Indianapolis Animal Care Services Indianapolis, Indiana

314 reviews

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Reviews: Indianapolis Animal Care Services (Indianapolis)

All reviews (314)

Yelp (32)

Google (282)

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Trina Mikesell

2 years ago

I was very unsatisfied one of the lady workers there did not want to help dealing with getting in the computer for a dog she was rude didn't want to help at all I should have gotten her name other people was there if a person treats a customer like that she don't need to be therei was there to adopt a dog

Tonya D Brand

2 years ago

I adopted this pup, and I'm so glad she was free, her name is now Leeha, she's extremely intelligent and she started out as my ESA however now she's my SDiT! She helps me with several different things including but not limited to depression and anxiety, but mostly with walking because I have an anoxic head injury that interferes with my mobility. Thank you ISAS and especially the adoption coordinator Camille DiMartin for helping me!!

mathew Kopp

2 years ago

Very difficult to deal with made my life a living hell to adopt a dog

Amy Sobiski

2 years ago

Wanted to adopt as we always try to adopt rescues. Website stated not to show up without an appt. I submitted my contact info via the website and never got a call back.

Amela Vejzovic

2 years ago

They care about all animals and that means the world to me. Seeing their volunteers take pride in loving and caring for each dog and cat is amazing and it warms my heart. My adoption experience was wonderful and I got to rescue the sweetest pup, my furbaby Scar. Without the hard work put into this shelter, idk where it would be but this place is saving lives. Highly recommend you adopt a pet here, do not shop!

Bonnie Edwards

2 years ago

Very helpful & friendly staff. Our new addition!

Brandon Sheets

2 years ago

They act like they care about animals. I had a stray come into my garage that is scared and little aggressive from being scared. Says they can’t come get them for a week. I can’t take care of the dog with my other dogs Does anyone know any dog catchers that can come get a stray

Brian Brown

2 years ago

Great, quick on finding butterscotch a new home. I have brought several cats over to animal control to find new homes, thank you animal control for being a no kill shelter.

Brittany Lock

2 years ago

IACS is one of the best shelters in the state of Indiana. The staff and volunteers at IACS truly care about the animals in their care and do everything possible to help the animals and the people who come through their doors. I've adopted two cats from them on two separate occasions (Oct. 2019 and Feb 2021), and both times, everything went well. The shelter was busy both times I went, but there were still staff available to help me when I had questions and later when filling out the adoption paperwork. I cannot say enough good things about this organization.

Cecilia Bonilla

2 years ago

Love my experience!???? The employees was so helpful and nice! They answered all my questions and gave me resources for my new sweet little kitten Sally!!???? Thank You!????????????

Clint Ettinger

2 years ago

Staff is absolutely fantastic. Was such a great experience working with them on finding my new sweetheart. Despite not being able to walk through the kennels due to covid, their knowledge of the animals was very apparent. They helped me choose between a few "candidates", I'm positive they would have continued to bring more but I decided on a particular pupper quickly. They were so helpful with the adoption process, answering all my questions and information about the animal. The lobby was very clean and inviting as well.

Conor Lee

2 years ago

They need help from our mayors office or somebody in city government. They still use tons of paper, they have weird hours, require appointments for everything and the staff seems like they’ve given up. I feel sorry for the citizens and animals in Marion County. This seems like a larger issue that’s out of control and the staff there is just trying their best with limited resources.

Diane Poteet

2 years ago

Friendly staff. Staff really seemed to care about the animals.

Gladys Luna

2 years ago

I have been calling them and 211 as well as Marion County and IMPD about a poor pitbull that is chained up in the neighbors house and cries and barks ALL NIGHT LONG this is ridiculous that No one has even came by to investigate this issue poor dog I feel bad for it cause if I’m freezing cold imagine it .

hayley lee

2 years ago

i needed to surrender my cats, i drove up there and they told me to leave my cats outside because we didn’t have an appointment. the MOST unprofessional place i’ve ever been to. if i could give it 0 stars i would.

Heather Gonzales

2 years ago

I would rate 0 stars but I can’t so guess y’all get this one for no reason at all! They tell you a dog could possibly be urs and then say they will email you or text you to let you know and show proof that dog isn’t urs yet looks just like urs and then say they don’t have to provide anything YALL ARE SOME LIARS POLICE ARE GETTING INVOLVED HOPE YOU HAVING A NICE DAY RN BC YOU WONT BE LATER????????

Kareema Cornelius

2 years ago

I've been reaching out emailing and all to adopt nobody ever contacts back nor answers calls

Nancy Smith

2 years ago

The people there were very nice...I am missing 4 Community Cats and they took me thru the facility so I could see if any of them were there but they weren't ????????

mythicalcreaturex

3 years ago

Go adopt a cute animal they need your help

christopher

3 years ago

Very accommodating, clean, very well mannered knowledgeable well kept employees. Establishment had a really nice training area. I know the dog surrendered will be adopted by a loving family very soon.

Christina Lawrene

3 years ago

Very nice people The staff was great

Annette Straley

3 years ago

Just took back Ghost to have him fixed then we'll pick him back up to go to his forever home!!!

Big Country

3 years ago

It sucks your pet gets picked up u go get them then they want to issue tickets after paying there fee getting your pet out

Cathy Ford

3 years ago

The staff is amazing. Listens to the kind of personality we wanted in a dog and she has not disappointed.

Kayla Morris

3 years ago

Very easy to work with for adoptions, all adoptions are free right now. They do large and medium size dogs.

Tess Stader

3 years ago

People were very rude. The cat cages were so gross. Poor kittens were rolling around in their feces. Cats were going to the bathroom outside of there litter box because it was so full and there was feces on the floors too. The smell was so overwhelming. We went to another shelter that was so clean and animals were too. No smells nothing. I feel bad for the animals there.

Dennis Glass

3 years ago

The lady with the deep voice ???????? was great she helped find us a pup that would be a great fit she was very detailed about behavior and everything she knows her animals

James Kennedy

3 years ago

A Hard working business . Please Adopt

Darrell Scrogham

3 years ago

Great staff and thank you Jesus for help they provide for our animal friends.

Nicole Baugh

3 years ago

My husband and i loved our experience at IACS. Took a bit to have us meet our hammy(they named him leon) but very kind people. Told us a little about his past and about his vet visit the day after we adopted him. Only thing that made me a little uneasy was IACS aged him at 1 but the vet said he was 6 years old. Other than that HIGHLY recommend!

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Indianapolis Animal Care Services, Indiana, Indianapolis

2600 S Harding St

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