Cat Snap Savoy, Indiana

This was a real roller coaster of an experience. Pros: easy to browse available cats, easy to apply, prompt response from an adoption specialist. I spoke with Debby, she was great. Answered my questions, had some great ideas for introducing new pets, very respectful and friendly. Cons: Debby was not cleared to make final adoption decisions (she was upfront about that during our talk). So, a person I had never met, or spoke with declined my application because I have a toddler and she did not believe me when I said I was not going to declaw. They don’t seem highly motivated to get their animals into loving homes. It’s clear they are passionate about a very narrow agenda. While I respect that it comes from a good place, I think ultimately they need to decide if the are a rescue or a boutique. I would also recommend that they be transparent on their website about the types of homes the plan to approve. If you don’t think kittens are best fitted to certain homes, say so plainly and save everyone the time.

Answered all questions kindly and with patience.

I believe CATsNAP should post their "no declaw" policy on their website, rather than baiting people by asking the question "Will you declaw?" then denying the application if they say yes. I received a rude, condescending email telling me that declawing is mutilation with a link for me to follow for "more information". I wish they would have just been upfront about this policy instead of me and my daughters getting our hopes up about finding the perfect kitty on their website.

I’m a fostering mom for catsnap. The volunteers here really care about the cats and they always try their best to find forever homes for cats. I have fostered two cats from them now. They respond quickly and make sure all the kitties are in good health while being there and before adoption.

A wonderful cat rescue group. Follow them on Facebook! Donate or volunteer! Great people doing important work!

We had an appointment to go there to see a cat, we went and met with a lady. The experience was weird throughout the meeting. Of course , we did not go through with the adoption.

So I've never had a cat before and they ask a question about will or will not declaw and I never would harm a animal but I thought I entered NO declawing. Anyway I was met with a rude email about how I'm inhumane, legit rudest email I've ever gotten trying to do somthing nice for my kids. I felt like it was highschool that email was so not professional or even understandable. But I hope anyone els has a grate experience and saves the life of an animal.

Friendly and helpful staff. Helped me get my grandmother's 5 cats fixed reasonably priced and got an appointment fast.

I tried to adopt a cute calico kitten from this place. I live 4 hours away and was willing to make the drive for the kitten. I calico of 19yrs. Passed away in July. After their review from my vet I had missed 1 vaccination shot over 10 yrs. Ago for my cat, their for they wouldnt let me adopted, wow really 1 shot ? Guess they over look the fact I spent $400 in 1 month to try to save my 19yrs. Old cat and the fact she lived 19yrs. Under my care. This place expects you to b perefect I guess

Cat Snap is the most disorganized and unreliable animal adoption agency I have ever tried. Not only was I unable to contact them via phone, when I tried email, it was full of grammatical errors and misspellings? It felt uncomfortable and strange and I worry about how they monitor and care for the animals when they can’t even *function* in a professional manner. Embarrassing

I just adopted a sweet little cat from CatSnap today. I put in my application on a Tuesday and was approved and confirmed for the meeting on Wednesday. Very quick responses and very nice staff! I appreciate what they do for these animals and how they make finding a companion easy! They are clearly doing the best they can during this pandemic and they want what’s best for the cats. Would recommend!

I didn't go into the shelter with any expectations. It was the best decision, because I let these two choose me on their own. I adopted them Sept 6th and I feel like they were meant to be.

The process is super weird. Really ruined my motivation to adopt a cat. As we need to figure out if the personality of the cat fits ours, we planned to see the cat first and then decide. That sounds a good plan, no? So today we were caught in the dark when we were told we need to take cat home right away if we want him, or we have to go to adopt somewhere else. As we did not bring a carrier with us, (because this is really supposed to be a meet and greet), we offer to buy a carrier in 20mins and come back (as our appointment is 3:00 to 3:30, and when we offered this options, it’s only 3:05) but we were told an absolute no as she said no one would be here in this building anymore. We were also told we cannot pick him up another day or even later the same day. Seriously, no one will come back to the facility ever just to take care of the cat?? So we can not just pick him up then? Also the volunteer who works there today keep emphasizing her responsibility is only to be there to send this cat off. We won’t take her more than the planned 30mins to buy a carrier and come back. And we offered ways might help solve the situation. We are so confused and just felt she doesn’t want us to have the cat. We were confused and hurt. We just want to be a responsible family to find the best fit for the cat we take home.

This place deserves zero stars. I should have looked at the Yelp reviews before trying to work with this shelter. The leadership, if you can call it that, is inept and downright rude. It is obvious that the individuals running Catsnap have had zero experience managing any kind of organization. They are fixated on petty drama, which they seem to attract lot of. Frankly, they are an unpleasant group to deal with. From their communication style - confrontational, poor grammar, and emotionally stunted - to the point blank harassing and appalling text messages that prospective adopters and volunteers are subjected to, Catsnap is a mess inside and out. I was not impressed with what I saw of the physical lodging for the cats. Multiple cats in small windowless rooms left alone for hours at a time. It is obvious that this organization is simply a power trip for those without any other source of control in their lives, and the cats are just an aside. I would strongly recommend against adopting from or volunteering with Catsnap. Do yourselves a favor and work directly with the Humane Society. They're far more honest and transparent. I encourage anyone who has had a similarly negative experience with Catsnap (and there are lots, as the other reviews demonstrate) to post reviews here so that more people will learn the truth about this shelter.

I lost my best friend tomcat very recently and was intrested in possibly adopting a cat. But I just wasn't ready, they were very understanding. They showed me around and since they do so much good I did make a donation and am strongly thinking about volunteering, probably will.

This is a wonderful organization doing amazing work for Champaign-Urbana cats in need. Their responsiveness is next-level, they're very appreciative of people interested in adopting/fostering/volunteering, and the amount of attention they pay to each and every cat they come across is inspiring.