Prairie State Animal Hospital Oak Park, Illinois

46 reviews

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Reviews: Prairie State Animal Hospital (Oak Park)

All reviews (46)

Yelp (16)

Google (30)

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Jim S

2 years ago

My dog injured her leg. Took her to see Dr Brancel. She sprained her leg. Dr. gave me some pills to keep the swelling down. Great Doctor, he kept my dog calm while he was looking at het.

Elizabeth Carpenter

2 years ago

Great staff. They were so good with my "old man" (18 year old cat).

Steve Marz

3 years ago

We have been bringing our dogs to Dr John for 20 years and he and his staff have been very professional and yet very caring, too. These people really love the dogs that come to them for help

Andrew S. Martin

3 years ago

The staff here are awesome. Very friendly and helpful.

Lee Pennington

3 years ago

Great services. Great vet. Great staff.

Susan Scaggs

3 years ago

Dr. John and his staff are amazing! Our pet family has been coming here for at least 20 years. Everyone is kind and caring. We love Prairie State. ❤

Peter D

3 years ago

They are the best! PJ, Annette, Doc B, and the rest of the staff treat you like family.

Liz A

3 years ago

Can't give enough praise for PJ, Dr. John, and the rest of the team at Prairie State Animal Hospital. The care is excellent and for over 15 years, they've treated us like family.

Charlene Pour

3 years ago

The people are very nice and caring. Easy to talk to.

Barbara Walker

4 years ago

Dr.John Brancel and Dr.Nance offers the greatest, extraordinary and superb veterinary in clinic and hospital care. I have been a customer for 20 years. I trust my pets to no other veterinarian.

Hanna Fromberg

4 years ago

In one visit we received the best care for my little cat. We got all her shots and cleanings and everything scheduled. The staff was very friendly and kind. Will highly recommend and will be back when we need.

Noel Paddie

4 years ago

The doctors there tell you like it is and the people behind the desk are very friendly plus they're not overpriced

Pamela Penney

4 years ago

They treat my pets like family and have for almost 20 years.

Ron Scaggs

4 years ago

Been going here over 20 years with our boys ans girls (dogs and cats). Can't think of many that rival Dr.Brancel.

Michael Polk

5 years ago

Vets and staff are courteous to clients and genuinely interested in their patients. Have trusted our pets here for years.

James Hasty

5 years ago

The Doctor's and the Staff are extremely helpful and Truly Genuine!Very Pleased been going for at least 15 Year's. ????

L.J Tan

5 years ago

We had to lay our beloved samoyed pet of almost 14 years to rest. They were exceptional in how they they handled the entire process. Kudos.

T Smith

5 years ago

I love this place, they are so awesome a bit expensive but really awesome!!! The staff and Dr.'s really care about all the pets that a patient's there, even those who are not . But I guess you pay for what you get and they are great.

Mickey Agney

5 years ago

They are awesome! Sweet, honest and caring!

Mark Grudzinski

5 years ago

UPDATE: We switched to Pet Vets after only 3 visits to Prairie State. The last straw was when our border collie was diagnosed with kidney failure. All Prairie State did was sell us prescription dog food and sent us on our way. They provided zero information, insights or caring. No prognosis. This is a death sentence for a dog, and they did the least amount necessary. At the other clinic, the vet spent nearly 45 minutes explaining the disease, what the blood and urine numbers mean, what we can do to keep our dog happy and alive for as long as possible. Prairie State did none of that. Lazy. It gets worse, it turned out from an ultrasound that our dog's kidney issues were due to a huge mass affecting organ function. It was successfully removed yesterday. We would've never known that if we stuck with Prairie State. If you value your pet's life, find another vet other than Prairie State.

Ron Scaggs

6 years ago

We have been coming Prarie State for a while. The folks here are caring and gentle for your pet babies and you. We highly recommend it to all.

Scott Schmitt, CAPM

6 years ago

Dr. Brancel and his staff are the best there is. I wouldn't trust my family members (pets) to anyone else.

Jim Jajkowski

6 years ago

Loving and caring staff. They have been taking care of my dogs for years. I wouldn't hesitate to take my animals there

Charlene Benson

6 years ago

Doc and the crew are awesome!!! Everyone is so friendly and pleasant. I would recommend them anytime.

