PetVet365 Pet Hospital Florence Florence, Indiana

93 reviews

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Reviews: PetVet365 Pet Hospital Florence (Florence)

All reviews (93)

Yelp (1)

Google (92)

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susan caldwell

2 years ago

They are very helpful and flexible with scheduling. I love that you can text them any question and they always get back with you. They are great with our dog Milo. He has major anxiety and they are wonderful dealing with him. Just overall …

Karen Behne

2 years ago

Amazing experience for myself and dog, Bailey. I like how Dr. Smith explained the surgery my dog was going to undertake as well as kept in contact with me days after the procedure. Thank you so much for taking good care of Bailey.

Charlotte Calloway

2 years ago

Accepted Zephyr immediately when he was sick and no one else would accept him or wanted $150 to walk through the door plus 8hr wait time. I am so very grateful for all the effort this place put forward to try and help my dog b4 he passed away..... I am eternally greatful

Cassandra Listro

2 years ago

The staff at PetVet365 is awesome. Everytime that I go there, the whole staff is smiling. They always respond back to me with any questions that I have for them within a matter of minutes. Their puppy plan helped me afford all of the …

Taylor Montgomery

2 years ago

I cannot brag on this vet’s office enough. I have 4 pups so as you can imagine, there is always something going on. Dr. Smith and Dr. Bernal and their staff have gone above and beyond to take care of my pups on several occasions including Christmas Eve 2020. After being a customer for now 2.5 years, PetVet365 has proven over and over again their reliability, compassion, professionalism, and love for our animals. From my experience, their top priority is the health of our animals while also providing a welcoming and safe environment for everyone.

Sarah Reisenbeck

2 years ago

I took my reactive dog to this vet clinic and had an extremely positive experience. They seem to understand that my dog, Moose, reacts negatively to other dogs and they made sure that Moose would not come in contact with anyone. The vet took her time in examining my dog and making sure he is healthy. The staff was friendly and gave Moose tons of treats to help with some anxiety. It was an overall good experience. Moose will look forward going back to this vet clinic.

Laura O'Brien

2 years ago

My dog ripped his entire claw off on New Years Eve afternoon. My regular vet was closed because of the holiday. I called Pet Vet 365 to see if they could see my doggy Steel. They were closing in 45 minutes, but said we could bring him in. The place was clean and the whole staff was so kind during the stressful time! They were willing to stay longer to help my furry best friend. To top it off, they text me the next morning checking on Steel. If you ever need an emergency vet choose Pet Vet 365, they will take care of your furry best friend like their own!

Rick Perry

2 years ago

These people are the best. They know how to take care of your pet large or small. They are on their game. They want to make sure everything is right, and the pet is in good health. PetVet365 has a great staff of doctors and assistants to help you in every way they can. Everything is in one place to the exam. rooms, surgery, and the pharmacy as well. I am very pleased with them, and my pet is too.

Heather Forman

2 years ago

PetVet365 is just simply the best. The saved my moms dogs life which gave us an additional 9 months with her that we wouldn't have had otherwise. In addition to that, they have always cared greatly for my two dogs. We recently found out that my 16 year old dachshund has cancer and they have been so compassionate and caring through this whole process. I couldn't image going anywhere else. The vets & vet techs are all absolutely wonderful.

Julia Botkins

2 years ago

They are amazing here! They always answer my question no matter how silly they may seem. The fact I can’t text them is so convenient! 10/10 would recommend this place! I tell everyone to go here for their veterinary needs!

Karen Chinetti

2 years ago

We have been taking our cats to PetVet365 for the last two years. We love the exam rooms that are specific for cats or dogs and are comfortable and relaxing for our kitties. There's no cold metal table, but rather a sofa, toys, and a climbing area. The techs there are so kind and caring. They treat our cats as if they were their own. And, the vets, particularly Dr. Smith, are professional, compassionate, and genuinely get to know the animals they treat. She greets us by name and by our kitty's name. She is so thorough. Dr. Smith has guided us through surgeries and specialists with our kitty. She follows up and checks in with us. She's amazing. I can't recommend PetVet365 enough. Truly the best care our cats have gotten in our many years as pet parents.

