Noah’s Puppies Lombard, Illinois

i usedn to have a yorkie well not mine that was my brother very well training by my family

This place just opened up and they don’t even have enough employees to attend the puppies needs with cleaning cages. Very rude with talking and interacting with customers. Also fired an employee for being hospitalized.

I called Noah’s Puppies inquiring about the Teddy Bear. I asked a simple question “how many months is the puppy” and the guy sassily says “it’s a puppy”! I replied I know, but how many months is the puppy (ie… 1 month, 2 months… etc)… He rudely says “I’ll pass” and hung up. This is not good customer service as people just want to understand what they are buying for their money.

I've been in this store a few times. It's always clean and the pups look well fed. The workers are nice and knowledgeable. They even leave a TV on for the pups. I feel like for a pet store they're reasonably priced too. I didn't actually buy a pup but when it's time I'll keep them in mind for sure.

I wish I could leave a 10 star lol Thanks again Leo. You made my family complete. God bless you and your business and all you put your hands to.

Great place to get a puppy ???? ????

Not professional at all, to add your own reviews and threaten as it seems someone to look into it and it hasn’t been done in a month I see.... Extremely suspicious especially having a “customer” pay. These business ethics are sad for not only your employees but the sick puppies you sell and I see the one you STILL won’t help with. You sold a sick puppy who died , this establishment refuses to help I’m anyway!!! I stand for those who deserve better in my 32 years of owning dogs from myself to my wife have never seen a more sickening place to run.

Heard there was a new puppy store in town and my fiancé/I have been looking. Walked in and the place smelled of poop. The staff had lite incense to make it smell better. A smell is expected when walking into a puppy store, but this was a smell that meant it was not being cleaned. It made me question the quality of life the puppies were receiving. Thought about buying just to get a puppy out of there but their price even with 40% off sale was still 4300 dollars.

I’m a review reader before going forward with a business. So I saw a lot of negative ones based off customer service and professionalism but being that I’ve been in the shop a few times I didn’t see or believe that until I try to communicate through calling. I was interested in financing with them and ask a bit more questions of how to go about it because I’m ready to purchase my puppy. I called and was informed that they would send me the info of the loan info and the next steps by sending my first and last name, email, and phone number. My husband and I sent both of our Info and we have not gotten a reply yet and that was days ago almost a week! Very upset about it because I visited this place and fell in love with the puppies there but it is terrible how you treat your customers which means your missing out on a sale. So i get why a lot of people said customer service was not good at all. Disappointed.

Bought a dog here last year great experience the customer service was excellent , the owner (Leo)was very friendly

i went there wast week and the manager was very rude. I was trying to get the puppy medical history and it was very disappointed because we don't know if the puppies were sick

My son and I don’t condone this and have gotten blown up with these reviews notifications and I’m glad. This establishment wasn’t fair in price let alone we asked for records for the Yorkshire we were looking at last January for an early bday gift and they were “lost.” That poor lady who had her puppy die because of it being sold by this management and from the research a lawsuit will be filed with PETA informed from the negligence of the puppy and puppy’s there. Everyone says respect but I don’t see it and if these positive reviews were real why are they in the same hour? Or why do you hate your customers degrading others opinions. Shows the customers you attract which aren’t respectful at all. I truly hope the lady wins and the big amount of medical bills you left her with. Sad in management and this private owner who is so desperate it seems to get positive reviews because of all the negative due to negligence. Go PETA!

Would recommend to everyone and would definitely give more than 5 stars if I could. This is the first pet store I’ve seen with the dogs in open cages and not behind glass windows which was awesome! Bought my first ever puppy from Leo about 2 months ago and she has been amazing since day one! She has a great personality and has been super easy to train! Can’t wait to come in and buy a second puppy soon!

I was extremely disturbed to the degree this place supports puppy mills. Pet store dogs are from puppy mills anyways but the degree to which this is is the worst. Some dogs looked sickly and not even like the breeds should look and some so poorly bred their head shapes were incorrect and up proportional. None of these dogs parents have been fully health tested so you’re pretty much playing Russian roulette as to if you get a decently healthy dog to a very sick one. I thought other places were bad, you’re paying that much for a dog coming from a puppy mill!! Let’s be serious these dogs should be costing $300-$500 at most. And there are some breeds that aren’t even breeds!!!! And bred out of standard. I wish I had the power to close places like this down.

Went in yesterday to look at a shiba inu the owner and employees were very helpful the atmosphere was great, very clean, all the dogs were well kept. Ended up taking the shiba inu home with us and our friend got a mini Dachshund. All around great experience highly recommended

I recently wrote a review about this place in which I’ll provide screenshots of my original review and the response I got from the owner. I found it funny that he had the audacity to call my review fake. I personally know someone who was a former employee here and she showed me a review that was written from her account but told me that one of her former coworkers took her phone and wrote a fake positive review. In the review it was in the perspective that she was a customer and not a literal employee and that she had a great experience finding a dog when I know that she never bought a dog there and know that she would much rather adopt a dog. But in her situation she needed a job and loves working with puppies but could not support a place that treats its puppies so poorly so she quit. Don’t call out reviews as fake when your employees are posing as customers just to write positive reviews to hide from all the REAL negative ones you’re getting from REAL customers that are not having a good experience. Once again, adopt don’t shop.

