City Way Animal Clinics - Mass Ave Indianapolis, Indiana

Definitely a bit pricey but they are quick and sufficient I paid 113 for a total of 2 shots for my baby today I will be checking into cheaper vets but they definitely handle my baby with care just to expensive for me

I have been a patient at these locations for over 2 years never raising an issue and my dog has been seen quite a bit due to an on-going medial issue. I had good experiences with very kind staff until my dog saw Dr. Jessica Squires. After having one follow up conversation with Dr. Squires about my pet and her condition, I have decided to take my business elsewhere. My dog’s issue recently started again and after Dr. Squires explained to me her thoughts, I tried to express my concerns and questions and she never let me finish a thought or complete a sentence. She was very rude to me by interrupting me and talking over me while being condescending any time I tried to speak. Finding this unwarranted behavior towards me shocking and appalling, when I finally was frustrated enough, I said that I did not appreciate her not letting me finish a sentence. She immediately turned it on me being in the wrong. When I said I would take my business elsewhere, she happily saw me go with no hesitation. Having a sick pet who has constantly battled this issue and countless of expensive visits is stressful enough and she was extremely rude with zero compassion and understanding. She asked if she could send my records to my home e-mail and when I asked for it to be e-mailed to my new vet instead, she responded they could not do that (which I know is not true). Very disappointed to say the least.

Amazing service! Felt very welcome and they answered all my questions!

Just moved to the area and spent weeks trying to determine where to take my 9-year-old anxiety-ridden dog for a checkup. Finally picked City Way's Mass Ave location, and I'm glad I did. The techs and vet (Dr. Jones) were so friendly, and so patient with my fearful dog. They spent a lot of time just gaining her trust and trying to make the experience less stressful for her. I would 100% recommend this clinic, especially for anyone who has a dog that's fearful of vet visits.

I was able to get my doc, Hotch in the same day due to a cancelation. They were so kind, professional and helpful. I got ALL of his vacinations, bloodwork, nail trimming and more done for such a good price. Coming from other institutions that would have cost well over 1k, I only spent $369. I cannot reccommend this place enough. They were so sweet, too. This will be the only place I take my animals. <3

It's pricey but I feel like my big dog is well taken care of.

Great as always! Even after moving away from downtown I won't take my dog anywhere else!

Recently re-located to Downtown Indy and was in search of a new vet. A friend recommended City Way and we couldn't be happier! You can tell the staff really care for the animals and are invested in their well-being. It is a little on the expensive side, but well worth it for our Stella's health!

Friendly, efficient, and great service!

Very special people. So very kind and caring. Definitely recommend for your fur baby.

Very caring and attentive staff! I have an elderly cat and 6 month old puppy. With multiple locations, I know if an emergency arises I can get an appointment. Being a new dog owner, I has a lot of what I would consider ‘silly’ questions. However, the staff helped me brainstorm potty training on the 4th floor of an apartment, feeding, and kennel training. Really appreciate the above and beyond service by all the staff!

Such a great place! I would bring my kids here to go to the doctor if I could!

Our normal vet is City Way Fountain Square but I brought my dog here because she wasn’t feeling well. When they told me it wasn’t anything serious I cried out of relief and happiness. I felt like a crazy person but they understood and were so sweet. Thank you ????????

I brought my sick, little kitty, Benny, to see Dr. Squires today. We had the most amazing experience. The service was excellent from everyone, especially Dr. Jessica Squires. She was so kind, helpful and sweet with my newly adopted kitten. He already is doing better. Everyone, if your little furball, bundle of joy needs help, take he or she to see Dr. Squires and the entire staff at City Way Mass Av. Animal clinic!!❤️

I just moved to Indianapolis, so not knowing the area was tough in searching for a vet. I recently adopted a puppy and within a few days I noticed he was experiencing discomfort. I called Mass Ave Animal Clinic and they had an appointment ready in under 24 hours for my little guy. As a new dog owner and new resident of Indy, I don't have the luxury of a huge network/web of expertise with local businesses. The professionalism, responsiveness, and reliability of MAAC in the past week alone is enough for me to keep coming back. Plus, everyone from the doctors to the front desk staff are extremely friendly and knowledgeable on the phone and in person. Thank you all for what you do!

They take such good care of my fur babies im so glad I found such a good reasonably priced vet close to my area.

Very good science based clinic with a great staff and doctors. Would definitely recommend.

Pretty much all you can ask for in a vet - friendly service, knowledgeable staff, reasonable prices, and excellent care. I have used them for almost a year now and am appreciative of Dr. Squires and the staff here whether it be for annual exams, illnesses, or referring me to a specialist. They have even provided me with proper nutrition information to keep my dog healthy and help her lose weight, among other things. Highly recommend and will continue to use them for future vet needs.

Extremely overpriced; it feels like they are in it solely for the money. Money/business comes first and animals and their humans come second. We paid an obscene amount of money for a spay ($1300) and then when we had to put our dog down 3 months later, they showed no care. We heard nothing from them even after the emergency hospital notified them.

Very impressive. Still have great experience even during the pandemic.

Very professional and knowledgeable. Extremely friendly; compassionate with your four-legged family members.

At 13 years old my dog is in the twilight of his life. We visited City Way Animal Clinic - Mass Ave for a second opinion on a recent diagnosis and we have never received such wonderful care, compassion or genuine empathy at any clinic we've visited previously. I'd like to thank Dr. Smith, who was knowledgeable, thorough, attentive and honest, as well as the staff members who were there before, during and after our visit.

I've been bringing my pup here and so far so good . Prices are excellent no complaints here . Well I do have one complaint....they need a westside location!

This was our 1st visit, which can be overwhelming, but it went very smoothly. Everyone was very patient, even when I called them several times with a dozen questions!

Thank You for taking care of my Brother and Sister-In-Law with their sweet Tippy. It's NEVER easy to say goodbye, but you (City Way Animal Clinic) helped make the heartwrenching decision more peaceful. Thank You for your kindness.

Our pup loves coming here. The staff members are super friendly. I always feel like our dog is taken care of here. It is a bit expensive but worth the extra price tag.

I love their caring of Kaleigh. They've followed up with me to make sure she's getting better. They have great programs for veterans.

Love this vet! The best techs and doctors around!

Horrible service. Completely ignored during appointment time.

This clinic is full of incredibly talented and kind people who really care about animals. We take our English Bulldog to this vet and they’ve consistently given him A+ care.