Andrea Marello

6 years ago

I greatly appreciate the customer service and care that my dogs have received at Prairie State Animal Hospital.


6 years ago

Excellent veterinary care. Personal follow-up if warranted. Professional, caring, knowledgeable staff. Fair pricing. Have been going there for many years, and I highly recommend Prairie State Animal Hospital.

Kent Carrico

7 years ago

The most incredibly dedicated, loving and talented group of people you'll ever hope to meet. Dr. John Brancel is easily the most capable, professional and intuitive veterinarian I've ever known, and quite frankly if he were an MD I'd go to him too!

Crisco Luv

8 years ago

Short version: They lost my pets records, berated me and then dropped my 100 lb dog on his chest after hurting him. Long version: I've been bringing my animals to Dr. Brancel for years and never had a problem, but apparently he now has other Vets working for him and the blond woman named Christie was not only rude and acting on incorrect out dated information, her and her helper literally dropped my 100 lb dog off the table after grabbing him from behind without any warning to him or to me in an attempt to turn him around when I could have led him onto the table myself and had him face the correct way before they lifted him up. They also could have asked me to pick him up and face him the right way, but no, they elected to grab a 12 year old pit/rot mix, who was raised by dog fighters, from behind around the chest. He yelped in pain and whipped his head around towards the man who was hurting him and the man just dropped him. His hind legs fell off the table and his mid section crashed into the table and he was sent backwards to the floor. Luckily I have great reflexes and I have years of experience handling 100lb bags of concrete because I was able to catch him before he fell all the way to the floor. This incident happened after I was lectured for nearly 5 min on what a horrible pet owner I was for not having brought my dog in for shots or checkups in over 6 years. I took it on the chin. I wasn't interested in fighting over what's right as a pet owner and defending myself. My dog was sick and in pain and he needed help. But you see, the issue here is that this Quack of a Dr. was entirely wrong. 7 years ago was my first of many visits with my dog. Somehow they lost his chart and lost the records of all his visits since his first visit and the "Dr" just assumed that I had not had him in since. I walked out of the appointment. Dr. Brancel is a good vet, but until he fires this quack, I'd never consider going back. Also, he has to answer for the issue of missing records as it is his practice.


10 years ago

I love The Prairie State Animal Hospital.... The Doctor's and Staff made us feel very welcome walking through the door. They took us in as a walk in new patient & took care of my Uniq' as they had known her for years. Thank you all, including Pat's Pet Emporium for her help as well and recommending them.

Phyllis Hebbert

11 years ago

I cannot pass PSH without remembering that horrible day my dog, who had been under Dr. Brancel's care for about 7 years suffered, the day I had to euthanize him. He had become suddenly sick and Dr Brancel had agreed to make a home visit on Wed, a day after diagnosing his failed liver, to euthanize him. The good doctor was to call me on Wednsday to set up an exact time. I repeatedly called PSH, leaving frantic messages to the office personnel, asking, pleading, for someone to call me to let me know why I hadn't heard from Dr. Brancel. I couldn't believe my calls were being ignored. I knew the office personnel were there, even though there were no appointments ever scheduled for that day. My poor dog had been so extremely sick, weak, wasnt eating, couldn't stand up, I had to offer him water from a spoon. He couldn't hold up his head, steadily. That Wednsday was one of the longest, most anguished days for me, as I watched my sweet best friend dying, helpless to end his suffering. At 4:30 that afternoon, I could wait no longer and had to take my dog to a strange, new vet, where he was finally put to sleep forever. The following morning, Dr. Brancel called and offered a lame excuse (he was sick!) as to why he had not responded to my frantic calls when he had arranged the appointment to do this proceedure. I was dumbfounded by his casual attitude. How could he???? If this group of medical, professional animal care givers could be so callous and unresponsive to my dog's suffering, a similar situation could happen to anyone else, also. They are unreliable, unavailable and not to be trusted. I'm writing this to prevent anyone else from putting their pet's health in the hands of these people. They are a group of worthless, uncaring pretenders, if your pet really gets sick!!!

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Prairie State Animal Hospital, Illinois, Oak Park

909 S Oak Park Ave

Business Hours


7 AM - 7 PM


11 AM - 7 PM


9 AM - 5 PM


7 AM - 5 PM


7 AM - 5 PM


8 AM - 12 PM



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