Kaycee Merida

2 years ago

We have been taking Archie here for about 3.5 years now for his laser therapy! They are so compassionate towards their patients and you can tell they all absolutely adore their patients and their job.The PetVet365 team has given Archie a …

kurtotto123

2 years ago

Pet365 is amazing. The staff are compassionate and caring. Nick is a gentle giant and took such great care of my sweet Maggie. Nellie and the ladies at the desk and the techs were super accommodating with getting us scheduled. Dr. Smith is wonderful. She is professional, and she cares for pets as if they were part of her family. She goes above and beyond. I cannot say enough about the team at Pet365.

Kristen Hall

2 years ago

I have used PetVet365 for about a year and a half now (even my family uses them) and they have always been great. This most recent visit, both my fur babies were sick. I met Dr Lambert for the first time and she had such a calming demeanor about her. She took her time with both my kiddos and asked all the questions to narrow down a diagnosis for my Stella girl. Dr Lambert text me first thing in the morning the day after to ask if they could send another lab off, and then even called me to go over Stella’s diagnosis. Diabetes. What feels so incredibly overwhelming and daunting, Dr Lambert was so empathetic and encouraging, making me feel a lot better about this diagnosis. The whole staff has just been incredible to work with. I am so thankful to have found this vet with these incredible doctors and their staff. Stella and Payton highly recommend ❤️

Mallory Gulley

2 years ago

The staff is so friendly and so loving towards my dog. I love that you can text the office since I'm not big on calls. My almost 1 year old doberman loves going to the vet, it's never a scary experience for her. I can't say enough good things about them.

Vicki Page

2 years ago

They always check to make sure my girl is doing well. She just had some canine baby teeth removed and a spay . She is doing well.

Rachael Bourke

2 years ago

We love Petvet365! Everyone treats my pets like they are family. Communication is excellent! I got texts with updates before, during, and after my cats’ dental cleaning. Any concerns I may have are taken seriously. My dogs love going to the vet to see their “friends” and get yummy treats! One of my cats is very fearful and Petvet has been so awesome with her! She now allows them to examine anything, even looking in her mouth! I would recommend them to anyone!

Emily Cornett

2 years ago

We have an 8 month old lab and he loves the staff at PetVet365! We used the puppy plan and thought it was a really good deal. We were able to call and text with the vet after hours when he ate crazy things or wasn’t feeling well, it covered all of his puppy shots and neutering, and we dropped him off for puppy play dates before he was old enough to go to the dog park. We are so happy we found this vet!

marlene gustafson

2 years ago

they take amazing care of our babies.we would never go to any other vet for them. my little man is a biter but they are so good with him. he had surgery on his leg and they were so great. they sent us updates and pictures . they always help us no matter what time of day it is. amazing people!

Alex Herrmann

2 years ago

We are visiting from out of town and had a last minute emergency situation come up. PetVet 365 is the best vet I've ever taken my dog Hudson to. We discovered an issue late on a Saturday evening and they worked with us after hours to schedule an appointment for the next day (Sunday! They're open on Sundays!). When we arrived at the building, I was delighted to see their patient rooms look like a room you might have in your house and there was even a toy waiting for Hudson to play with (and unfortunately destroy). Both Nick & Yvonne took great care and genuinely seemed to care about him and what was going on. The next morning after the appointment, they texted me just to check in and see how Hudson was doing. This vet is incredible and I wish we lived in the NKY area because we would absolutely make this our new vet. Thank you for being awesome!

Denise Caggiano

2 years ago

They do an amazing job creating a safe and happy place for pets. Lots of treats and belly rubs to alleviate any anxiety. The entire staff is personable and professional, and it is evident they love taking care of our fur babies!

brenda selzer

2 years ago

I am so happy that we found PetVet for our crew. With 2 very old Chi's and two very young mutts they have never failed to fit my clan in within 24 hours. Dr. Smith is so great with our pups. They love to come into the office. I can always count on a response to my many texts and that eases my mind some when they have any issues. We couldn't be happier with the care they take with our puppers.

