.

Staff we're extremely knowledgeable and helpful in getting a good aquarium set up for my son. Several years ago, I didn't always have good experiences here, but they changed a lot of stuff and i am extremely happy with their quality of fish and materials. So far we've had our new fish for over a week a none are sick or dead, which is far better than what I can say for my experience with Petsmart and Petco. Thanks for a great experience! We'll be back again for many more fish!

I do like this central Iowa landmark. It's not big and bright with oversaturated colors everywhere but they know what they are doing with reasonably good selection even during tough times. I will definitely return and spend more for my snakes!

As usual sick animals and bone dry water bowls in almost every enclosure.... incredibly sad and unbelievable that this place gets to stay open

Very helpful people there! Friendly too

Great experience , Great quality animals , employees are smart and know what they’re doing and very friendly.

Really friendly staff, very knowledgeable, alot to choose from... fish to reptiles!! Highly recommend you stop in and check it out..

Been coming here since I was a kid. It's improved since those days and customer service is always up to par. Also, got to hold a Parrot so that's a plus.

Amazing as long as you get the right person

I like the variety of fish and other small pets. The staff is very helpful and pricing is very competitive. I have an fresh water aquarium and they have everything I need and in stock. The only complaint I have is the store's location but the fact I travel across town to shop there can be looked at as a big "thumbs up"!

Very big selection of cool animals but please cage them better, they look miserable!

Has alot of supplies, and pets but not the best environment for the animals

Neglectful to all their animals, especially the axolotls. Improper water temps and over all terrible conditions, please do not buy from them and support this behavior!!!

I went in there last week to buy a fuzzy for my python and they said that they don’t except purchases under five dollars on debit cards well I did not have any cash on me and so I believe it was the owner tells me just take it and pay me the next time. Very kind of him! They have a very wide variety of animals the animals seem very healthy the staff is great. To me if they’re that nice to their customers that says a lot about what kind of people they really are which means that tells me that they really care about their animals as well! They didn’t have to do that but again I didn’t have cash on me and my python needed his dinner they care and that says a lot!

Never know what you'll find in here.

For a pet store it was very clean, the animals that I saw looked very healthy and will taken care of and that is the most important thing of all. Customer service was great she was very helpful and answered my question and ask if I need any more info even though there was another customer behind me , she never once rushed me . I highly recommend this place.

Always helpful more times than not have just what I want.

Kinda messy, but a good selection, everything was good priced and marked. The animals looked healthy but their tanks and dished for water and food said otherwise.

Great service and the prices are good. Clean and a big selection.

Been coming to this store since I was a little kid. Always a nice selection of choices if you’re looking to adopt a pet.

Love the environment people are awesome variety is great!

This is the worst pet store I have ever had the displeasure of being in. It smelled like rotting animals.

Absolutely heartbreaking. So many neglected reptiles, Snakes in critter cages with no heat sources, multiple full grown bearded dragons in a 20 gallon tank using wrong bedding barely any source of heat very discolored VERY OVERPRICED I wish I could’ve bought all of them they deserve a better home breaks my heart. Clearly aren’t being cared for properly one of the bearded dragons were having troubles getting there bowels out poor little guy. They shouldn’t be should be shut down I can’t believe they’re still open.

Don't be discouraged over 3 stars. This is a good store, with knowledgeable people. I've been accustomed to some very nice private stores, that are the standard, for me. The fish, need a lot of maintenance. The store its self could be a lot cleaner and improved by some general organizing of things like, feeders. But those aren't things that necessarily benefit the animals. They help the store, make an impact on the customer. I see reviews, talking about care of the animals. I don't think that's an issue. Yes, the snakes could use bigger housings, maybe they've been there for awhile and have outgrown them, idk. It could be many things causing this issue, maybe cut back on the population? Hard to say, without knowing more. But I love the way they house their spiders for sale, in a housing. I've seen my share of close calls with people trying to catch a spider for a customer. As a customer, you can expect better information, regarding exotic pets, than you would find in a chain store. You'll find a much better selection for better prices designing attractive enclosures. The fact that they will sell you used equipment makes them flexible on budgets. A customer needs to understand that these animals aren't housed for life here. They're intended to be sold quickly. And moved into better housing. Life in a pet store is stressful for exotics, and they will show the effects of it for awhile. I tend to give new pets, alone time at first, for this reason. The one biggest improvement I could recommend. Is that the store is unclean. And I never see the staff working on this... I tried to drop the hint once. A girl had been following us around (appearing to straighten up shelves) we had a backpack with us, I'm sure she was making sure we weren't stealing. But I took the opportunity to talk to my partner about the dust on the shelves. Lol. Anyway, to the owner. If you'd ever like some help. I'm sure my partner and I wouldn't mind volunteering some time. (A lot of work had gone into this place since placing this review, stars are raised for it).

My favorite place to visit. Very friendly and helpful. Good selection of fish, reptiles and spiders.

Not very much options or supplies

Do not take advice from anyone in the store.

When I return a fish to get my money back because it ate my fish. I was supposed to get my money back on my card in 3 to 5 business days. It's been 2 months and I still have not got my money on my card.