305 reviews
All reviews (305)
Yelp (3)
Google (302)
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Lloyd Johnson
2 years ago
Very busy place! They must be doing something right! I appreciate the cleanliness and large selection, always friendly and helpful staff.
Teri Blair
2 years ago
The girls always do a wonderful job on my teddy! Very professional
Gordon Allen
2 years ago
The nail groomers were awesome
Bryon Preminger
2 years ago
I go their for meal worms for my venus fly trap in the winter but with the shortages of pet food in grocery store they have kept a good supply.
The Hindal Way, LLC
3 years ago
Nice place and believe it or not a better selection than Petco or Pet Smart and CHEAPER! And a gem I’ll feed your frugal mouths: They price match Amazon…
Melissa melissa
3 years ago
Awesome friendly staff , clean store and great prices .
Hairballs Handsome
3 years ago
Staff, young and midaged.... We're not the most pleasant to receive service from. Didn't know much about what they did and did not have. Just coulda been less judgmental. Otherwise.... Ok.
Deborah Durant
3 years ago
I bought for fish from this place not even 24 hours I go to my grandma and my dad I come home three out of the four that I bought are dead
Charli Shaw
3 years ago
Deceptive sales and signs. The store had a buy 2-get one free offer. At the register we asked the clerk if she had taken off one of the products that it was supposed to for the 2-for-1 offer. She told us yes. She additionally didn't sign us up for the rewards plan despite asking us if we wanted it (we said yes to it). We realized she did not in fact honor the 2-for-1 deal, and when we spoke to management regarding it they refused to refund and said they could only offer a gift card for their store instead. The managers had to read the offer on their shelves for over 10 minutes before figuring out if our product was 'eligible' or not. If two managers have to do that, there's an issue with the sale and the signs they have posted.
Alisha Jenkins
3 years ago
Awesome knowledgeable staff. Always nice. Love going in there. Tons of stuff too.
Anna Okerson
3 years ago
Clean pace. Service was exceptional.
Janet Adamitey
3 years ago
Was forced to go here. No other options. Prices kinda high.
Amy Taylor
3 years ago
This place has everything you need for your pet. Staff is friendly and helpful!
Samantha Pratt
3 years ago
Love this place. Always friendly and super helpful staff. Great variety and good comparable pricing. My go too place for all my dogs treats, food and toys!!
Marcia Glenn
3 years ago
It is a great place to take your pet.
john minor
3 years ago
Love the selection changes of fish
Lindsay A
3 years ago
I’ve never had a bad experience here. I’ve been coming here for at least 5 years for the majority of my dog & aquatic needs! Just a few days ago, I went and purchased around 30 fish/shrimp/snails. The young woman who helped me was the best staff member I’ve ever had at this store. I wish I could remember her name. Colorful makeup and hair (beautiful), is the best way to describe her. She’s an asset to your store for sure!!
Joann Moran
3 years ago
It was our first time in there will be back
Jeff Elsberry
3 years ago
I love this place, and as the say without the hassle. I will be coming here for all my fish stuff from now on.
Crazedout 2009
3 years ago
Love this place and the ppl that work there are friendly.
Bruce Wilson
3 years ago
Best pet store in Altoona!
Brenda l Rodgers
3 years ago
The staff is absolutely wonderful. I take my puppy up there to Paige and she is absoultely amazing with him. Will keep taking him there for grooming.
Jack Kuhns
3 years ago
Great pet store. Incredibly nice and helpful staff.
Larry Haus
3 years ago
It was great, friendly people.
Theresa Benshoof
3 years ago
I placed an order on Sunday night and on Monday it was delivered to my door by a super nice employee from their store. A+ service!!
C “Doc” W
3 years ago
Great service, great selection, and our dogs love it there!
Meghan Mahoney
3 years ago
The people were very helpful and I like that young girl that helped me out with the fish she knew what she was talking about I'll come back to that store
Tony Walker
3 years ago
Great customer service. Employees are always available. I cant find 2 employees at other "chain" pet stores. Pet Supplies Plus has employees at the ready to help! If you're in Northeast Des Moines, this is the best place for your pets!
Julie Davis
3 years ago
It was enjoyable to come to see all the animals at the Pet Supplies store
Julie Johnson
3 years ago
I wasn't able to find the toy I was looking for, but one of the employees was so helpful. He suggested other toys after he had helped me look for the toy I was looking for.
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Business Hours
Monday
9 AM - 9 PM
Tuesday
9 AM - 9 PM
Wednesday
9 AM - 9 PM
Thursday
9 AM - 9 PM
Friday
9 AM - 9 PM
Saturday
9 AM - 9 PM
Sunday
10 AM - 6 PM
Popular Hours
Monday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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