Purrfect Fur Pets Plainfield, Illinois

The best place for grooming

Just had my puppy groomed there and even though he was rambunctious, they were able to do a good job with him and he wasn’t traumatized. It was only his second grooming. The first at another groomer was awful.

Three years ago I had difficulty with communicating on when to pickup my dogs. Since then I have had a positive experience with the staff. They let me know as soon as my dogs are ready, are very kind to my dogs, and do an excellent job with the grooming.

Worst most and expensive haircut we've ever paid for! Our Bichon came back with an extremely uneven haircut! Almost didn't recognize her and definitely won't be coming back ????

This was probably the worst place to bring a dog and we will never be returning and I will be sharing that this is a terrible place. I witnessed the man dragging my large dog and choking him, letting him cry. They did a very poor job grooming him and let him sit for 45 minutes while i kept calling asking when he was done. I repeatedly called and they kept saying 10 more minutes, so i just showed up there and they said oh he's been waiting for 45 minutes. Obviously your business does not communicate with each other and that is terrible. I should have read the reviews on yelp because they are all terrible. We've brought him here a few times and will never be back, and most likely will be reporting to the BBB. Terrible customer service and terrible at grooming, and terrible at treating animals the right way.

Purfect Fur Pets is a great pet groomer. The staff are friendly and take good care of your pet. They offer services ranging from nail trimming up to complete spa packages for your pet. They also have a self service dog wash. They share space with a pet supply store, a doggie daycare, an animal shelter, and a vet. One stop shopping for your pet's needs.

????❤️ My fur baby always has a great experience and they always groom him exactly how we ask. Kind and friendly staff. Reasonably priced and we are always able to conveniently schedule. ????❤️

My dog Jakers and I absolutely adore the owner and all the girls that work here. The atmosphere is clean and all of the staff look genuinely happy to be there. Bottomline, my dog is always excited to go and get groomed and the girls do an amazing job making him look dapper.

Always a top notch cut for my pooches!

My experience has been nothing but fantastic. I love the way they did my dogson’s grooming.

Friendly people who do great work.

I come here to use the self wash on my dogs! They are always very friendly and attentive. The shampoo and conditioner is good quality and I always have enough towels! I highly recommend using this place if you need somewhere to self wash your dog, shop local!!!!

My puppy rolled in something really nasty in the yard and I needed a dog wash fast. These guys were available with very little notice and set me up. They provided multiple different shampoos, which I definitely needed. Could not have been more friendly or helpful. Will for sure go back here. Also hooked me up with a 20% off coupon for the attached pet supply store.

I recommended this place for my friend to bring her wheaten terrier and she was specific to just trim a little around the ears and whoever the genius groomer is shaved it!!! Called them back but of course owner isn’t there and groomer is gone! AVOID this place!

They do a great job

I’ve been looking for a good Grommer for quite some time and I found the perfect one! 100% Recommend

Hands down best service ive ever gotten,really helpful staff,my dog smells so good her nails were done very quickly as well as her self wash shampoos staff was helpful with guiding me about her fleas as well,I throughly enjoyed this will come again.

Chulo has been going for many years, Gentle care and attention to detail is what I like.

My two dogs are so beautiful ????

My husband and I went here for a quick nail trim for our sweet puppy. The groomer, Amanda was too busy socializing with another groomer to greet our dog. She simply picked him up and hooked his leash on the grooming table. Watching this, I immediately turned to my husband and said, “I’m not impressed.” Due to her lack of attention as evidenced by looking at her coworker, she clipped a part of his toe/paw and he began yelping. We started to yell “stop, we’re done” and she completely ignored us, kept clipping and conversing while he was crying. It was a surreal moment. The young lady at the front desk had enough sense to go get our dog as she noticed he was suffering. Not so much as an “I’m sorry.” We get that mistakes happen; had she paused and comforted our dog in the moment, it would be a different story. The lack of compassion and professionalism was unacceptable. We spoke with the owner regarding our concern/experience; while she apologized, she also shared Amanda is her “favorite person and loves animals so much.” Funny, since she treated ours like an inanimate object. If you consider your pet to be a member of your family, please find a different groomer!!!

We decided to take our dog here to get groomed. We told the owner and the person we dropped him off with to not put him in a cage for any reason. Our dog has bad anxiety and a heart condition. I was assured he would not be caged. We dropped him off at 9:15am. Over 2 hours later, we got a call saying the power went out and they wouldn't be able to finish him. I assumed he got a bath and the haircut wouldn't be finished since it had been 2 hours. We picked him up and nothing was done to him. He didn't get a bath, and they didn't start on the haircut. I had to call to find out what happened and where he was put for 2 hours. I was upset finding out he was in a cage the whole time. I understand things happen that are out of anyone's control, like the power going out. I was upset with the way it was handled. I should've gotten a call before they decided to put him in a cage. I would have gladly picked him up and dropped him back off when the power was fixed. There was no consideration for my requests or his well being.

They have self wash and I'm telling you it's the best in all of Plainfield The shampoo they use is amazing they also give you face soap and conditioner. I am a groomer myself and that's the most important part of the bath is great products. The water pressure is amazing to get your dog thoroughly rinsed, and their dryer for the dogs has amazing air pressure also which is very important so I highly recommend this place for any grooming and self wash needs. The girls in there are so helpful and kind and friendly .

I took my pup to get shaved, his second time because his hair kept getting giant mats and we couldn't brush them out. He came back patchy and his paws were covered in cuts as well as his balls. My poor baby might even have an infection in his private parts and he is so uncomfortable and in pain. I don't think we will be returning, the other place that shaved had no problem, not patchy and minor cuts. I don't know what happened but my pup has been in pain ever since.

I can't believe it has been 5 years since my first review. They still provide quality service.

They did a good job on my small dog but then refused to do my larger dog and still billed me for it. They said he was too wild but they didn't have an issue last time they washed and trimmed him. They did wash him but didn't trim him. If you don't complete the entire job I don't feel I should have to pay the full price.

Absolutely love taking my fur baby here for her special spa day....she is treated with much love and care. All the staff is wonderful and gentle with my baby. They take the time and make sure she is comfortable.....thank you Purrrrfect fir pets for always making my pup feel and look PURRRRFECT!!

Amazing staff! Super friendly and very knowledgeable. You can tell they really care about every animal that comes in there! They do such a phenomenal job on my two dogs!

I always get my boxer in. .they maay not be available to answer the phone all the time, hello they are grooming, but they always get back to me promptly. ..best groomer. .and local.