New Castle Animal Hospital New Castle, Indiana

I take all my animals here. Their staff are so caring and gentle. They always do their best to accommodate my schedule.

Awesome vet and rest of the staff have called me every day with up dates on are fur baby Twila though out the day. I would recommend them highly

Very wonderful people working here. They've been taking care of my girls (dogs) for a couple years now. They're cheaper than some, but not the cheapest- however, they truly take care of your fur babies like you would hope they would. Highly recommend.

Very friendly staff. Our dog is a rescue from an abusive past and the staff were so good to her. Highly recommended!

Good doctors very friendly and responsible prices

I was out of town for work and had my dog with me. While away, we ran out of Heartgard and Nexgard. I called New Castle Animal Hospital and explained I was out of town and needed refills. They would not send them to me so I asked if I could get the prescription so that I could get them through Chewy. They refused to do that. So I contacted Chewy who said they would speak with New Castle Animal Hospital directly. The result...I was allowed to get them from Chewy as long as I payed a surcharge to New Castle Animal Hospital of $6.50 per prescription. This was a clear sign to me that they are more interested in money than my dog's health. We will be changing vets the very minute we get home.

They are extremely helpful & truly care!!

I'm putting 4 stars because the vets for the most part are incredible and give such good quality care! There was only once I visited when I felt pretty slighted by one of the vets there but I'm hoping they were having an off day. Each time I've went the vets are extremely gentle and excited to see my babies. They are always willing to answer all the questions I have at the end of my appointment. My review would be at 5 stats if it werent for the receptionists. I'm not going to slander anyone, but simply state facts. Each time I visit this office there is almost always someone at the desk but I am never greeted when I step up to the desk. The times I have gone it is never that busy. I understand being busy but even a, 'I will be with you in a minute' would be nice. Secondly, my cat has extremely bad anxiety and nerves when I drive him to the vet. The last visit I had we were trying to get him out of the carrier to weigh him and I was trying to be gently because as it turns out he had peed in the carrier on our way to the vet. With the carrier open, trying to coax him onto the scale, the receptionist stated something to the effect of, 'I'll be the bad guy' and yanked him by his scruff onto the scale. She didn't hurt him but I really didn't feel OK with that and she should have asked or urged me to get him out quickly before deciding to do that in my opinion. Overall, I highly recommend the vets especially Jamie and misty but the receptionists make me want to go elsewhere.

We have used this vet for 22 years, when Dr. Garvin Sr. Ran it. We loved him, but once he retired, things were never the same. Our recent exchange with them has forever lost my business. They misread my senior dogs lab work, and showing it to another vet once my dog is so sick she can't stand on her own, the new vet immediately flagged her liver numbers and said she is in liver failure, among other things. I will never trust them with another living creature. They may have cost my girl her life!

We love them!!! Everyone is very kind and friendly and they make you feel comfortable when you're there and they certainly do treat the animals with love thank you for all you guys do we appreciate you!!!????

Staff was very friendly. Thank you for taking such care of my Nestle.

I have always appreciated the quick availability for appointments and being able to be with my dog. Staff is very knowledgeable and helpful.

Turned us away when we had to put our dog to sleep. Sad part was that our dog was a patient of theirs and we were forced to extend his suffering until we found a place to help. Won't go there for any reason now. Lost our business and praise.

They showed the best of care and concern when I took my baby girl in to put tosleep. So professional. Thank you

2nd visit. Staff and doctors are friendly. Prices are reasonable, but not the cheapest I've seen. Medically they seem to know what to do. Onsite testing for some things like simple blood work.

Always nice and caring workers here

Always a PLUS PLUS

I highly do not recommend this vet. They paid no attention to my animals or me. I had to ask multiple times that they actually examine my pets, to no success. I should have contested the charge on my credit card. The feeling was that they were there to make $250 in 15 minutes off of me, and that was all that they cared about. It was so sad.

Was thorough and efficient. Will definitely return there!!!

I have always gone here and they make me feel like family and take my feeling into consideration whenever it comes to my beloved pets

Very nice people! Well treated, both me and my Chi!

My dogs always do well when boarded here.

I took my female dog hear and she needed emergency surgery she needed spayed her female parts were infected i have to say they did a good job but it didnt come without a high price $775 to get spayed a normal spay cost on a 50lb dog is no more than $200 but it was worth all of it in the long run my dog is back to her old self ..i like to find a vet that all about the animals and not all about the money like doctor orem was he would get out of bed to help a animal he had no bankers hrs and he was for the working man i never walked out owning more than $200 but vet like that are far and few between..

Entirely over priced and very rude staff. They also had no problem being very aggressive with my dogs. So I took my dogs and left and never returned.

Staff were all very nice, compassionate and attentive.

Don't like going here. One of my babies need attention. They are courteous and efficient.

They really made my Clinton feel better and I'm so very thankful

Friendly, quick in and out for nail trim.

They did great on our furbaby

They are great with our girls!