76 reviews
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Yelp (36)
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Aleigha Holmes
3 years ago
There are not enough words to express how amazing this Vet office is. I have worked with rescues my whole life and have dealt with a lot of different Vets and Animal House by far is the absolute best staff I have ever met. They all genuinely care about me and my fur baby's health and happiness. I am so in love with all the doctors and staff that even though we are moving to Tennessee I will continue to bring my pets here. I have never had a bad experience and am so thankful to have found this team. Thank you all♡
Rebecca Lynn
3 years ago
After horrible experiences at our previous vet, Animal House has been incredible. Everyone from the front desk staff to the vets have gone above and beyond to help care for my dogs and you can tell they have the knowledge and experience to care for your pets. Jenny at the front desk is friendly & patient with everyone. Denaya the technician is very knowledgeable and kind to the dogs. Dr. Tracey Gebhard takes the time to explain all of the options and the costs associated with those options. It does not feel like they are in it to make money but rather they truly care about the animals. Dr. Tracey took the time on a 30 minute phone call to explain my dog's diagnosis and answer all of the questions that I have. She was also able to diagnosis my very sick dog after our other vet refused to see her. I would give more stars if I could. Definitely recommend.
phil d
3 years ago
Excellent! You can tell they really care about your pet and are passionate about what they do! The vets and the techs are great with animals and Michelle at the front desk is amazing! Highly recommend!
Nina Jones
3 years ago
I love these people so much. They go so far above and beyond. Supportive and thoughtful and Im so grateful to have found them.
Andrew Cool (Chudley645)
3 years ago
Dr Gebhart is the sweetest doctor there and really looks after your pet. However, the rest of the staff leave something to be desired. I was supposed to call for a life saving procedure for my pup and i did. They said they would call me back to setup the appointment and never did. The doctor left the office before I could get there to find out exactly was going on with her. My pup ended up dying because they couldn't see her right away and I was forced to bring somewhere else. Their carelessness of not returning my call and not helping when I needed it caused me to lose my pup. They are a great hospital but this has soured me and I won't be returning. After she had died I heard nothing from them even as a follow up. The emergency room sent a card and condolences.
janice smith
3 years ago
I cannot say enough about Animal House Hospital located in St Charles Illinois. The staff is fantastic!! They were very kind, caring , & loving, toward my dog. Mae Mae, who had to have major surgery. Dr Scott is incredible, he is a very... caring doctor, professional, & will always keep u up to date, & well informed. Mae Mae would not have survived without them. I thank God for Dr Scott and his entire staff. They go above & beyond. I highly... highly recommend them. You will be satisfied & happy that you did.
John Barry
3 years ago
They don't feel that making sure new puppies are properly vaccinated "essential"
Lisa Mendel
3 years ago
Caring! Everyone is very thoughtful and helpful. We Moved our animals , at that time 2 dogs, to Animal House over 20 years ago. They helped us with a very ill young dog with several issues. We have had many pets and they have always made me feel how important my pets are to them! Thank you
W “B” A
4 years ago
They really care about their patients, and the owners. I think that is a big difference.
David Carey
4 years ago
Reliable local vet you can trust.
Holly Niemoth
4 years ago
Great service and staff. Caring and informative team, I highly recommend.
Kathy Catalano
4 years ago
Everyone here cares beyond their call
Kathy Gawne
4 years ago
Staff is very kind and appointments are on time. And the Drs are great!
Michelle Adams
4 years ago
Experienced and caring doctors with a wonderful staff. Love the availability and attentiveness. So glad we found this practice for the care of our furbabies.
Sara Balgeman
4 years ago
Super friendly staff who does a great job!
Andy Thomson
5 years ago
They we're awesome with my cat.
Rachael Malmgren
5 years ago
Great vets and vet techs and convenient hours. I take 2 cats and 2 dogs here for the past 4 years.
Maureen Rempert
5 years ago
Animal House has cared for my two old dogs their entire lives. The doctors and staff are kind, realistic, and supportive.
Mary Zwirn
5 years ago
Good vets and staff. Willing to work to help get you through an emergency.
Kathi Polz
5 years ago
Love the care and compassion from the vets and staff. Wouldn't take my dog anywhere else. Two locations.
Jeff Houtkooper
5 years ago
Wonderful place. They take great care of our dog.
Gab Ster
5 years ago
Dr. Pruss is an excellent veterinarian! Very thorough, compassionate and highly-skilled! I brought my cat in and got a biopsy done on a questionable lump and the entire staff was friendly, warm, and communicative. I highly recommend this place, I was very pleased that everybody went above and beyond to accomodate me and my cat Baby! Thanks to Dr Pruss she's recovering nicely:)
denise campbell
5 years ago
Animal house st.charles is a wonderful vet hospital. I would never consider going anywhere else. Dr Pruss is very compassionate with both the pet and the owner . She has taken care of our last 2 dogs. And now she is helping us with our golden retriever puppy. Thank you Dr Pruss!!
Dan Nicholson
5 years ago
Veterinarians improved over past years.
Corinn Sparks
5 years ago
Very affordable care for my dog. Very nice and caring staff.
Gerald Miller
6 years ago
Great vets, wouldn't take Charli to any other.
Jonathan Richards
6 years ago
I've taken my cats and dogs here for over 7 years, and over time they have been seen by all of the vets. The staff is friendly and flexible with scheduling, and are up-front with cost estimates when they are able. I've recommended this place to my friends, and will continue to do so.
Brian Forster
6 years ago
Great people! They took great care of our pup at a great price. You have earned a lifelong customer.
Pam Israelson
7 years ago
Animal House is the best vet I have ever worked with. The staff is compasionate and treat you and your fur babies like family. I highly recommend them anyone.
Kami Rose
7 years ago
We've been clients for over 5 years now and the staff members here are just beyond excellent! They see both our 3 cats and 2 dogs, and I recommend them to everyone looking for a vet. Dr. Pruss has always been very kind and is wonderful with our furkids, very open and answers all of our questions. Dr. Sage has also been so wonderful. They've been there for us even during emergencies and have never been judgemental. They take their time, really connect, and remember; they don't just rush you out the door and onto the next client. I can't recommend them enough. If you guys at AH happen to read this, THANK YOU! Thank you so much for all you do <3
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Business Hours
Monday
7 AM - 7 PM
Tuesday
7 AM - 7 PM
Wednesday
7 AM - 7 PM
Thursday
7 AM - 7 PM
Friday
7 AM - 7 PM
Saturday
8 AM - 3 PM
Sunday
Closed
Popular Hours
Monday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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