Kriser's Natural Pet Naperville, Illinois

166 reviews

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Reviews: Kriser's Natural Pet (Naperville)

All reviews (166)

Yelp (48)

Google (118)

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Mike Watson

a year ago

Chloe's been a wonderful groomer for Sydney, our 10 year mini Aussie! I've also gotten consistently great advice at the store on joint supplements and better quality food as she ages.

Frank Oczki

a year ago

I just finished having my dog Ria groomed by Chloe. This is the second time she has groomed my Yellow Lab, and like the first time, she did an excellent job. My dog is not used to anyone grooming her but myself, but it appears she responds well with Chloe. Being that the case, I made an appointment in February to have Ria groomed by Chloe and only Chloe again. Kriser’s has made a wise choice by employing Chloe, and if she should ever leave and go elsewhere, you can bet Ria and my self will follow her. GREAT JOB CHLOE and THANKS from Ria and MYSELF!!!!!!

Christiana Miley

a year ago

Linda was so genuine and helpful. We just got a new puppy and she took the time to share all the best products our pup would enjoy. If you want a personal experience with dog-loving employees, this is the place! We will definitely be back.


a year ago

Great Place For Grooming!!! I would totally recommend. I have a 14 month old Lhasa who can be spicy at times. Chloe knows exactly how to deal with my pup in a positive way. I trust Chloe’s judgment when I bring my Lhasa in for grooming, and together we decide what type of cut he will be getting. Sometimes, my Lhasa does not cooperate for Chloe and with her knowledge and experience she knows exactly how to use positive reinforcement with my pup to make him feel comfortable and in a safe environment. Chloe always closes out with a consultation, I always get a 15 min courtesy call when to pick up my pup. I have never been disappointed. My Lhasa is one cute puppy!! Thumbs Up!

Daniel Hernandez

a year ago

I was referred to Kriser’s by a friend and drove all the way from Chicago as my Yorkshire Terrier was in need of grooming. I always cut his hair shorter than recommended due to excessive growth and timing. Chloe has hands down been the best groomer I have ever worked with. As many know, yorkie’s are terribly anxious and mine is no different. He warmed up right away and let Chloe do her thing. She was so gentle and patient. Definitely worth the drive every time I will come back when Oliver is need of grooming. Pictures don’t do her skills justice. Also, all staff I encountered were absolutely pleasant and I will be back to purchase more items from the store.

Carolyn Murphy

a year ago

Helped me find a good dog food for my picky boy with Addison's disease. They clearly cared about their work and wanted to make sure I found something good. They were very knowledgeable about different brands and checked multiple kinds around the store to find one that would best suit my needs. They even introduced me to some supplements that I hadn't considered before. So far my guy is loving his new food and I will definitely be back in the future.

Bernie B

a year ago

Great online and store customer service. Kriser's showed great care for their customers. They are A+. :)

Ilene Bitton

a year ago

Chloe is amazing! My 2 dogs Harley and Charlie always look and smell wonderful after their grooming. Hard to find a place who truly groom your pets with care. Definitely recommend this location and Chloe!

dina Laughlin

a year ago

Chloe is fantastic, professional and does an incredible job as a groomer! Charlie (St. Bernard/Poodle mix) is a big dog but she handles him beautifully and he always looks great. Ruby (Golden Retriever) is very timid but she trusts and is comforted by Chloe's gentle ways. I highly recommend Kriser's Natural Pet and Chloe as a groomer!

Betsy Briggs

a year ago

These people are the best. They really care!! I was almost in tears on how special they made me and my Service Dog feel. I can't do her nails but Jenn does it perfectly every time.

Jenna Wagner

a year ago

Chloe is awesome!! So sweet and so wonderful with dogs???? Plus So quick!! 10/10 definitely recommend

Jill Sammons

a year ago

Super friendly staff! Chloe is the BEST groomer!! Our family member (aka “dog”) adores her. Perfect bath and trim, nails short, and a treat on the way out. What’s not to love?!

Michael Lucchesi

a year ago

i've been going to kriser's for a while now; it's my go to for food, toys, etc....for all 3 of my dogs. recently, started bringing one of my dogs in for hair cut, bath, etc....and chloe has gone above and beyond in not only her work on my dog but also how much she truly cares about the well being of my dog. i'd highly recommend not only her but the store.

