Uncle Bill's Pet Centers Express Indianapolis, Indiana

Friendly staff, clean and organized store, plus a very cute bird that will sit on your shoulder!

Best pet store in town

Very helpful and knowledgeable staff, helped me get in and out of the store fast with exactly what I needed.

Staff was great and very helpful. Store clean & well stocked. Got everything I went there 4. Probably the nicest Uncle Bills that I have been too.

Staff is great! Selection isn't the best ????

small place with limited inventory

Had some questions but no one is answering the phone, I know I picked a time when they are not busy but I never been to this location before, and it already on my bad side. I called 3 times, it ring until someone just answered the phone and hung up the phone. All 3 times. Don’t respond with a “What can we do to make this better”. Just fix your problem. I will take my business to another location or another pet store.

Great selection for both dogs and reptiles

Always friendly and helpful stuff !

Went to store and parked in front of it. Called on line number listed. After 10 rings girl told me she couldn’t help me. Asked if I went on line and ordered right there.. no couldn’t help me. Have been spending money regularly there for a long time. Will be taking my money somewhere else. Rude help‼️

Best Uncle Bill's I have seen, the others need to learn from this location.

tired to steal my giraffe

Very limited selection of supplies, but that's to be expected since it is the "Express" store

Love how they take care of the pets

Not as much variety as a regular Uncle Bills.

I was in this store once and I don’t ever want to go back. Not because of what they did but due to their animal husbandry. The fish tanks looked good, though it seems they are being taken care of by someone that doesn’t really care either way. The dogs and small animals are in such small enclosures it’s pitiful with almost no to little time to run around, play and stretch out. Then, I saw they had A sugar glider....a single glider, in a cage with dangerous materials to sleep in and climb on, a wheel that could maim or even kill the poor thing and the poor thing got ZERO bonding time with anyone!!! She was a stressed out, nervous little fluffy wreck!!! They are colony animals and need to be in pairs at the very least!!! That wheel will kill a glider, if not deglove their tails or break a leg!! The Only reason I gave this place a 2 star rating is because one of the employees, whether he was just putting up with me or not, took time to stop and listen to what that glider needed to thrive and be in a glider safe environment.

I don’t know where some of these people where but it wasn’t at Uncle Bills . I’ve been to several locations over the years I’ve been down here and haven’t seen anything but nice animals and fish. They have better care than most animals who have to stay In a cage all day then out for an hour or two then backin a cage. No place is perfect all the time. They must be doing some right to stay in business. The bad reviews are people with another agenda.

Dark, narrow aiisles, and only one person working. Couple of rabbits and guinea pigs and a few reptiles.

This place is the best

Quick, friendly and very helpful staff.

Love this quick store never to crowed and the staff is wonderful

" didn't have what I needed

Nice people and nice store

We just visited this location and left with heavy hearts. I've always felt iffy about Uncle Bill's animal care standards, to the point where I actively try to avoid this chain, but we had a cricket emergency. The reptile habitats were filthy. The crested gecko diet was dried and crusty, who knows when those geckos were last fed. There was significant algae growth in some of the water dishes. Many of the reptiles were too large for their habitats. Nothing had temperature or humidity gages and I can only imagine that the temperature in every habitat was wrong. There was a full grown rabbit living in a small wirecgcage that neither employee knew anything about. At least two rabbits had no food. The parakeets were out of seed. Their water was disgusting. The puppy available for adoption at the store was sitting in a cart and at least rice i watched the employee leave him unattended. Not sure what the employees were doing, one was clearly on her phone when we came in.

Great for a quick item grab. I do think they could clean it up and organize a little better.

Used to enjoy coming to this store to look at the small animals and reptiles until they got dogs and cats, the dogs won’t stop barking at each other. It’s so loud you can’t hear the workers asking for help. Until they get rid of the dogs, I won’t be coming back here.

Great store ! I was eating at George's for lunch next door on Tuesday and decided to stop in and take a look around . The store was clean . The animals and there homes were in clean good condition and the staff was extremely friendly . One of the young lady’s I was talking to was helpful with the few questions I had - She was also explaining that they are a local business , which is better than big box stores ! will definitely come back soon if I ever get another animal !

This was a quick trip to Indy but we saw this shop and dropped in after lunch. The staff was friendly and courteous.

This location is in need of someone who cares, shelfs in shambles, multiple piles of animal excrement on the floor, and dirty cages/ tanks. I've been to good Uncle Bill's locations...this isn't one of them.

This store is very unorganized and smelled like animal poop. They did not have the items specified on their website and for most places i like to get pictures but due to the smell, all i wanted was to get out of the store as quickly as possible. The only cool thing they had their were the different types of snakes, other than that i would highly recommend going to any other pet store around.