DePAW University - Canine Campus Geneva, Illinois

87 reviews

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Reviews: DePAW University - Canine Campus (Geneva)

All reviews (87)

Yelp (28)

Google (59)

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Pam Lurz

2 years ago

Mini schnauzer grooming is wonderful! My 2 look great!

Swoove

3 years ago

Horrible not sure if owners likes anyone’s fog but her own Horrible human being With construction work going on it’s questionable whether this place is safe Very questionable staff I would never leave my dog with these people at this place

W S

3 years ago

Very friendly people and they took great care of our puppy.

DeeDee W

3 years ago

Our dog loves it. The staff is very friendly.

Doretta Carr

3 years ago

My dog loves it here and I love that he comes home happy from the experience

ToNY GrandinettI

3 years ago

Great place. Always easy to work with. Dog always seems super happy when he comes home.

Taylor

4 years ago

Paid $300 for basic obedience classes, was told it was a for life program, we had to stop going mid-class because of work and school. We had planned on going back, but they have changed all of the classes and have recommended we do board an train which is extremely costly. We were also told that if obedience classes didn't work for our dogs we could put the money paid towards board and train, but then told us when we came back that they wouldn't do that. Really wish we would have gone somewhere else as we have wasted $300 here and have gotten zero training

Rino Farina

4 years ago

Everyone has been very friendly and courteous.

Patricia Grosskopf

4 years ago

We have never boarded our two small dogs, ages 12 and 7. Needless to say we were extremely apprehensive and nervous. The staff made us feel at ease encouraging us to call at any time, which we did, receiving daily updates. Dogs came back in excellent condition, emotionally and physically. Thank you DePaw staff!

Melinda Lange

4 years ago

My boxer has been coming to Depaw for almost 8 years. I have been so happy with the care he receives, both in daycare and the occasional boarding. The staff is amazing.

Meghan Holt

4 years ago

Great people, great pet care. My dog loves coming here and I dont have to worry about the attention she's getting.

jetguat

4 years ago

Friendly and Caring. Over the past 20 years we've used all the area kennels within 15+ miles of the tri cities. Our first choice is always DePaw. Not just because it's close and convenient, but our pets have had better experiences there. The flexibility in playtime and daycare is huge. Gone are the calls during vacation of a dog bite needing vet care (which has happened a few times at other local kennels. Not that those are bad facilities, it's just never happened at DePaw). We we've used DePaw over the years since they first opened. They are and will remain our 1st choice boarding option.

J Lann

4 years ago

Fantastic place and fantastic staff. I am very happy with the service I receive from Depaw. We have used their daycare, boarding, grooming, and training services. They are top notch and I highly recommend them.

George Fisher

4 years ago

The folks at DePaw take pet care to the next level. Friendly service. Happy pets. Very accommodating.

Brian Phelps

4 years ago

Went in for a training evaluation and I was told I wasn’t on the schedule that I made 3 weeks ago. The staff member at the desk claim they called and left a voicemail saying they had to cancel the appointment. However no voicemail was ever received. They Should have tried to call again and follow up if they have to leave a voicemail to make sure the client got the message.They didn’t bother to offer to squeeze us in since we traveled 40 minutes to get there.. would not reccomend this place to anyone. Only way I would consider going back is if waived a training session fee.

Bernie Barron

4 years ago

The best doggie daycare????????. Cooper and Charlie misses their school friends. Awesome staff and friendly parents. ???? We wish the staff and family well during this Covid-19 crisis.

Alicia Morgan

5 years ago

Wonderful place. Worth every penny

Amanda Akerman

5 years ago

I can not recommend this place highly enough. We were going away on vacation for 2 weeks and had to board 2 senior dogs, one of which had a couple of pretty severe medical conditions. They were so accommodating and had no problem taking them in. We were worried about our seniors having issues with daycare and over exerting themselves and they made the right call with their care and adapted their care to what was their best fit. They made all the right calls with our pups and took the best possible care of them. They even put up with me calling pretty often asking after the dogs and gave us updates as we needed them. If you're a pet obsessed parent like me, I definitely recommend DePAW.

Amy A

5 years ago

They offer daycare training and Grooming. The daycare is a little bit more expensive than other places but they seem to always have room. Grooming is a fair price. They can usually get you in same day.

Betsy Chopelas

5 years ago

Our dog is always excited to come here, and he always comes home exhausted from a full day of play! Great staff who all LOVE dogs.

Chris Hayden

5 years ago

Our dog is always excited to be dropped off and have fun with other dogs. Great staff and great service.

D C

5 years ago

So far we have been very happy with DePaw University. The dogs are happy when we board them here and their staff is friendly.

Dave Mortensen

5 years ago

My dog has anxiety issues, it's hard to find a place willing to address her needs. Depaw has been immensely helpful with her needs and mine. They are helpful and very willing to answer my questions this has been an amazing experience working with them.

Joan Fox

5 years ago

Wonderful place. Having private sessions with Emily who is the best.

Julia Thornton

5 years ago

I've been taking my dog to the training classes for a refresher and have learned so much! The trainers and staff are so welcoming and it's a wonderful environment for canine and humans.

Justin Turner

5 years ago

DePaw is our go to boarding location! They carefully monitor the dogs and ensure each has up to date shots prior to boarding.

Tracy Hanson

5 years ago

Stopped mid training with issues from trainer. Trainer only argued her point and applied zero levels of customer service.. only made excuses. Refunded a reasonable portion of my training payment. Sadly, zero follow up from management/owners. Previously loved the facility, boarding, etc. Terrible when one person wrecks opinion of a business.

Roze Thomas

5 years ago

Sadly, we will look for another trainer. 2 rescued pups time over $4000 is no even close to comfortable for our 1 income, disability issues family. Seriously way too much.

Susan McMenamin

5 years ago

They treat your pets like they are the most special animals ❤️

E

6 years ago

Love this place the people are knowlegable and know their stuff. They are friendly. And my dogs love to go here, we pulled up to the place and both started whining, I've seen other dogs do this when entering this place. My dog are well cared for and they care for all breeds including Pitts. 5 stars!

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DePAW University - Canine Campus, Illinois, Geneva

100 S Glengarry Dr

Business Hours

Monday

6 AM - 7 PM

Tuesday

6 AM - 7 PM

Wednesday

6 AM - 7 PM

Thursday

6 AM - 7 PM

Friday

6 AM - 7 PM

Saturday

8 AM - 3 PM

Sunday

Closed

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