Erlanger Veterinary Hospital Erlanger, Indiana

Do not take your pets there, I had an appointment for my leopard gecko and the doctor advised me to purchase a 5.0 UVB light. When I did purchase the light I realized it had the same brightness as a normal lightbulb which is very damaging to their eyes. I went back and talked to the doctor about it and they said they didn't realize that was it was a bright light. if I hadn't have done my research my pet would be blind at this point to say I'm angry is an understatement.

I was very impressed with the entire experience.

I love everything the team at Erlanger Vet does. Everyone is friendly, respectful, understanding, professional and above all takes the time to listen and explain.

There is no way you can make it any better. You all at Erlanger Veterinary are the best!! You all saved my Shamock from passing and treated my Amazon greatly and with respect. And then I bring my cat in, Diamond, with a swollen eye and she is almost back to normal. We love you all and would NEVER think twice about taking our furry and feathered baby any place else!!!

OUTSTANDING EXPERIENCE!! With parrots there is not many professionals treating birds and time is of the essence!! I got in quickly and was explained in detail all HONEST thorough options and risks. The ENTIRE staff were precious to myself and Draxxus! The price was well explained ahead and was as expected!!! THANK YOU for your professionalism and caring!!!

I had a great first visit at Erlanger Veterinary Hospital! The vet and her assistant handled my bunny with care and provided helpful feedback regarding his health and diet. I will definitely be coming back!

Everyone here is warm and caring and attentive to detail. So grateful to have been able to schedule here easily. Great communication and follow-up.

Normally we have a great experience with Erlanger vet, but today was our worst. I called and spoke with a Julie and said my dog was here a little early for our appointment. Julie asked for my dogs name and said very rudely well it’ll be a wait you can sit though. And I told her to call us when our dog could come in since I did not realize the lobby was open. She proceeded to rudely say hang on and put me on hold and said I’m getting you someone else. Lauren was very kind in helping us, but there was NO reason for Julie to transfer the call and be rude. Please learn some manners and customer service there is no reason to be rude. Kindness goes a long way. I would appreciate if someone could talk with me about my experience.

They took such great care of my little buddy Jim Beam.

I rescue and adopt senior dogs. When I got my Newfoundland Mix, he was 12 years old and in bad shape. From cracked toenails and infected eyeballs, to skin infections and regular checkups, Erlanger Vet Hospital saw my pup on a regular basis. They gave the best medical care they could to keep my old pup happy and comfortable. From day one, Shadow was cared and loved by Dani. When I came to the decision to put Shadow down, I was hysterical. All of the doctors and technicians who came through the room, gave me nothing but comfort. Dani was there until the very end, loving and holding Shadow through his catheter and carrying him in from the back when he couldn’t walk. She was the one who took the phone call and cried with me over the phone, and she said she made sure she was there the next day when I brought him in. She went above and beyond for my pup, as did all of the Vets who had treated him that day and before then. The doctor who did the procedure (I didn’t catch his name) did a fantastic job at explaining what to expect during the procedure before it happened. Everyone who was there the day I put Shadow down was nothing but kind and empathetic towards me. I cannot thank Dani and the whole team enough for holding my hand during one of the worst moments.

They are absolutely fantastic. No one could have taken better care of our girl, or done a better job on her surgery. They were professional, responsive, kind. Simply the best.

The staff is friendly, kind and gently. The doctors take the time to listen to your concerns, and are kind and gently with your pets. Would recomment them to anyone that is looking for a veterinary hospital.

This team of professional always provides top quality service!

Horrible experience! Made an apt was forced to pay a deposit only to have them cancle my apt. And refuse to refund me. Staff is rude and uncaring. Take your precious furbabys anywhere else.

I brought my dog to Erlanger Veterinary Hospital during the height of the pandemic even though I was concerned about COVID. My vet entered the small, poorly ventilated exam room and was not properly masked--he became irritated when I pointed it out and refused to mask correctly despite my apprehension (AND DESPITE STATE MASKING LAWS THAT ARE REQUIRED BY THE KY VETERINARY BOARD) . I mentioned this on the client survey that was sent in follow up. When I made the next appointment 6 months later, I was told that he would no longer see me because he was offended by my survey comments, even though he had been our dog's vet since she was a puppy. He was unprofessional in other ways--complaining about his ex wife at multiple appointments (do I need to hear this?), and made a racially insensitive remark about professional athletes that would have resulted in termination had he been an employee and not a co-owner of the practice.

whether I need to update vaccines for my cats or, sadly, put one of my fur-babies to sleep, Erlanger vet has always been my choice for quality health care for my cats. I have been a client for 20+ years. I will continue to be a client until that day when I go to Rainbow Bridge

????????????????DO NOT USE THIS VET. We were lied to about pricing and that they don’t have to go by the vaccine schedule that’s in their folder. Our puppy got his flu shot late so he’s 15 weeks today and got his second flu shot. They didn’t tell us at the last appointment that he was gonna need this at his next appointment. So we have spent over $400 in 2 appointments. When called to set first appointment up we were told $200 and than after that his next appointment would be $40 for puppy stage. Than today we get there do the appointment and it comes to another $200. When it should of been $40. We are not happy camper about this they messing with our money budget ????????????????

