Petco Columbus, Indiana

Taking advice from an associate and spent a lot of money for a CBD oil for my anxious pitbull mix. I asked for advice on which products would do the best for sedating my girl to clip her nails because I was desperate. I took her advice and bought the most expensive clippers and most expensive cbd oil. Did not work. I gave her another dose.. and it. It may have made her a bit drowsy but not in any way like the associate insisted that it would. Still on high alert. Over $100 and not one nail clipped.

Wouldn’t let me buy fish since my tank was 10 gallon saying they need 2 gallons each. I was only going to buy 3 fish and my tank has no other fish in it yet. And the fish I was going to buy was very small. Would not recommend coming here

On my most recent visit, what I needed was in stock and staff was friendly. That makes a visit worthwhile to everyone -- me, the store, and our cats.

Stock was really low on various dog food items. The selection was not what I am used to.

The staff was helpful an friendly they answered my questions

Found everything I wanted, employees were helpful, friendly, and professional.

good variety of various pet supplies and pets ????

Had a hard time finding what I needed and took me forever to get help to take me to it

Store is always clean and the staff is always so friendly!

Friendly staff and was clean. Was easy to find everything we needed

The reason is that I was able to find winter sweaters for my dogs ???? one is very chunky and very hard to find her size XXXL. I was pleased with my purchase.

Ok store but a little pricey

Easy to order. Was ready when promised.. Discount for ordering was awesome..

Easily accessible and always friendly staff. Haven’t tried the grooming services yet, it plan to with the Golden in the future.

I could find what I need and I have had friendly service.

Cat food is the cheapest in the area.

Fish always have the ick. Employees are scarce, rude, uncaring

The store is always full of shoppers,and the employees have always been helpful.Thats the ingredients needed for a successful business.I take advantage of bargains,whenever I shop there.

Good selection of cat foods

Was looking for a fish, there were fish stuck in filters and dead fish floating in the tanks. Cashier forgot to ring up an XXL dog kennel. Then forgot to give me my entire order. I live 45 minutes its the only pet store near me. You can do better.

This is solely due to the fact I just had my dog in for a cut and wash and they cut her ear. Told us nothing about it, said she did better this time than last. $77 for a cut and bath just to hack my dogs ear. Wont be going back.

I love the attention and care that Jaxon gets when we take him in for his grooming! All the girls working are so exceptional with him! Our anxious little over stressing dog LOVES when we tell him he's going for "spa day"!!

Got a great parinese groomed and they did a great job wit her !!

Healthier selections of cat foods and there were sales on cat foods that seemed to be a good deal.

My tank has a large scratch on the front of the glass and is broken at the top where the screen slides in. The store management was extremely rude when I tried to purchase a beardie. They did not believe a tank was set up even though I did offer to give them photographic evidence. When my mother went in to purchase the beardie then questioned her about being my mother and did sell her the dragon which she took home to the tank she DOES have set up. Then she was told if anything happened to the beardie they would not refund her money as they STILL did not believe she had the tank. The management is CRAZY. Funny thing is, we have all had beardies and know how to take care of them. Every store we contacted to explain this situation to believed it was insane and said they have all heard the same things from petco... too bad we don't have a petsmart in Columbus so I don't have to ever shop here again.

DO NOT BRING YOUR PET HERE FOR GROOMING!!! I took my dog just to get a bath for grooming. She got sick, and petco will do nothing about it. I asked them to at least pay for the meds since she got sick there and they said no. I then asked for a partial refund and still no. They do not require bordertella. If I knew that before, I would not have taken her there. Your dog will get sick if you bring them here and they will do NOTHINF

I used to get mice there for our corn snake but they haven't had any for months and after several failed promises from them I finally found a better supplier who provides much better customer service.

The hermit crab setup is less than subpar. They need deep substrate to molt and they have harden gills which require high moister levels to stay healthy. The painted shells are toxic and should not be sold since hermit crabs chip and eat their shells, and they need both fresh and salt water bowls to keep their shell water mixture accurate and they need a huge variety of fresh food to choose from each day. Would give negative stars if possible.

Iam very unsatisfied with Petco seeing as to how they lied about a product, saying it wasn't used or damaged yet it was 100%. Then after selling this faulty item upon return the say they issued a refund which was almost 3 weeks ago now. And I have yet to receive my money back. I will NEVER recommend anyone I know to shop at such as place to lie and steal money from thier customer.

They were helpful.i love the fact that you can return dog food if your dog doesn't eat it.