Precious Cuts Grooming Lafayette, Indiana

Pay more then other places. For the same service

Sandy is always helpful. My dogs always look and smell great when I pick them up. Sandy is always accommodating to my busy schedule.

Do not trust this woman with your dogs. She will ignore anything you tell her about their needs. She will keep them locked up for hours in the middle of all the grooming machines and other barking dogs. She is unprofessional and unreliable. When I called to make the appointment, she didn't seem to have a price list. I showed up at my 2pm appointment with my two dogs to be bathed and brushed, not dried. I very specifically requested that she NOT dry one of them and she confirmed multiple times that this dog would not be dried. She said they would be ready around 5 and that she would call me when I could pick them up. I still hadn't heard back at 5:15 so I called.. and she said "oh, they're done. didn't I call you and tell you they were done?" I get there and she starts telling me how well one of my dogs tolerated drying, the one dog I requested she not dry. She said that the bathing and brushing took 1.5 of the 3 hours they were there but that she takes her customers in shifts and does not do drop offs or call to allow people to pick up their dogs in between. She confirmed that she didn't call me, saying that she stepped outside to call me when another customer pulled up and she forgot. I hate to think how long they would have just been sitting there surrounded by other barking dogs and loud machines if I hadn't called her. When I got home, both dogs went straight to the water bowls. I don't know if they were given water the entire time they were there. I went to pet one of my dogs and came away with a handful of fur. I took her outside to brush her. After about 5 minutes, I gathered up the fur that didn't fly away while I was brushing her. I've attached the picture. I'm not sure what brush this groomer uses but it doesn't seem to be very effective. I pay for a groomer primarily because I hate brushing after a bath. Now I'll have to find a new one in the next few days.

Dog groomer did excellent job on trimming our 2 dogs nails

Sandie/Sandy was very nice as was her staff. We have 3 dogs she seen today. She was gentle and caring. She even filed our 11 week old baby girl nails along with clipping them today. She never wants got into the quicks of any of our dogs and one of our three has white nails the other two have the black nails and the two boys we have they're older now and have had their nails trimmed many times with a lot of bad experiences some good though but this was our first time at precious cuts and they had a great experience entire way around all three of them. Your family becomes her family. So your fur babies are her fur babies. And in fact we could for all she knew since she didn't know us could have taken off because we brought two in left one home then came back with the two that were done to pick up the last one and we just paid her all at once when the third one was done but she didn't know for sure we would do that but she took that chance on us and gave us the benefit of the doubt that we would be back to pay and we did. So she is super super sweet. We will come back to see her again. And she is very good on her pricing. I give her five stars today I will give her five stars in the future because I can't give 10 Stars. She get gold stars at that. Sandy we thank you very much and thank you for fitting Us in like you did today especially on a Sunday. You're awesome.

Friendly, priced right, took time to see that the pet was properly groomed.

I was very satisfied First time there. With my toy poodle. Was cut great smelled wonderful. Wait was little long. But owner was sick. Just have to understand. Things come up. Will definitely be my groomer from now. On. Groomers were fine and polite

My Pomskie decided to roll in something he shouldn't and got it all over him! She took me in the same day the same hour even! Very nice lady!!

Excellent job with my pekenese

Have gotten my dog groomed there 3 times and have never been dissapointed.

Have always had great service and great prices for my dogs over the years! Willing to do Sundays even!!!! Thanks Sandy for your dedication to our babies!!!

Dog came out looking like a meth addict

Precious Cuts is a wonderful place to have your dog or cat bathed and groomed. I have been taking my Golden Retrievers there for years. Sandy the owner has always done a beautiful job grooming my Retrievers. When I pick my dog up she is just so happy, smells great her coat just shines. Always very friendly. Dave

Amazing place. Sandy is awesome. Took care of our tea cup yorkie. She smelled great cut was great. Pink bow in her hair! Friendly atmosphere and happy we found our new groomer. Great experience! Thank you

My very skittish cat had a bath and looked beautiful when I picked him up!!! Great experience and will definitely go back!

They do a great job on the doggies

I think, this place should only get one or no stars. Their employees work under the influence of, drugs or alcohol. I have been taking my dog there for almost ten years. For some reason this year, something went wrong there to the point, it really messed him up to, the point I can't get him groomed anywhere else. Like if he was abused, there. They had him there for four hours, locked in the bathroom, and never groomed him. If they wasn't able to get him groomed right away, they could of called me to come get him instead locking him in a bathroom for four hours.

We have had great experiences with them in the past but after today do not think we will be returning. I originally called an scheduled an appointment for Sunday at 1:30 but there must have been some miscommunication because they are closed Sundays and she had us down for Saturday. Since we were unable to do Saturday we rescheduled for Monday at 2pm. My wife dropped her off at 2 and was told it should be a couple hours and we would get a call around 4 or 5. We had not received a call yet and had finished our shopping and it was already about 430. So we decided to just head over and see if she was done yet. When we arrived our pup was still in the same cage as when my wife dropped her off two and a half hours earlier panting very hard with no water available. We asked if she's was done yet and we were told that she hasn't even started with her yet. Saying that she had some body leave at noon and we shouldn't have expected the dog to be done yet because she said she would call and she hasn't called yet. We ended up just taking our pup and leaving and will be taking our business elsewhere.

Tried calling and the person who answered was rude, sarcastic, and unhelpful. Avoid this place

Absolutely fabulous! They take great care and handling your dog.

Great with the dogs they always come back smelling great

Very good experience. They got me an appointment the next day, took good care of my dog, and very clearly care to do an excellent job. Both the owner and the staff were very friendly and asked for my feedback on the haircut to make sure they improved on it the next time, although it was exactly what I wanted anyways.

I was appalled to think while grooming they abused my pup that is a year old. He is a minature schnauzer and he came out with bald spots on his face and underneath his eyes. They tried to make excuses that they got a new pair clippers. Then later stated that he wouldn't stay still. What poor excuse. My dog was abused period and it took 2 to 3 weeks to get back to normal. Would never recommend them. They don't even deserve this number rating either

They always do a nice job with our dog. Small business, big heart. They always seem to do their best without taking big company shortcuts. I'll gladly take any minor inconveniences that arise from people I believe are trying their best.

I wouldn't take my babies Anywhere else!!

Quick in and very caring

Sandy is Awsome with the dogs. Prices are good too.

Very nice and very clean and great with your pets

SANDY IS AWESOME!! She stays b use so it's best to book a week or so in advance.

Take my Bella here for a nail cut often. I always get right in and the staff lets me stay right next to her while they are cutting or filing her nails. I appreciate this considering she is old and gets nervous when in the spa. Other places have taken her back to a room without me. I know my hands and my voice make her feel comfortable. Very fair priced too!