You are all so amazing --- no suggestions for improvement! I make the trek to Erlanger because of the excellent care you offer to my pets. Dr. Hastings and all of the vet techs are truly the BEST!!

I've been taking my dog here for about 2 years for grooming and veterinary services and I am completely satisfied. Staff is friendly, very thorough, and informative.

The entire staff is always friendly, super helpful!, very knowledgeable!! Summary of the appointment is really easy to read & provides detail of when our dogs last shots were given & when they are due again. They are a bit heavy on the up-sale. But never pushy if you say no to anything like a flu shot. I would recommend to everyone! So glad my boys are in their care.

Amazing place . They are so patient with my dogs . I would never take them anywhere else !

TL;DR - TAKE YOUR PETS HERE AND TRUST THIS STAFF. They will give your pets the best treatment possible. This has taken me time to write - where do I begin? My husband and I just moved from the west side of Cincinnati to the area. Mid-move, we took our Shiba Inu here for his check up as we were trying to feel out for a new vet in the area. My husband LOVED how they treated our dog and how kind they were to him in giving him all the info he needed as a new customer. In the meantime, our Great Pyrenees was becoming much less active and sad. :( She was born with a bad leg that never had the chance to be corrected, so when this first came on, we just figured she was getting old or having leg issues. However, through quarantine, my husband worked and I mostly stayed at home. I seen how sad she was, but when he would get home she would perk up as if she was hiding it from him. Our vet on the west side had just taken a tennis-ball sized tumor off her chin and had the tumor tested and said it was benign. For about a week, she seemed much happier to have that weight off her. That's when she started becoming very sad. We decided to take her to Erlanger Vet Hospital. She could barely walk at this point and the wonderful staff offered to have the vet come outside to check her out. It took him about ten seconds of feeling her leg to accurately diagnose her with extreme bone cancer and he said that's why she was in pain. Two lovely nurses came out with a stretcher to take her back to get an x-ray to just verify what the vet said. It was exactly as he said, she was full of tumors and it was hindering her breathing as well as her walking and many other things. With that said, he didn't immediately rush to putting her down, but she did have a fever and some other issues. This was my husband's baby and he was in a bit of denial. We decided to put her down, but my husband selfishly didn't want to do it before he went to work because he knew he would be a wreck. I have to 100% commend the vet here because he said exactly what needed to be said, and he did NOT care about our feelings at all, he only had our baby's best interest in heart. On the business side, that could be construed in a negative light, but he said what my husband NEEDED to hear. I had told him those things before we went in, but he needed to hear that from the vet - no matter how hard that was to hear. The staff were compassionate, helpful and caring. Right before we put her down, one of the assistants (I believe) told us that we were doing the right thing and that just hit us in such a way that has stuck with us. We had already been asking ourselves if we should be doing it or if we could do more. So thank you 1000 times to your staff. They gave us a little time to compose ourselves before we left as my husband was in denial that putting her down was even a possibility before arriving. They work with an amazing cremation service, Faithful Companion, and we got our dog's ashes back the next day and it was beautifully done. It also makes me happy to see a vet that takes more than just dogs and cats.

I don't think my experience could have been better. Dr. Schumann was great! He looked Sammy over for quite a while to make sure he didn't have mites and was very informative. He was very personable and friendly. I will absolutely keep Dr. Schumann as my vet for Sammy (Canary Winged Parakeet).

They were able to squeeze us in very quickly on short notice for an emergency. Everyone was very professional and friendly and I felt they were very caring for our little feather baby!!!

The staff was wonderful and very professional. Thanks to their help my cat is now doing great!

I have been a loyal customer of Erlanger Veterinary Hospital for over 20 years. The staff are kind and considerate and the doctors will all go out of their way to make sure you have all of your questions answered. They run a state of the art surgery center and their doctors are by far the most experienced in the area. I wouldn't consider taking my 19 year old cat anywhere else!

I have been bringing my cats to Erlanger for years and they have always been helpful with all of the ups and downs of cat babies. Would highly recommend them!

They All where Amazing and My Family and I look Forward to Making them a Partner in the care of our of our Family Pets. P. Dru~ Vallette

Erlanger Vet is a 1st rate clinic. They are always professional and take the care of ours pets very seriously.

We had our little conure at the facility today for a checkup and was concerned at how upset he was when we got him home and out of his transportation unit all the rest of today from11am after his check up. He was all good and healthy but he …