Jennifer Timmons

a year ago

We absolutely love this store and its associates. Everyone there is always helpful and engaging. I especially want to give a rave review for the groomer, Chloe. My little Havanese has been going to her for grooming for about a year now. She is absolutely WONDERFUL! He is a nervous little guy and she just showers him with love. Chloe listens to your needs and Jax looks fantastic every time. If I could give more than five stars I would!

Claudia Gromkiewicz

2 years ago

Chloe is amazing! My puppy Archie is 8 months old now, I had gotten his first haircut with someone else and they completely disregarded what I wanted and left me traumatized. For Archies second grooming we found Chloe and from then on everything was amazing! I had told Chloe about my previous experiences and she listened and did exactly what I wanted, even texted me a picture as soon as she was done to confirm I was happy! What more could we ask for?! She is also the sweetest and most patient person when it comes to dogs and makes me feel secure that my puppy is in good hands! I could not recommend her enough!!

Sonia Zhang

2 years ago

We love bringing our collie mix to this Kriser’s location in Naperville for all her grooming needs. The staff are always so friendly and caring, and Jenn takes wonderful care of our dog. Our dog really disliked when we tried waxing her paws or removing a tough mat of fur. However, Jenn worked her magic and successfully completed both, and our dog was completely fine with it! We are definitely happy customers and will keep coming back. Also, we’ve worked with another groomer here in the past, who is great, but unfortunately did not catch her name! In summary, the staff is awesome.

Jared Toops

2 years ago

The moment you step into Kriser’s, you can sense that everyone there simply loves animals. We’ve been shopping with them for over a year now for our cat, and after we rescued our springer spaniel/lab mix (Auggie) we knew we’d need to search for a trustworthy & skilled groomer. We stopped in for a simple nail trim a few months ago and met Chloe. She did a fantastic job (especially considering it was his first nail trim) and he was happy as can be. Chloe gave Auggie his first full groom today and unsurprisingly, did fantastic work again. She took care to ask specifically how we wanted him groomed, and delivered. What I often look for in people who work with our animals is the animal’s attitude when they’re around — Auggie loves to hang with Chloe, and for that matter the entire staff there. Even when we bring him in just for a quick food refill, his tail wags the whole time and he gets all the attention a puppy could want. Thanks for being awesome with our animals!

jennifer gonzalez

2 years ago

I should have written this review right after I stopped in a few weeks ago, but I got caught up with life and completely forgot. But this was a visit that definitely deserves a review. I stopped in because I was putting together a raffle basket for a charity event, and I had decided to do a fur-baby themed basket, because I know how much people love their pets. Mind you, I don’t have any fur-babies, I have a snake, so I was out of my element shopping for dog-related items that were appealing because of their general awesomeness as well as their universality (is that even a word?) for being suitable for multiple breeds and needs. Plus, I only wanted to feature items from local, non-mart shops. It was a tall order, and I went to 4 different pet stores with this in mind. Firstly, let me say that I did visit another place in Naperville, which I won’t name here, but that OTHER place was so unimpressive, customer-service-wise, that I nearly changed the theme of my basket. But then I figured I’d check out the next nearest pet store, and I am soooo glad I did! Shelby & Linda at Kriser’s in Naperville were AMAZING. Even after I explained that I don’t actually have a pet that would cause me to be a repeat customer, they enthusiastically showed me a wide variety of options in terms of dog treats, toys, homeopathic remedies, and my personal favorite, hydration! Shelby took my request for something that would be useful to any dog-owner that one the basket very seriously and showed me what is quite possibly the coolest pet travel hydration option I have ever seen. In fact, it was pet AND human friendly, which blew my mind and immediately became an item I needed for the basket. I also needed one to send to my stepdaughter in GA, because I knew she’d love it. You can turn the water bottle into a water bowl, and fill it right from the same bottle. I attached pictures that I hope illustrate the awesomeness of this product. But more incredible than the water bottle/bowl (to me) was the level of enthusiasm these ladies gave me, knowing full well I would likely never be back to purchase pet supplies of my own. They also set me up with some other goodies for the basket and gave me some great information about the variety of pet dietary options out there. I walked out of there with a natural dog biscuit recipe & cookie cutter, a ton of samples, and a variety of very cool items to include in the basket. Seriously, if you are a pet-owner shopping in Naperville, skip right past the place named after a pair of tiny New England pups and go to Kriser’s! Ladies, thank you so very much for your help selecting goodies within my budget & unusual, unspecific needs. I’m so glad I didn’t decide to change the theme of my raffle basket and instead came to check out your shop!

