Happy Dog Hotel & Spa Carmel, Indiana

Take our dogs here for grooming. Pricing is great. Service is amazing. Mt dogs always look and smell so good when they're done. Using their hotel services for the first time this week. Will update once they have stayed.

They treated teak so wonderful.did a fantastic job on the grooming .Emily was awesome have already made an appointment for the next visit its a hidden gem loved it

Love this place & so do my pups. The groomers are great. The ones at the vet wanted to give my dog a sedative to do the nails. This place always gets it done nice with no problems. They also feed pups scrambled eggs for breakfast

I had made previous arrangements for my two 7 pound dogs to stay. It was easy to book online and when I called to confirm the staff was great to talk to. Unfortunately as soon as I dropped off my dogs my younger dog kept getting ‘jumped on’ and a staff member did not remove the other dog. My dogs stayed Friday-Wednesday and ended up with Kennel Cough, even though she is vaccinated. I was not alerted at all by staff when I picked them up. Suggestions would be more communication from staff members about how your dogs are while they are staying there… even if it’s just a conversation at the end when you pick them up.

My Bichon had been groomed twice and I was very pleased but on Saturday Emily shaved him! He looks awful- she said that he was matted but she didn’t call me and it will be months before he is back to normal.

Took excellent care of our babies. Let us extend their reservation on short notice, called us to discuss food, and let us know how they were doing.

We have been boarding our labradoodle here for years and he loves it! Nice people and pets!

Happy Dog Hotel is a great establishment. The facility is very clean and the staff are all very friendly and respectful. I love all the options and add-ons available when my dogs are lodging with them, especially the scrambled eggs with their food in the morning.

I love Amanda, she has been taking care of my Peyton since 2017 and she does an amazing job grooming her. Thank you to Amanda and the Happy Dog staff.

This was unfortunately our puppies first time getting groomed and we had a horrific experience. We were called to be told our dog was ready for pickup. Once my husband got there, they said that the groomer had nicked an old scab and that we probably didn’t realize it because of his long hair. When my husband got home with our dog, I was mortified to see a gaping wound on his hind leg. Me being in the health care profession, I knew that this was not an old scab and that this needed immediate attention for possible stitches. We took our dog to the ER and he had to have stitches in his muscle and skin. I understand accidents happen and I would have been more understanding if we were told the truth, but Happy Dog Hotel did not take any accountability and unfortunately we will never know the true story. They luckily paid for our ER vet bill, but only after much convincing and after seeing pictures of the wound. We will no longer use any of their services due to our personal experience.

My dog loves the Happy Dog Hotel & Spa! Shes always super excited when pulling up to the door. And shes all worn out when home!

Great doggie daycare, been going for over 4 years. Out of all the local daycares, this one wears my dogs out the best!

We haven’t actually used this place for their services; however, I called regarding dog daycare and the woman on the phone was very abrupt. Simple yes/no answers with no follow up information. For a place called “happy dog hotel and spa” perhaps the folks answering the phones could be more “happy” when speaking to potential customers. We’ll take our baby somewhere else.

I brought my dog in with me the other day while we were out on a walk, and although there were three employees at the desk, none of them greeted me. They look at me and my dog as if we were an inconvenience. Then, instead of asking me what I needed help with, the girl asked me who I was dropping off. We were considering them for a boarding facility, but I want to go to a place where I'm greeted warmly, not treated like an inconvenience before I even let my dog stay there. No thanks.

Great service and care for my baby!

The team at Happy Dog are excellent! They are professional, caring of your pets, and welcoming. Our pup gets so excited each time we take him there and always comes back very thoroughly groomed. The people love animals and it shows!!

Clean and bright with happy employees

Friendly staff. Caring. Amanda does a great job on our Teacup Yorkie!

The place is very clean & very cute looking & so I thought we would give it a try. I told them my 2 Boston's needed baths, IF their nails needed trimmed to go ahead, and they stayed in daycare for the day. I picked my babies up at 6pm and after getting home, I am noticing blood all over my floors!? Only to see that my dogs barely have nails left, have been cut clear past the quick and are ripping back open! My dogs paws are very tender now, they are in pain, & Ive been on the phone doing virtual visit with our vet for an hour now. I am livid, and very heartbroken. I have NEVER wrote a review in my life until today. My dogs had to have been yelping, had to have been bleeding all over there & not one word said to me when I picked them up. I am sick to my stomach. Do NOT take your animals here.

We boarded our 13 year old Pom-Chi mix here. She has never done well with boarding and we were very worried, but she did great! She actually ate (I’m sure the scrambled eggs helped) and was in great shape when we picked her up. I would bring her here again. Andrea, a staff member, was wonderful! She made pick up easy after a rough day of travel.

Paid attention to my dog's special needs. Asked appropriate and thorough questions about how to give her medication. Felt comfortable leaving Daisy there for a whole week, and if needed I would not hesitate to call Happy Dog again to make another appointment. I know she's in good hands.

3 stars due to the inaccessibility of the place. I understand that this is of no fault of the company rather the city of Carmel but it was SUCH a hassle just trying to drop my pup off for his day. I gave myself 20 mins to drop him off fill out his 1st day paperwork (one page, basic "who are you", " who are they" questions) and get to work which was less than 10 mins away. Due to the Hassle of parking I was late! So, if you are hoping for a quick run in and drop off in the morning before work. This may not be the place for you, UNLESS you are 100% familiar with the area. With all that said, in regards to my pup, he seemed to have a great day and they said he did great.

My dog goes to daycare a d loved it!

Billy dog loves this place

The worst experience ever!!!!! I don’t recommend this hotel, this owner can’t communicate for customer. She didn’t want to listen what we said. We disappointed, sad, I never use it.

This was our first time boarding here and unfortunately may be our last. The overall facility was nice and clean and the staff was appropriate on the phone when I called once for an update, however they can not follow proper instructions. We had our two 60 pound dogs food prepackaged, with names & days on each bag and said they were fed TWICE a day (8 bags total given at drop off for the four meals they would be at happy dog) when we picked them up 6 bags remain...I repeat SIX. That means they barely got half a bag a meal. I know dogs can survive without food for some time but when instructions are given and even write down on their paper that the workers see I find that to be ridiculous when they are supposedly a place that can be trusted with your fur babies! I am glad we decided to try the out for a short weekend trip rather than a week long vacation that’s for sure! One top of that I asked for my one dog to have a full day of daycare with his stay and when checking out and on the printed receipt they stated half day daycare, again not following my wishes.

Worst experience with these people. Horrible attitudes. They certainly will never get my business.

Nice place. Dogs love it.

Would recommend! It's a bit smaller then other facilities in the area but that works for me, less dogs so the staff can focus better on my two pups a retriever and a chihuahua ;) Additionally, I am always very pleased with how well the grooming/bathing staff cleans up my pups! Especially with my older pup. Plan to come back soon for another grooming appointment.

They gave my dog a good haircut. Reasonably priced.