Anderson Animal Shelter - Adoption Center North Aurora, Illinois

ANDERSON’S DOES NOT TEST THEIR INTAKES FOR FIV OR FELINE LEUKEMIA (FeLV)! This is a HUGE red flag for any adopter. Feline leukemia is CONTAGIOUS! We had 2 kittens pass from FeLV, one spread it to the other. Anderson’s also allows socialized cats to live in “colonies” in their care, where they will pass diseases back and forth. Since they are not testing their intakes upfront, you have no idea what your potential kitty has been exposed to. They will tell you it’s an unnecessary test. Hundreds upon thousands of shelters and vets will tell you otherwise. FeLV IS CONTAGIOUS! Anderson’s, change your vetting standards. It’s cheap and irresponsible. ADOPTERS BEWARE.

Very friendly atmosphere and workers. Was impressed with the professionalism of Kayla. The cats are awesome too.

Called during business and nobody answered. Called many times and still no answer.

kind friendly people wonderfull animals ????

My parents went here to look at the dogs and ended up adopting one. He is so adorable and we all love him so much.

I was searching for a pup to be a part of our family. On Saturday when I called for an appt. They stated they go by appt. only and gave me an appt. for Sunday at 4pm. However, when I arrived at the location on Randall Rd, they told me I couldn't see a dog because they didn't have me down. They also stated that the person on the phone shouldn't have told me to walk in and that I needed a deposit. Clearly they need a better system of communication. Will not go back.

We went here back in July 2017 to find and adopt an older dog. And who was in the waiting area pen, a little puppy named Sonny. His littermates had all been adopted and he was alone. The staff were busy in the cat rooms, so I started petting little Sonny and talking to him. Then I picked him up, and that was it, he didn't leave my arms once. We adopted him and changed his name to Darby. He was from Oklahoma and only 10 weeks old. He is our darling, wonderful Darby. Then in Jan 2019 we saw a shelties picture on their website and I drove through a snowstorm to adopt her, and we named her Daisy. They are wonderful together and very playful.

and helpful. Adopted the cutest chihuahua dachshund mix. The process was easy and our little boy is perfect

Really bad customer service. The girls working there are rude and not helpful at all. Not the animals fault but I wouldn't recommend anyone going there if you are going to be treated they way they treated us.

Wr adopted two small kittens from there and we love that this company does follow up calls to see how our babies are doing! Thank you Anderson Shelter your staff there is amazing!

I loved the experience! We had adopted a beautiful tuexedo cat a month ago I can' t thank them enough ! The service was amazing very friendly! ???? Percent would recommend!!????❣️????

Very friendly and love our new kitten Heather

When to this place hoping to find a dog and hoping that the process was easy and simple...... and to my surprise it was I paid the adoption fee picked her up the next day. It has been a year and there is no regrets. Thank you Anderson animal shelter of north aurora u guys were very professional and super friendly. This is Layla

Clean place, lots of friendly animals well taken care of and hoping to get petted. Bring dog food and cat food if you would like to help. The animals need new homes.

they are courteous and professional. adopt don't shop!

Great place. Picked up a puppy. Veteran discounts.

I am upset so far with my experience with it so far i emailed at 10:15 am and went to the adoption shelter 11: 03 am rrquesting for bella ann and when i get their they tell me someone reserved her al ready how i did a 10:15 this morning and sent messages yesterday so how is this fair i was coming to take her to her forever home she was the perfect dog for me and no she waiting till for someone else to look at her so waiting alone when she could be with someone who wanted her so bad hope this goes viral. Arcording to your rules then im right i reached out before any else that why is upset it wasent fair

The people here are very helpful and will guide you carefully through the adoption process. They take their jobs seriously in finding a match for the animals there. True professionals and friendly to boot.

Just picked up our girl "Gabby". The girls were awesome! And we love her already,!

Had a great experience adopting a dog from Anderson Animal Shelter. Everyone is super nice and helpful.

Amazing staff and very clean ... Madeline was a great help

Smaller place but nice setup we adopted our little monster here. FYI there is a veteran discount 50% off the adoption price!

We brought our dog, and the ladies working there gave her so much attention! After walking through the awesome barn, and of coarse looking through the cool things, our dog roamed the farm yard, having a great time! We will be bringing items this week to donate,so they can sell to help pay for the dogs!

I like this place, they always keep the place clean and the pets are well cared for. We adopt our little friend in this place ????

Anderson's hasbeen a staple of thr community for a long time. As a previous volunteer I can say that they take very good care of it's animals. I've gotten a dog and a cat from them and both were amazing companions. Anderson's even gave me a nice adoption package and adoption comes with the stipulation that if the animal ever can't be taken care of, it must come back to Anderson's so they know it'll be in good care

I just got back from the North Aurora location... TERRIBLE. Emma talked to me on the phone and told me “they would require me to bring my dog to meet Patch because he has behavioral issues” I brought my dog and when I did my dog wasn’t allowed in. On the website AND the Facebook page it says the dog I was looking at gets along well with people and dogs so that was clearly incorrect. Then Emma had the nerve to lecture me on my dog and the prong collar he wears. She didn’t take him to training twice, try three harnesses nor has she been pulled down by him either. The prong collar is the only thing that works on my dog and keeps him safe from getting away from us on walks. Just an overall horrible experience. I will no longer be bringing my donations to Anderson animal shelter. I will find another shelter to support. So sad.

I love our new member of the family that we got from the shelter but the customer service is horrible. We have been calling for a week with some questions and just get transferred around and ignored. We only got one email answered with a generic response that didn't even answer our questions.

Volunteered and adopted both of my kitties here.

It's a small satellite location shelter, but it does the job and veterans get a discount. The employees are knowledgeable and very helpful.

Love these guys, help out a furry friend