Kristen L.

2 years ago

Took my pup for a first time grooming session this past Saturday and all the ladies working were so lovely and kind. Jenn did such a wonderful job with the grooming and I loved that she took it slow when first meeting my puppy! My puppy tends to be a little shy at first so I was really appreciative that Jenn allowed her to take her time and before we knew it she was showering Jenn with kisses. The pup also accidentally pooped in the store but everyone was so nice about it. She also accidentally stepped in the poop after getting freshly groomed but they were kind enough to re-wash her paw (sorry again about this! Still feel so bad????). Overall I had a wonderful first time experience and look forward to going back!

Nancy Burns

2 years ago

My tiny dog who is 8 years old had never been professionally groomed before since she is so skittish. I am so glad that I brought her in to Kriser's for grooming! Chloe was amazing as she was so patient and knew exactly what to do! My pup looks great!!! I will be returning!! The whole crew is so nice and helpful - Linda and Marissa were also so nice and helpful! Thank you Kriser's!!

Ted Brom

2 years ago

The staff is great very friendly brought my bulldog in to have his nails trimmed which he does not like to have done and Chloe was amazing with him I would highly recommend

Mark Kanter

2 years ago

Chloe was fantastic with our little puppy B. Unfortunately, he had a bad experience with another groomer that makes it very difficult to groom him. Chloe has been so patient and loving with B that he is starting to like being groomed. As long as Chloe is there we are going to stick with this place. You can tell they really care about dogs and are wonderful with the owners as well. I wish I could give more stars in just five. Great Place!

Kristine King

2 years ago

Good expert advice when selecting appropriate food for your pet ????????????

jessie hughes

2 years ago

I love coming here! Every time I come they take wonderful care of my little nugget. She always comes out looking amazing. I appreciate the love and care they put into making my dogs experience comfortable. I recommend taking your pet here and supporting local!

Jennifer Tweed

2 years ago

We have used Kriser’s for our food and grooming needs since we moved to Naperville. We love how friendly and helpful everyone is! Our dogs love their groomer Chloe! She is the best! Very gentle and loves our dogs as if they were her own. Our boy dog is can be very timid and scared but she makes sure he gets a break if he gets to anxious. Both dogs absolutely adore Chloe. They are always groomed to exactly what we want. Chloe does a fabulous job!


2 years ago

Chloe is always amazing with my Coco Fluff (Samoyed)! Not only does Coco look white, fluffy and beautiful, she smells delicious too! Chloe is so good with my girl…sweet, patient and darling. We are Chloe regulars.

justin oconnor

2 years ago

Great quality food for my dog, it's the only place I can find fromms dog food.

neysa henderson

2 years ago

I take my dog here to get groomed regularly by Chloe. My dog has had negative experiences in the past with groomers. However, Chloe is patient, professional, and friendly. With Chloe, my dog doesn't seem as anxious before and after his appointment like he used to. Chloe makes sure that the cut and style is what we ask for and is always willing to make changes, if need be. It's obvious that she cares about the pet and giving quality grooming!

Laura Silha

2 years ago

Chloe is the best of the best! We would travel to any location to have her as Nala’s groomer and pal! Talented, caring, and committed just begin to describe her :)

Jack Kawalek

2 years ago

Went to Kriser's for their dog grooming. Jenn did a great job! Our dog was in and out and no long waiting in a crate all morning or afternoon. Jenn was super friendly and helped our dog adjust to the new store before getting started. Highly recommend! Well worth the price from our experience!

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Kriser's Natural Pet, Illinois, Naperville

8 West Gartner Rd

Business Hours


9 AM - 7 PM


9 AM - 7 PM


9 AM - 7 PM


9 AM - 7 PM


9 AM - 7 PM


9 AM - 6 PM


10 AM - 6 PM

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