Unhealthy Environment. I agree with the most recent review and see the negative ones. Adopt and go to reasonable sources not a place like this. Wouldn’t recommend to anyone be careful and read carefully!

Poor response time and falsifications against clients. Refused to give any information on sick puppy reviews before going in. Ownership is very neglected. Unfortunate times with deceiving + views. Cheap is cheap for a reason. Adopt =] ( and Ofcourse the owner will say as I’ve seen “ we don’t have any records of you.” ) please verify and respect people opinions and accusations towards depending clients. “Detective “ wowzers, 3.9 for a reason feels like a scam and a check for puppies that aren’t taken care of properly. In my 27 years of ownership this is scary.

Poor Manners on Friday, the happiness is pets down the street we’re knowledgeable and have a bundle you can’t beat

Awesome costumer service. Love that place. The people working there very nice .

You guys rock. Thank you for the beautiful puppy. My friend baught one from you guys 5 years ago and I been wanting one ever since. We are in love with our Shiba. Will recommend everyone ????

I came ready to buy a dog today upon walking in the lady who greeted me was friendly. I started looking at the dogs and spotted two French bulldogs. Recently I lost a dog so I was ready to have a new pal. Cash ready, I just wanted to get to know the dog. If your a dog owner, you must understand having a minute with the furry pal to make sure you guys are compatible. However, the nice lady then told me to wait for a minute. The owner asked me rudely “Are you ready to buy the dog because you can’t play with it if you are not going to buy the dog?” Assuming I’m not going to buy the dog and just wasn’t welcoming. Working in a professional setting, I knew that they had poor customer service. It’s upsetting because I was ready to buy a dog. Note treat your customers better and stop making fake accounts. Update: I never said “ I just wanna play with the puppy” I said, I want to check if we are compatible. That is when you responded “Yeah, no man “ Honestly, it’s terrible that you change up my words. What makes you distinguish a potential client? If I’m going to a pet shop it’s not to pet a dog? It’s because I’m going to buy a dog. Please, don’t assume. Me and my girlfriend are leaving honest reviews just like everyone else is because your customer service is what lead to this response and bad rating. Work on the customer service and have a good one!

We got our puppy there, the sales lady was super nice and the process was very smooth, their prices are very reasonable. We were shopping around before going here and prices were like $3k to $4k but here we got our miniature poodle bichon frise for $1200. Thank you he is perfect.

Saw a Morkie who was beautiful. But with my fiancé around looking as well a manager came up asking about what I was looking for and clearly didn’t see I came in with a man and asking for another’s woman’s number especially a potential client is inappropriate and when you don’t know their age. Keep work work! And the more digging I did the persons married. What type of business is this. Disgusting!!!!!

Good employees but professionalism lacks with upper management. Puppy’s healthy from over 8 months ago but hospitals is everything so thank you to the employee who was nicer and hopefully still has her job being respectful even though she was being looked at down by her boss which looked like management. A+ for service to that young lady!

Must say very strange how all the positive reviews are in the same time period. Comparing business analytics your establishment doesn’t sell that many puppy’s per moth to equivalent to these reviews =]. My mother is the one you gave a sick puppy to. Good luck to all who embark on this unhealthy place. Not to mention all the positive one are saying something about the negative. That we call b.s. ownership is sad. Own up to letting a puppy die you gave away sick. Sick people whoever you are

Bought a puppy here. Said he was 12 weeks old when I got him, took him to the vet and he was more like 20 weeks. very dishonest place fyi

I was recommended by someone who brought home a puppy from Noah's before. Walking in, it's Very nice and clean, with high quality puppies and no dog smell which was great! Thank you for my precious baby! The staff was awesome! They answered all our questions no problem and helped us find the perfect puppy for us! Thanks again Noah's puppies!

I would 100% recommend going to buy a puppy here! The management and staff is awesome, they were so helpful the entire time that me and my fiancé were in the store. They were also really great with explaining the paperwork to me as being a first time puppy owner! I loved that our puppy came with all of his paperwork, shots, microchipped and for the price, it was a steal! I would definitely go back when I’m ready for another puppy!!

He sold me a sick dog, I have her vet records with evidence of a past visit from the vet with the disease im spending so much of my money to treat her now! They refused to do anything about it! I received terrible service from the staff and owner. They spoke down to me and made it seem like I was in the wrong for them giving me a sick dog. Saying she didn't receive the disease from them but yet she had a past record. They have terrible service, disrespectful staff and filthy living conditions for their animals. They are animal abusers for selling sick puppies. This is inhumane and they gave me a dog with a disease that even human can contract!!!! Report their establishment to the health department of that county!