Birgit Maynard

2 years ago

The most caring vets and staff you could meet. Very convenient, since they are open 7 days a week.

Becky Manis

2 years ago

My husband and I are fur parents to 6 dogs. 4 out off 6 are senior dogs. We first started seeing Dr Smith when we brought up Snoopy our 12 yr old beagle. He has had a longggg history of gastrointestinal issues. Dr. Smith listened to his long history and we had a plan of action. WOW what a difference. She understood his issues were also triggered by change of life style etc. He's doing awesome today. Dr. Smith takes the time to listen to her clients. Lily is our 9 year old beagle that we adopted from SAAP 2 years ago. She was diagnosed at with heart murmur. No medications were given at that time. We took her to you all and it was apparent to Dr Smith she needed medications. I'm happy to say she is doing great. The water pill is a challenge though but pee pads work great in the house ;) Coco is a 12 year old lab/beagle mix that had a seizure here couple months ago. When I call the office I was told to come on in and when we arrived Dr. Morgan got kisses from Coco which I have NEVER seen him react that way to a vet in his 12 years of life. When I have questions Dr. Morgan responds quickly. The office staff are awesome. Its a drive up to the office for me and they now smile when I say "first I have to potty before we go into the exam room" All the girls and Nick are awesome with our fur babies. Ms Charlie 8 yr old beagle/basset mix and Barney 3 yr old beagle, and Betty Joe 4 year old beagle are only ones that have had just regular visits no issues. :) We have never been to a vets office that is more caring then PetVet365 We were just a "number" at all the other places throughout the years. We are proud to call them "friends" You will never find a more caring group of people I give them 10 stars :) Becky Manis

Amy Hartig

2 years ago

The shelter had always muzzled my dog for Vet appointments. Today we tried PetVet365 and they were not phased by his prior labels of "aggressive" or "reactive". Dr. Lambert and PetVet365 were great!

Amber Brinkman

2 years ago

My Luna bug isn’t the best at vets. Well I heard about petvet365 from a friend and I love them and will forever use them. They made Luna and I both feel comfortable! (I think I was more nervous then my pet lol) but they were nothing short of amazing to us and went above and beyond my expectations!!! I now have a wellness plan with them and so excited to keep going back with Luna!! They even text me and ask how she’s doing!!! It can’t get any better than that!! Highly recommend!!!!

Harold Leggett

3 years ago

Very pleased with staff and veterinarians. Wonderful, delightful facilities with plenty of toys and comfortable surroundings for our pets. We will be back!

Amanda Goodale

3 years ago

Took in a family members pet last minute. Took it to get vaccinated and checked out. They were able to squeeze us in same day and took great care of us. Rooms are very neat, not a traditional vets office at all. Dr Smith took excellent care of our new pet!!

Beth Rieselman

3 years ago

I took my 2 kittens here after having a bad experience at another vet. I have never been more happy with my choice. The staff is very friendly, also when you are there they focus on just you. Wonderful place to take your pets.

Jackie Lawrence

3 years ago

I cannot say enough nice things about the staff at PetVet365! I love the convenience of texting for an appt, i love how kind and friendly everyone is, and it is comforting to know that the morning after our girl's appt, they will always reach out and check in to see if she is doing okay and if we have any concerns. They are professional, understanding, and true animal lovers. My pets will not go anywhere else.

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PetVet365 Pet Hospital Florence, Indiana, Florence

7289 Turfway Rd

Business Hours

Monday

9 AM - 5 PM

Tuesday

9 AM - 5 PM

Wednesday

9 AM - 5 PM

Thursday

9 AM - 5 PM

Friday

9 AM - 5 PM

Saturday

10 AM - 2 PM

Sunday

10 AM - 3 PM

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