Animal Traks Pet Grooming Lombard, Illinois

We have been using Animal Traks for grooming since 2005, back when they were on Main Street. I just returned from picking up our dogs, April and Marley. Donna did such a great job giving them another summer cut...they are prancing all around showing off their new cuts. Chin Chin and Macy , our dogs who passed, loved coming here as well. Donna truly loves animals and tries to make them feel relaxed while they wait their turn or for their human family to pick them up. We have a high anxiety dog and she does great with Donna. We don't trust anyone else with our fur babies and drive 19 miles to have Donna groom our dogs. Highly recommend.

No stars is accurate for ANIMAL TRAKS LOMBARD, IL. Do yourself a favor and keep your pets away from this place!! UNPROFESSIONAL & NEGLEGENT! I should have known better the first time I was there when she didn't open her shop on time or actually at all for the day claiming to he sick. Myself and other customers were waiting outside - no word, no cancelations nothing! We were calling and calling didn't hear back all day. THE REAL ISSUE- My 4 year old female dog got pregnant while I was paying for a service at Animal Traks and unfortunately the process was a nightmare. Not only did my dog lose 1 pup in her 2 pup litter but she needed $2,000 worth of surgery for C section and infection after C section and almost DIED. Not only have I had to deal with this but I have had to take care of and bottle feed the pup which ANIMAL TRAKS has referred to me as "BABY MAMA" when refusing to pay any of the bills (classy!) At the time of inception, ANIMAL TRAKS acknowledged her negligence and offered to pay any vet bills but now that the time has come she is refusing to PAY ANYTHING AT ALL. She says "SELL THE PUPPY" ... Which is easy to say when you haven't been the one dealing with this issue. That's when I was referred to as "Baby Mama" via text message that was clearly meant for someone else. I have screenshotted conversations via text message so if anyone is doubting this scenario has really happened- please reach out and I will share the text messages with you. STAY AWAY FROM THIS PLACE! She doesn't even seem to like animals besides the fact she grooms like s&*%!

Very nice owner 1st time customer she did a great job I had a excellent experience will be back.

She did a great job on our golden retriever! He can be a little difficult to handle during the grooming process but Donna gave him a great cut!

I have never written a review before today, but I was extremely disappointed with my experience and felt inclined to do so. My dog now has one eyebrow and his cut is very uneven. I will now have to go elsewhere to see if they can hopefully correct his cut. Don’t recommend this place

She does a great job! My little pup always looks great and is chipper when I pick him up. Plus, she's great at squeezing my pup in for grooming in a pinch!

Chop Job! ???? My Bailey is Sad for obvious reasons. I don't have the words to go into other reasons why I will never return here.

Personal and true caring service at a fair price by an honest professional. What more can you ask?

Donna is the best! So friendly, great pricing, and my dog loves her. ????

Very affordable, friendly, and she is SO good with my dog!

Too aggressive with my older dog.