PetSmart South Elgin, Illinois

192 reviews

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Reviews: PetSmart (South Elgin)

All reviews (192)

Yelp (19)

Google (173)

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Erin S

2 years ago

Always do a wonderful job grooming my two labs.

Randy Bannach

2 years ago

Had everything my mom needed

Twisted Joe

2 years ago

Puppies went to the groomer . They came out smelling great and very soft. Have to pamper the pooches.

Jeanie McNicol

2 years ago

Great staff it's not their fault low supply of kitten food

Johnny Westbrook

2 years ago

They have good information if you have a question and direct you to what it is you need. They were very helpful to me with picking the right dog food for my pit. I have made this the go to store for his food and snacks.

Peter HernandeZ

2 years ago

Good experience with the Grooming service

Sebastian Jacob

2 years ago

Very freindly staff.... Helpful.... Especially Susan and Mike....

Sue M

2 years ago

Nice staff and products stocked on shelves. Very cute kitties to adopt ????????

Trish Koch

2 years ago

Low stock, very few employees in the aisles.

Donald Nelson

2 years ago

Convenient and reasonable prices

George W. Prusia

2 years ago

They don't carry enough for the product that I'm looking for

jazmin ruiz

2 years ago

they do not take care of their fishes!!!!!!!!

Missi Layne

2 years ago

Sometimes a long wait to get crickets. Staff is always friendly though

Ebonyy Jones

2 years ago

1st time going appointment switched because the person that I initially booked with had an emergency so they booked me with Emily and when we got there we witnessed her making a dog bleed by cutting the dog’s nails and that should’ve been the 1st sign???? we ended up leaving our dog to get groomed with Emily and no later than 15 minutes after we made it home she called saying how nervous our dog was and that she wouldn’t e able to give her a bath and insisted she just give her a nice brushing and reschedule her. Should’ve followed our 1st mind and booked with the Schaumburg location.

Grant Myers

2 years ago

My cats will be happy, i just got a multi cat litter box.

Amber Kubiak

2 years ago

I made an appointment at the grooming salon in the South Elgin location. They were too busy to take my dog despite having an appointment and made me wait over 15 minutes just to speak to someone. When I spoke with the manager on duty she told me they could reschedule for the next day.

John Tyson

2 years ago

I needed a battery operated fish pump in case of power outage and they was the only place in the area that I could find one .

David Quandt

2 years ago

Love to browse in this neat, clean and organized store.

Debbie Cuellar

2 years ago

I have been coming here for almost a year and today they decided to do a thorough assessment of my dog that took 15 minutes making him extremely nervous. Despite the fact that he let them examine his nails and rub his belly without any resistance, they felt the need to argue with me about a policy that has never been enforced until today. They had no patience, and had very unrealistic expectations for a 1 year old dog and triggered behavior in him that I have never seen before. I would not recommend their grooming services, completely unprofessional.

Kass Embry

2 years ago

Always find cute things for my hamster here!

Roger Fick

2 years ago

The gal that helped us out was wonderful and very knowledgeable.

Sadie Anderson

2 years ago

The place where they get their cats for adoption never answers.

Ana Garza

3 years ago

Everything you need in one place. Staff knowledgeable. Good customer service.

Lulu Gutierez

3 years ago

Super nice staff, reptile and aquarium stock are better than expected. I only wish the ghost shrimp supply lasted as every time I ask it doesnt seem like they have any.

Mike Hodge

3 years ago

Always the most friendliest cashier's.

Sennobia Gillespie

3 years ago

My little furry family is very content with PetSmart I have three cats and two dogs that have been going to PetSmart for 10 years to Banfield Clinic for their care great pet store awesome Clinic for your pets overall I just love this pet store

Nell Solis

3 years ago

Love to visit the store to take my dog to make more friends and buy whatever he wants????

David Quandt

3 years ago

Store is clean and organized. Staff was super friendly, as well as, helpful.

Jason Strackany

3 years ago

They were vert helpful and knowledgeable. I ordered online tonight at 7:50pm and it sent me a email saying I had to pick up tomorrow. Not 10 minutes later I get a email saying my order was ready for pick up. Thank you for the speedy online service.

lorenzo deluca

3 years ago

Good place to get your pets needs, staff is always helpful and very friendly

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PetSmart, Illinois, South Elgin

428 Randall Rd

Business Hours

Monday

9 AM - 9 PM

Tuesday

9 AM - 9 PM

Wednesday

9 AM - 9 PM

Thursday

9 AM - 9 PM

Friday

9 AM - 9 PM

Saturday

9 AM - 9 PM

Sunday

10 AM - 7 PM

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